Excellent professional service from a good local cycle shop. Good communication from online staff. Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I... See more
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See what reviewers are saying
Bought Genesis carbon forks, £50 less than anywhere else. Good communications and delivered by TNT, two working days after ordering. Parcel left exactly where I asked them to leave it whilst I was not... See more
My sons electric scooter arrived after just 3 days, he was so happy with it but disappointed it arrived scratched. After emailing Soanes a partial refund was offered which my son accepted. Communicat... See more
These guys are great. They've looked after our family's MTBs for a few years and always give good service. Recently had to swap out a shifter they had fitted previously which inexplicably broke after... See more
Company details
Written by the company
Soanes Cycles is a family run cycling shop based in Colyton, Devon. Established over 100 years ago. We sell all types of new & used bikes.
Contact info
Soanes Cycles, EX24 6JX, Colyton, United Kingdom
- 01297552308
- soanes@devoncycles.co.uk
- devoncycles.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fast dispatch.
Ordered some HT Components pedals (cheapest price I found anywhere) in the morning and dispatched within a couple of ours and delivered the next day. Great service.
PERSONAL SERVICE
Fabulous PERSONAL service from Soanes - unusual in this day and age - felt good about doing business with them
After researching online I popped in to…
After researching online I popped in to the shop to look at the bike I had seen, within 15 minutes I tried the bike and bought it, 1 hour later I picked it up and was back in Axminster with my new bike, (it rides so smooth) excellent service!
Prompt delivery good price just the job…
Prompt delivery good price just the job
Thanks guys👍🚴
Best price and delivered well packed…
Best price and delivered well packed and on time! Thanks.
Chris
Satisfactory purchase
And just look at that saddle
And just look at that saddle. My bike fit guy told me to get a new saddle, in fact he told me to get this saddle. So I searched the internet, found this saddle brilliantly priced so I ordered it. Simple no fuss ordering and delivered in good time. Just what I ordered. Really happy. Thank you
Excellent service
The delivery was sooner than expected. Goods were perfect very pleased.
good price good product
good price good product
Item exactly as described - quick delivery
Happy customer.
Got the bike I wanted at the right price and with free delivery. What’s not to like?
The only slight niggle was that the TNT tracker was neither use nor ornament, but that’s not Soanes’ fault.
Great value and prompt delivery
I ordered a bike for delivery to the north of England on Wednesday evening, and it had arrived by Friday morning! Excellent value bike and prompt delivery, thank you!
Great delivery time
Amazing service
Bike very well packaged
Bike very well packaged, and delivered very quickly would recommend.
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