A quite truly beautiful place to spend a family holiday. Can't fault anything. That's why we bin coming here for the past 13years. Never met staff more freindly and helpful, from reception to bar staf... See more
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Very easy to book online. Plus the customer service is outstanding. Phone helpines are staffed all year round and staff go out of their way to help. It's the same when we're on holiday too. All staff... See more
Company replied
Me and my family have been come here every year. We love it. Staff are so friendly and helpful. It's clean and tidy. My son loves it here. We're so upset to hear that it's not opening for this year. W... See more
This is our happy place, have been several times this year and its still not enough. Was introduced to Devon Valley by friends and haven't looked back. Great base for exploring south Devon and beyond.... See more
Company replied
Company details
Written by the company
It is with much regret that we are announcing the closure of Devon Valley Holiday Park on December 1, 2022. Following our eight months of ownership, we have concluded that the park, after 20 years of a visible lack of investment, is neither profitable nor reflective of the standards we want to offer guests. The park will not open for the 2023 season, and all bookings will be refunded. In these uncertain and difficult times, with a looming recession and the business facing a 300% increase in electricity costs, along with increasing staff costs, it has been regrettably concluded that to continue running this park in its current format is no longer viable. Devon Valley occupies a unique waterfront location in prime South Devon. It therefore has much potential moving forward. However, its current condition has resulted in high levels of customer complaints, and it fails to provide a holiday experience befitting of its beautiful location. We know that for many of you, this will be a shock, and we appreciate the importance Devon Valley has played in your family holidays over the years. We sincerely thank you for your business and support. If you have a booking for 2023, please get in touch with us at 0344 557 5100. As you will appreciate, our staff will be busy dealing with many calls, so we request your patience while we process your refund. Thank you. Devon Valley Park Limited
Contact info
Ringmore Road, TQ14 0EY, Shaldon, United Kingdom
- 0344 557 5100
- info@devonvalleyholidays.co.uk
- devonvalleyholidays.co.uk
4.8
Excellent
104 reviews
No recent history of asking for reviews
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Great stay away…
Great communication listen and understand and eager to help and always a lovely break away👍
May 2, 2022
Unprompted review
Reply from Devon Valley Holiday Village
Thank you for your review. We are very happy to hear that you had a great experience with our Team, who always aim to go above and beyond for our guests. We are glad you had a lovely break away, and we hope to see you again soon!
excellent help
excellent help, and easy booking ,pleasant person dealt with it. thankyou .
April 27, 2022
Unprompted review
Reply from Devon Valley Holiday Village
Thank you for your review! We're glad you had an excellent experience with the booking process and our Team. We hope to see you back soon!
Lovely site
Lovely site. Clean and well kept. Have enjoyed many relaxing breaks here.Helpful staff all the way through
April 24, 2022
Unprompted review
Reply from Devon Valley Holiday Village
Thank you for your review! We appreciate you noticing the care that we put into our site - we always aim for our facilities and accommodations to be immaculately cleaned and looked after. We are also very proud of our Team, and are glad you had a great experience with them. We hope to see you again soon.
Have been to Devon Valley several times…
Have been to Devon Valley several times each time it's as if it's our first visit. It's a small site with a big heart . All staff are great a few of my favourites are Helen reception and Adam compere a winning team
April 20, 2022
Unprompted review
Reply from Devon Valley Holiday Village
Thank you for your review! We're so glad to hear that you continue to love Devon Valley, and that you have had a great experience with the team. We are very proud of our team, and will be sure to pass your compliments on to Helen and Adam! We look forward to seeing you again soon on your next stay.
Easy to book on Booking.com
Easy to book on Booking.com. Looking forward to our visit.
April 19, 2022
Unprompted review
Reply from Devon Valley Holiday Village
Thank you for your review! We're glad you had a good experience booking your holiday. We'll see you soon!
Been using DV for 50 years and never…
Been using DV for 50 years and never been disappointed. My only wish is for better internet
April 14, 2022
Unprompted review
Reply from Devon Valley Holiday Village
Thank you so much for your review! We are delighted to hear that you have been loving Devon Valley for 50 years! We appreciate your continued support, and hope you continue to enjoy our park for many more years 😊 Sorry about your issues with internet - we understand that can be frustrating! We have added 10 extra WIFI points across the park, so this should be improved for 2022!
I was surprised to see there were still…
I was surprised to see there were still vacancies at any holiday park in the South West when I searched online so was quick to book something. There were only a few caravans available but was unsure of booking so called reception and they were very helpful in finding something suitable for my needs. Have not been in this area before but I am hearing very good reviews from friends and family connections. Looking forward to a lovely break.
May 25, 2021
Unprompted review
Reception was very helpful
Reception was very helpful. Answered all my queries regarding dog friendly alternatives, quiet areas, activities available etc. Very good value. Confirmation email very useful with hints as to what is needed for you to bring. The online brochure has lots of info.
Pooch and I looking forward to our short break!
April 24, 2021
Unprompted review
Devon valley first week of opening since lockdown.
Just returned from a 5 night stay on the first week that we were allowed to holiday this year. We have stayed at Devon Valley before but a very long time ago.
We had a lovely week. The weather definitely helped. Just a few things to share :
* The caravan ( Cranmere Gold dog friendly ) was clean and well laid out however, due to the restriction on the boiler allowing you only to put the heating on for 2 hours at a time it was freezing on a night.
* The duvets and pillows are very uncomfortable. My husband said like sleeping in a crisp packet but this is due to COVID 19 and hygiene so we could live with this.
*The info said that as part of the opening you could wine and dine. We assumed that that this meant the pub would serve food on the decking area but it was just drinks and the burger van
* Having said that the burger van was fab - lovely halloumi wrap and doughnuts.
* The location is amazing. We walked along the beach as far as we could when the sea was out and then the rest of the road way into Shaldon and then back the road way. Not too far and worth it for lovely pubs. We love Shaldon and definitely will retire here if we can afford it!
All in all we had a lovely time and will stay here again.
April 18, 2021
Unprompted review
Devon Valley Holidays…
Unfortunately I didn’t fit the criteria, for the dates I chose due to the Government guidelines. I rang Devon Valley to explain, they were really helpful and understanding. True to their promise I was given a full refund. Hopefully I will be able to book again with them soon.
March 20, 2021
Unprompted review
Very helpful.
Just booked a holiday over the telephone, it was such an easy process and the receptionist was very helpful and extremely pleasant. Looking forward to our holiday.
March 14, 2021
Unprompted review
Always helpful at Devon valley and in…
Always helpful at Devon valley and in such a beautiful quiet part of Devon overlooking the estuary. Been coming here for some years, and enjoy the people and the area.
February 25, 2021
Unprompted review
Reply from Devon Valley Holiday Village
Many thanks for taking the time to leave us a review, much appreciated :)
Booked today for the 4th time over the…
Booked today for the 4th time over the telephone. Really helpful and friendly receptionist who gave full details of the accommodation and location on the park. Deposit paid and confirmation email received straight away
February 24, 2021
Unprompted review
Reply from Devon Valley Holiday Village
Many thanks for your kind review :) see you soon!
Reply from Devon Valley Holiday Village
Thank you - glad we could be of assistance!
Very helpfull lady very freindly could…
Very helpfull lady very freindly could understand every word she said and looking forward to our visit
February 12, 2021
Unprompted review
Reply from Devon Valley Holiday Village
Great to hear! See you soon :)
Easy to book
Booked direct with Devon valley today really pleasant helpful staff
February 12, 2021
Unprompted review
Reply from Devon Valley Holiday Village
Many thanks, we're glad we could be of friendly assistance :)
Very helpful and friendly
February 6, 2021
Unprompted review
Reply from Devon Valley Holiday Village
Many thanks for leaving a review :)
Excellent ,receptionist very…
Excellent ,receptionist very helpful,patient and informative ,Thankyou.
February 5, 2021
Unprompted review
Reply from Devon Valley Holiday Village
Thank you for taking the time to leave us a kind review :)
SMOOTH,EASY TO BOOK
February 5, 2021
Unprompted review
Reply from Devon Valley Holiday Village
Many thanks for your 5-star review :)
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