Devon Wick Candle Co. Ltd Reviews 6,160

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality and long-lasting, strong scents, often noting that they surpass other brands. Many consumers are delighted with the reasonable pricing, especially the available deals, and frequently mention the quick and efficient delivery service. People also appreciate the wide variety of fragrances and the overall pleasant ordering experience. However, some customers experienced issues with their orders, such as receiving incorrect items, missing products, or delayed deliveries. A few reviewers also found that certain scents were not as described, lacked a strong throw, or were too overpowering.

What people talk about most

Product

Consumers find the product to be of high quality and are very satisfied with the scents. Many reviewers... See more

Quality

Users describe positive interactions with quality. Many customers praise the strong, long-lasting scents of... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Order

Customers had positive experiences with order. Many reviewers praised the quick delivery, with some receiving... See more

Price

People report positive experiences with price, consistently finding them reasonable and competitive. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely 5 star experience from this company. Arrived next day. Ordered the wax melts. They are the best smelling scents I've had and long lasting too. Will certainly be ordering again. Won't order... See more

Rated 5 out of 5 stars

Absolutely incredible customer service and delivery time, but the products really do speak for themselves. I used to be a loyal Jo Malone purist, but the scents I am used to don’t hold a candle (p... See more

Rated 5 out of 5 stars

Me and my family have been ordering from here for about 1-2 years and They never disappoint!! Every scent is unreal and no other wax melts ever compare,scent lasts for long time and is strong. The... See more

Rated 5 out of 5 stars

The fragrance smells amazing. It lasts so long in my house I’ve always tried different ones and the smells goes so quickly, but this one lasts all day even after leaving and coming home I can smell it... See more


Company details

  1. Candle Store

Written by the company

Created in 2019 by Sophie Weeks & Craig Ryder, Devon Wick is a home grown business. We are a business based on the core principles of being eco friendly, quality and fairness. From a thought created on our sofa to our own premises. We pour, pack and dispatch all our orders by hand. Every candle and wax melt is hand poured and packaged in recyclable boxes. Minimising the impact our business has on the environment in every way possible with being plastic free and using recyclable packaging as our main focus.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Lovely wax melts

Lots of choices of scents for wax melts. Quick delivery and they smell lovely. Wouldn’t hesitate to order again.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

super speedy five stars!

Delivery was super speedy. I didn’t expect it to come so fast and the snap bars are Devine! So strong smelling and all 25 ordered were lovely fragranced. As a first time buying I was worried about how they’d smell but I was pleasantly surprised and regretting ordering them for presents haha!

August 19, 2025
Unprompted review
Rated 1 out of 5 stars

Dissapointed with purchases

Bought a number of items which arrived
In a damaged box.

This is the first time ordering and am really disappointed with the products. Fragrance in wax bars just doesn't last and it is weak.

August 26, 2025
Unprompted review
Rated 5 out of 5 stars

5 Stars

Can’t rate highly enough. Been using this company for a while now, consistently good. I originally found them while on a hunt for a specific scent (lime, basil & mandarin) tried and tested several shops and other brands/online stores. These are by far the best in scent and value. I’ve now finally branched out to try other scents which arrived today. Delivery is always good and quick. Would highly recommend.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely products

Exactly product and great value for money. Great for gift also. Would definitely recommend Devon Wick to my friends and family.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend

Items came really quickly, well packaged and smell beautiful. Used one of the carpet powders (Cherry Bakewell) on Saturday and can still smell it today- Tuesday. I also purchased the Cherry Bakewell wax melt and that really enhanced the smell of my carpets. I will definitely be ordering again!

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

wax melts are gorgeousssss

really fast shipping, actually surprised me.
the wax melts smell amazing and last for ages. been burning the same 3 cubes for at least a week and the scent hasn’t faded

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Sample box worth every penny…

I received the sample box and was pleasantly surprised with how lovely they all smelt. Usually you would find at least one you wouldn’t like but all were devine to the point I didn’t know which to choose first. Will definitely order again

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

100% thrilled

Came across on insta - great variety of scents available so gave them ago. 100% thrilled the aroma is lovely will def be purchasing again and would highly recommend.

August 18, 2025
Unprompted review
Rated 4 out of 5 stars

Lovely products, but delivery could be improved

I recently placed my first order and purchased the sample box along with 6 mystery snap bars. Everything smells absolutely incredible — you can tell a lot of care goes into making these, and the scents are beautifully strong without being overpowering.

The only downside was the delivery experience. I paid for express postage, but my order took 8 days to arrive, and I had to chase up twice to get updates. While I appreciate that delays can happen, especially with small businesses, it was disappointing for a first order and not what I’d expect from expedited shipping.

That said, the products themselves are gorgeous, and now that I’ve received them, I’m really happy with the quality. I’ll definitely enjoy using them and would consider ordering again, hopefully with a smoother delivery next time.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing little business

First time buyer after closure of the company I used before. Read reviews and had to give these guys a go.
All I can say is as soon as I picked up my parcel I could smell the melts through the box.
I’ve only tried one scent so far and it’s stunning.
I love that they have a large choice of melts so there is something for everyone.
I also ordered the perfume and the carpet sprinkles which I can’t wait to try out.

My order also arrived very swiftly after the despatch email.

I have found my new wax family.

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

Took ages to dispatch and Did not…

Took ages to dispatch and Did not receive my package. All customer service can advise is that the tracking will be updating today which it hasn't. First and last time using this company

August 12, 2025
Unprompted review

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