DFS Worldwide Reviews 45

Amazing customer service! Quick and fast response. Shijo was very knowledgeable and just great

I wanted to take a moment to express my heartfelt gratitude for the outstanding customer service by Shijo provided during my recent experience with freight clearance in the UK. Your dedication and expertise made a significant difference in ensuring a smooth and hassle-free process, and I am truly impressed.

Shijo Mathew was a pleasure to work with and helped me to navigate through the process of importing furniture goods, as well as chasing down the shipment when it was misplaced. Thank you!

The worker Mrs Gizem is very professional competent but also very helpful worker. She instructed through the process and was patient in the matters I could understand

I had no experience about exporting but fortunately the company staff amazingly helped me out a lot and shipped my package with a best option

Ice and Susie were great, friendly and helpful. Our shipping arrived earlier than expected, safe and sound. I would definitely use DFS services again!

First time we have used this company and have no complaints with them and would highly recommend to anyone. The staff we dealt were more than helpful with a job that wasn't exactly straightforward.

Absolutely terrible . Spurious fabricated charges, slow, and bend you over a barrel

Great communication, kind service, continuous update, fast process even the difficulty of the final destination. Highly recommend, will definitely use again.

It was my first time with DFS, and won't be the last.
Suzie and Ice made a complicated shipment go to plan with ease. Goods arrived ahead of schedule and the update process is very slick.
Thanks

Friendly and professional attitude.
Reliable and timely service.
Thanks
James Justice

I have dealt a few times, the service has been promp and always helpful/wanting to help. Don,t particularly remember dates. Irrelavent to me.

I had a great experience getting goods custom cleared and delivered into our warehouse on time and the communication was concise and prompt.

ICE and Suzie are very helpful, helped us through the whole process on two shipments to australia and gave a fair price. will deffo use again.

I called to get a quote, but they asked me to send the details via email which I send. They adviced that someone will get back with the quote same morning but never received anything till late afternoon (16.30) so called to chase but the one who attended the call said in thicken voice send the email to different email address. At this point I have figured out what sort of administration/management runs in this firm. Can you imagine anything goes wrong once committed with these loads to ship something it will be HELLLLll!!!!! Thanks God!!

We have just shipped a 40ft reefer from Morocco.
The schedule was very tight but the help and cooperation from DFS and their agents, made it all possible.
What else can you ask for.

Robbie from the Christchurch branch of dfs was extremely helpful in choosing recliners for our needs. Plenty of choice, excellent quality and service. Thank you.
Mike Hall and Susan Schisan

Worst Freight Forwarders I have ever dealt with.

In my career thus far I have imported hundreds of containers and by a country mile DFS Worldwide provided the worst service imaginable.

They are purposefully ambiguous at the booking stage and then will sting you once you have placed the booking and they have your goods.