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Company details
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Apparel for the defiant! We are the individuals who don't believe in comparison. Free to DFYNE ourselves. Let no body DFYNE us.
Contact info
2 Ellismuir Way, G71 5PW, Uddingston, United Kingdom
- support@dfyne.com
- dfyne.com
Replied to 21% of negative reviews
Typically replies within 1 week
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Quick fix
I absolutely LOVE the Dfyne flares, so flattering and comfortable for the gym. Perfect for early morning workouts when it’s cold outside. I had a small defect with a pair & Katie was super helpful. Quick replies & fixed within a couple days. Super helpful & friendly! x
Debbie’s customer service
Debbie’s customer service was second to none. I only wear Dfyne gymwear and I have had no problems apart from the label coming off a pair of shorts. I emailed my concerns and straight away I got a brilliant response acknowledging the issue, and they offered to replace the shorts for me! They were ordered and delivered within two days of me emailing over. I always find their customer service is excellent, and they always get back to you quickly and efficiently. I love Dfyne and will continue to purchase their gymwear!
Great service
I had a really great experience with DFYNE’s customer service. Kayleigh was incredibly kind, professional, and quick to help resolve my issue. She handled everything smoothly and made the whole process very easy.
I really appreciate the excellent service and support, it definitely left a very positive impression. Thank you, Kayleigh!
My experience with Andy from the…
My experience with Andy from the customer service team was excellent. I had an issue with a faulty item and Andy helped me out quickly and efficiently.
Amazing
Emma was amazing and helped me work through my issue immediately!! I truly appreciate the dfyne support team and their efforts to make my shopping experience enjoyable!
Missing item
Hi, it’s not my first order and never had a problem, but the last one I did, I was missing item and nobody answer my email…
I don’t really know what to do..
Best i ever had on my body!
Jamie- Lee was extremely helpful…
Jamie- Lee was extremely helpful resolving my refund, initially got in contact about this and was told to wait a few days which I did, I emailed again and my refund was sorted within 30 minutes! really helpful and friendly and of course love the brand, brings a great deal of confidence in the gym :)
Kayleigh Was super helpful &kind !
Kayleigh Was super helpful &kind !! and she got back to me right away helping me with my issue. I love buying my clothe from dyfne. I’ll keep telling everyone about this company!!
Order all the time from dfyne as I love…
Order all the time from dfyne as I love the aesthetic and fit of the clothing. Customer service is always fast and helpful. Thankyou to Katie for helping me with an equiry.
Customer care experience
Really good customer care experience with Brooke. Was super quick with getting back to me and resolved my issue quickly and professionally.
customer service
Just contacted customer service over a slight fault and I was greeted so kindly by Tony who offered me a replacement or egift card. The customer support for DFYNE is out of this world! As a big customer of DFYNE on my 16th order I HIGHLY recommend!!
Andy was amazing at getting back to me…
Andy was amazing at getting back to me regarding my order! Dfynes customer service is top tier. It makes me feel safe to spend my money towards a brand that values there’s customers!
Kate helped me very quickly and…
Kate helped me very quickly and efficiently, my item arrived damaged and I sent images and not even 24 hours later I was reimbursed via gift card for the fault . Great customer service xx
Contacted customer service regarding…
Contacted customer service regarding some concerns with some items. Jamie - Lee was prompt, kind and helpful. Overall a good experience.
What impressive customer service
What impressive customer service! Kayleigh was extremely helpful and kind with assisting me. Definitely makes me want to continue supporting such a thoughtful company!
Great customer service!
Very pleased
I have received a defective order and I kept the clothes plus an e-gift card with the amount. Kayleigh from the dfyne customer care was very helpful and efficient. I was very pleased with the whole treatment.
Best customer service!
I spoke to a lovely person called Andy/Andrew who was genuinely the best person from any customer service i have ever contacted. They replied fast, with a caring manner and sorted my problem instantly. Best customer service ever!!
I ordered a t-shirt and it came…
I ordered a t-shirt and it came unstitched after wearing it only once. I wrote to them to explain the problem. They replied super fast and the guy was very kind. I recommend them.
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