Had issues with the articles I received and Tony immediately resolved the situation, and offered multiple options for me. If you ever find that emails aren’t getting through, try DMing on social media... See more
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Company details
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Apparel for the defiant! We are the individuals who don't believe in comparison. Free to DFYNE ourselves. Let no body DFYNE us.
Contact info
2 Ellismuir Way, G71 5PW, Uddingston, United Kingdom
- support@dfyne.com
- dfyne.com
Replied to 21% of negative reviews
Typically replies within 1 week
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I recently purchased two sports bras…
I recently purchased two sports bras which tore on the seam. I reached out to DFYNE about it and Andy was very helpful. Andy responded quick and sent me a gift card with the full amount back. Very helpful. 10/10
I love Dfyne
I love Dfyne. I love how my body looks when I wear their clothes. But what I love even more now is the way they treat their customers. I contacted Dfyne regarding an item I needed to have replaced, and they responded right away and resolved everything for me. I’m very happy and satisfied. A million thanks to Katie for being so kind and for replying to all my messages. Thank you so much.
Amazing customer service
I love Dfyne and how confident it makes me feel so don’t mind investing in pieces, I unfortunately had a bit of peeling so I reached out to customer service via email and Kayleigh was so understanding and resolved the issue within 2 days! It’s good knowing I’m supporting a brand who resolves complaints quickly. Thank you so much Kayleigh you are wonderful!
Best clothing company
The best gym clothes i ever had! + They have a great customer service who are super understanding:) Would recommend it to everyone who looks for great quality<3
Fast reply after a day!
Fast reply after a day!
Sent a picture of my damaged new flares.Got a gift card, when they didn’t have my size in stock;)
Customer service is brilliant
Katie was so helpful as I had a fault in the leggings, the seam split and she quickly sorted me out a gift card as there weren’t any left in stock. Great customer service.
Helpful team
Some of the labelling on my shorts was peeling and my one piece arrived with a small stain on it. I reached out to customer support and am so delighted with how caring and helpful Kayleigh was to sort my issues for me! DFYNE has always been my favourite and I have so many other clothes from here so I know the quality is normally spot on. But it’s great to know that if not the team are so quick to support. Thank you Kayleigh
Leggings torn, resolved fast
Brooke was very good at resolving my issue and fast too, unfortunately my leggings had torn and were unwearable, but she found a solution and i was therefore happy.
AMAZING customer service!
Having shopped with DFYNE many times, I am always satisfied and feel supported by their customer service. Responses are always speedy, polite and have genuine concern. Recently, Jamie-Lee specifically went above and beyond to help me with an issue, and I really appreciate it!
I’ve ordered from them I think now two…
I’ve ordered from them I think now two months ago I still haven’t received my order. I have reached out to them multiple times I haven’t gotten a response back. Very disappointing.
Honestly sooo happy with DFYNE
Honestly sooo happy with DFYNE! 🫶 The sportswear fits amazing and feels like really good quality. You can tell everything is made with care, and it’s super comfortable during workouts too. The customer service is also super sweet and really quick to help if you need anything. Such a great experience, I’ll definitely be ordering again! ✨
Tony was so helpful with my return…
Tony was so helpful with my return inquiry! I appreciated the quick response. Thank you
Great Customer Service
Received a damaged item and my issue was immediately resolved by Jamie-Lee. Great service!
Very good customer service!
I really love DFYNE! The quality of their products is great and the fit is super flattering – it really makes you feel confident while working out. I genuinely enjoy training in their pieces.
Also, their customer service was very helpful and quick when I had an issue, and I received my replacement super fast, which I really appreciate. Overall a great experience, I’d definitely recommend!
Awesome team
Adele was such great help! I reached out because I had a issue with a top and they where super fast on getting back to me and offered a gift card. There support team is very efficient and nice, definitely game changer!
I absolutely lovee every piece from the…
I absolutely lovee every piece from the impact line I have so many different sets, and Andy from customer care is amazinggg.
Bought an article of clothing and it…
Bought an article of clothing and it came with the print a bit messed up, got in contact with RossM and he (assuming it’s a he, 2026 and all that) was nothing but polite and helpful, fast replies and within 4 emails the problem was solved, couldn’t have asked to deal with someone better, thank.
Nicole the life saver!
Nicole was incredibly kind, professional, and helpful throughout the whole process. She quickly understood my issue, confirmed that one item was missing, processed a refund for one of the items, and also arranged a replacement for the other item due to the faulty logo. She handled everything with care and made a disappointing situation feel much easier and more reassuring. I truly appreciated how efficient, understanding, and friendly she was. Thank you, Nicole, for the excellent support!
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