DGM Solicitors Reviews 233

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Absolutely disgusting way of communicating with the claimant (myself). Had an accident on the 9th of January, as a passenger, and the case is still not closed. I signed the final documents in... See more

Rated 5 out of 5 stars

I cannot thank Jenna @ DGM enough for everything she did, it may be her job but she really does care and I think that makes all the difference. I was involved in my first car accident which was... See more

Rated 5 out of 5 stars

I had a very positive experience with DGM solicitors. From the beginning till the end they were very clear, supportive always took time to explain in a way that was easy to understand. Communica... See more

Rated 5 out of 5 stars

Kristina was such a great help at what was a difficult and distressing time. My husband and I were kept fully informed of all the developments and she was always on hand when we had questions or c... See more

Company details

  1. Lawyer

Information provided by various external sources

Personal Injury Compensation Solicitors. No-Win No-Fee Specialist


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

233 reviews

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Rated 1 out of 5 stars

Hi I put a claim in on the 2nd of Oct I…

Hi I put a claim in on the 2nd of Oct I have just received an email today 20th March which says my payment was £2500. When I started the claim I was told the fees would be 25%, but now they say it is 25% plus admin fees which there saying is a total of £1442 which I think is absolutely disgusting I would never tell anyone to use these as I would feel guilty when they got ripped off

March 20, 2019
Unprompted review
DGM Solicitors logo

Reply from DGM Solicitors

Hi Ian

Sorry to hear you have had a bad experience with our firm. I have looked at your file and emailed you; I trust it has resolved the issue. For clarity, the fee you refer to is an insurance policy that protects you against paying the other sides costs if you fail to beat an offer and it also pays your medical fees, court fees (AKA disbursements) etc.. in the event your claim fails , so that you don't have to. Its not an admin fee, you have the option to cancel it or not to take it out in the first place, we simply recommend it so that you are fully protected and we can work for you on a true "no-win no-fee" basis. It also allows us take cases to court to obtain the maximum amount of compensation we can, without the risk of paying your opponents costs or court fees if we don't. All of this is explained at the outset when we take on a claim it is also in the paperwork as well as the policy wording that we send to clients that choose to take out the policy. Our success fee is capped at 25% and that is all we have taken from your damages.

I hope this clarifies the issue along with my email to you.

Sam

Rated 5 out of 5 stars

Sharon Stevens 5**

Where do I start, I was appointed to Sharon Stevens for my personal injury claim following a car accident which wasn't my fault. Sharon was extremely helpful throughout my case and responded very quickly to all emails, phone calls regarding and queries I had. Nothing was ever too much effort for Sharon, I feel she went above and beyond for me. Sharon helped me with everything and advised me to the best of her ability. I hope I may never need to use the service again due to the nature of it, but I guarantee if I ever did I would be first to email Sharon. I will miss our small phone calls as she was so polite and kindly mannered. I thank Sharon for everything she has done for me, she made the process that whole lot easier. She really was a star.

March 15, 2019
Unprompted review
DGM Solicitors logo

Reply from DGM Solicitors

Thanks Jodie, Sharon is over the moon with your review!!

Rated 4 out of 5 stars

Simply because just trying getting hold…

Simply because just trying getting hold of sharon was so hard. Most days I would
Get the phone put down on me, or told she will ring you back and never did. But as for kindness and the process of the claim not a
Fault would of been a 5* but I think thing needed to be said as may be it’s could be solved many thank

February 27, 2019
Unprompted review
Rated 5 out of 5 stars

Recommended - DMG Solicitors

Excellent communication through the process to settle my claim which we did without issue and I appreciated that they are down to earth people who want to help!

February 25, 2019
Unprompted review
Rated 5 out of 5 stars

DGM solicitors persevered to get us the right claim

Lauren at DGM solicitors offered us the greatest support through our claim. She persevered to make sure we got the right settlement.
Thank you DGM. We hope never to have to claim for personal injury again but would certainly use your services if we had to.

February 13, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent company would fully recommend…

Excellent company would fully recommend my solicitor was Jenna Wallace dealing with my case, Jenna has been very professional, she has been easy to communicate with keeping me updated right through my case, she worked tirelessly to get me the best possible outcome, so thank you to DGM solicitors and Jenna.

January 25, 2019
Unprompted review
Rated 5 out of 5 stars

Do recommend!!

They were very helpful in dealing with my claim and as with any road traffic accident the claims process is lengthy but this was dealt with over a good time period. Great organisation and excellent communication. Very professional and was happy with the outcome. They are excellent and would recommend to everyone!! Thanks to Elli and everyone involved at DGM.

January 25, 2019
Unprompted review
Rated 5 out of 5 stars

Rachel handled the case very well and i…

Rachel handled the case very well and i would tell and recommend the company and handler Rachel to them. She has done all this for me and i have not stressed about the case on bit.
Excellent service.
Many thanks

October 31, 2018
Unprompted review

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