David Hinds Ltd Reviews 

155
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very helpful service in explaining what adaptors to use with a coma corrector that had been purchased elsewhere. They even unselfishly pointed me to a list of other UK distributors when they were unab... See more

Rated 5 out of 5 stars

Excellent fast delivery of my order; it arrived the next day. The Baader front and back jump covers for my old Baader SkySurfer V red dot finder enabling me to much more conveniently and safely l... See more

Rated 5 out of 5 stars

Advice, delivery and price excellent, very impressive service and very pleased with the telescope. Just a shame the weather hasn’t permitted much use so far.

Rated 5 out of 5 stars

I ordered an ex-demo item online. The website was clear and straightforward. I received a call to ask whether it was ok for the paperwork to go with the item as the billing and delivery addresses were... See more

Company details

  1. Telescope Store

Information provided by various external sources

David Hinds Ltd has been supplying both amateur and professional astronomers with high quality, precision instruments and superior quality optical systems since 1965, including 10Micron, Baader Planetarium, Planewave, Celestron telescopes, binoculars and ccd cameras.


Contact info

4.8

Excellent

TrustScore 5 out of 5

155 reviews

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4.8

All reviews

(155)

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Rated 4 out of 5 stars

Great company but don't use the free delivery couriers

I ordered a large item from David Hinds which they swiftly dispatched forwarding an E-mail of confirmation. Unfortunately I opted to use the free next day delivery which is carried out by TNT. My package was delivered by TNT to a local school on the Monday Morning. I was contacted by David Hinds by telephone Tuesday morning as the school had contacted them. They were apologetic and very helpful stating they would arrange for TNT to collect and re delivery. That afternoon a TNT lorry arrived at home home without the parcel! The driver was very confused and said he remembered delivering my parcel to the school.
I rang David Hinds who contacted TNT again. Wednesday came and went still without my parcel. I contacted TNT who agreed they should have collected it the previous day but admitted it was still at the School. They offered to redeliver it to me Friday. By now I didn't not trust that they would not lose it again and contacted the school who luckily agreed I could collect it from them. On doing so Found the original dispatch label with my address clearly displayed on the box.
10/10 david Hinds 0/10 TNT

October 25, 2020
Rated 5 out of 5 stars

The only place to buy your astronomy kit.

I have been really impressed with the service that I have received from David Hinds Limited. They had the right product at the right price and delivered it next day. Absolutely incredible. I won't be looking anywhere else for my astro gear in the future. Thank you!

October 24, 2020
Rated 5 out of 5 stars

Excellent fast delivery of my order

Excellent fast delivery of my order; it arrived the next day.
The Baader front and back jump covers for my old Baader SkySurfer V red dot finder enabling me to much more conveniently and safely
locate without 'goto' and manually follow the sun for H alpha and white light observations, compared to a small solar finder.

Ian B

October 18, 2020
Rated 5 out of 5 stars

My New C11 Telescope

I had decided that I wanted a C11 as an upgrade to my C8 which I have had for many years. The telescope was proving hard to source but I then discovered that David Hinds appeared to have them for immediate delivery. One quick email to Lee Sproats to confirm this was the case and a couple of days later my new C11 was delivered promptly, well-packaged (including double-boxing) and in pristine condition!

I have only managed to attach the scope to my EQ-6R mount and add some separately ordered ancillaries but I am very pleased with my new telescope and the delivery service. The weather has prevented me from using the scope "in anger" so far but hopefully this will change in the not too distant future!

October 17, 2020
Rated 5 out of 5 stars

Outstanding customer service and friendly

Was waiting for an item to come into stock. Had an email notification the minute it came it. Ordered it about 1.30 to 2. They state on line next day delivery for orders placed before 12, but to my surprise it still arrived the next day, even though I know they were busy with orders. They are so friendly and approachable and so helpful. 100% recommend the service is outstanding .

October 5, 2020
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, knowledgeable re queries and straight forward advice that I felt was reliable. V prompt delivery too.

October 5, 2020
Unprompted review
Rated 4 out of 5 stars

Overall my experience of purchasing a…

Overall my experience of purchasing a telescope through David Hinds was really good. Although the item was out of stock initially, they came back to me as soon as stocks were replenished. From that point on my order was completed and confirmed within minutes. What further impressed me was the item was delivered before noon the next day and to the correct address.
Boy was my son happily surprised!!

October 5, 2020
Unprompted review

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