Diabetes Life Solutions Reviews 

314
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, efficient, and helpful approach, often highlighting their kindness and professionalism. People appreciate the detailed explanations and expert guidance provided, especially when navigating the complex process of securing life insurance, particularly for those with diabetes. The team's responsiveness and clear communication make the entire experience smooth and stress-free. Many reviewers found the service to be a godsend, especially after facing challenges elsewhere in securing coverage. They highlight the company's ability to successfully find suitable life insurance policies, even for complex cases. The overall sentiment reflects deep satisfaction with the outcomes and the supportive, unpressured approach received throughout the process.

What people talk about most

Staff

Consumers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

People report positive experiences with service, highlighting great communication and convenient processes.... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and informative assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt Schmidt was the key to a successful transition into a better life insurance policy that understood my type 2 diabetes. Without his guidance, I would still be paying far more, for far less coverag... See more

Company replied

Rated 5 out of 5 stars

Matt and his team are friendly, efficient, and helpful! Matt is easy to reach, responsive, and provides us with regular status updates on our cases which is reassuring to know that their team is on to... See more

Company replied

Rated 5 out of 5 stars

Diabetes Life Solutions owner Matt Schmidt is the most kind, patient man in the insurance industry! Being a diabetic since age 5, I knew that finding life insurance at my "older" age would not be eas... See more

Company replied

Rated 5 out of 5 stars

Today I had the pleasure of speaking with a gentleman named Bob Schmidt. Not only was he incredibly kind, but he also took the time to help me understand exactly what kind of coverage I needed in the... See more


Company details

  1. Insurance Broker

Written by the company

Diabetes Life Solutions was created to help those within the Diabetes community, obtain affordable Life Insurance, Disability Insurance, and Long Term Care Insurance. We are the online website that is 100% focused on people with Diabetes and their insurance needs. Our mission is simple. We ONLY serve people with Diabetes, and help them obtain the best possible insurance policy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(314)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Peace of mind

I wasn’t able to get coverage through other companies because of the gestational diabetes. I’m so thankful I found Diabetes Life Solutions to help me get coverage and have that peace of mind!

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Matt helped me find life insurance for…

Matt helped me find life insurance for my family and was extremely helpful throughout the process. With having “mom brain” he was extremely helpful with keeping up and checking in making sure we got everything done.

November 7, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for the kind words! It was a pleasure working alongside your family, and assist you in finding a policy for your child with type 1 diabetes. If you ever need any assistance, please do not hesitate to reach out!

Rated 5 out of 5 stars

Easy process

November 29, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for stopping by and providing us with some feedback. We're thrilled to see that you found our application process to be easy. At the end of the day, that's what we strive for when working with a consumer.

Rated 5 out of 5 stars

Very positive experience

Both Robert and Matt were extremely helpful and professional throughout the entire process. It was a pleasure working with both of them.

November 30, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for the positive feedback. We're glad to see that our agents were able to assist you. Any time you require any assistance please do not hesitate to reach out to us.

Rated 5 out of 5 stars

This company made finding life…

This company made finding life insurance simple and painless for what would normally be a long and painful process. Matt kept in touch with information from day 1 and helped me to find the policy that was the best fit for my family.

November 22, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for the 5 star review! We're happy to see that our efforts made your life a little easier along the way! Please let us know if we can help out in the future. We appreciate your business and thank you again!

Rated 5 out of 5 stars

Awesome experience! I highly recommend!

I have nothing but great things to say about Diabetes Life Solutions. Matthew Schmidt was so helpful from the time I first inquired, all the way to approval with a reputable life insurance company. Whenever I had a question, he explained it in a way that the average Joe would understand. I am very happy with the product I got, as it is affordable and exactly what I was looking for and then some. As a type 1 diabetic for nearly 30 years, it was very difficult for me to find whole life insurance, and after being declined recently, I was losing hope. Matt saved the day, and best of all was honest and transparent from the start so I knew exactly what my chances were with the coverage I wanted. Now I have peace of mind knowing that my family will be taken care of when I am gone. Thank you Diabetes Life Solutions!

October 7, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Hi Dustin! Thank you so much for these kind words! People like you are the exact reason we started our organization! It was an absolute pleasure to help you find an insurance policy after others said you wouldn't qualify. Our team is always here to help out you and your family so please don't hesitate to contact. Thank you again for your business!

Rated 5 out of 5 stars

Thankful

From the moment I talked to my agent, they listened to my needs. I received a policy that works for me and at a cost I can maintain. Very kind and professional. I can rest easy now knowing I have what I need. Thank you .

October 5, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for these kind words! They mean a lot to us! It was a pleasure working alongside you and your family. Please remember to reach out if requiring any assistance in the future.

Rated 5 out of 5 stars

Matt was very professional and easy to…

Matt was very professional and easy to work with. He was able to effortlessly find a life policy solution for a hard to place diabetic youth. Thank you for your help, Matt! I highly recommend working with Matt and his agency. Top notch professional service.

September 28, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for your review! It was a pleasure working with you and your client. Our team is here to help out so please do not hesitate to contact us in the future!

Rated 5 out of 5 stars

Surrogate with a history of gestational diabetes

You were able to get a policy for a surrogate with a history of gestational diabetes. Thank you so much!

September 26, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for your business! We enjoyed working with you and hopefully we can partner up again in the future.

Rated 5 out of 5 stars

Matt really took care of us

Matt really took care of us. After my type 1 diabetic daughter was denied by everyone, Matt swooped in and saved the day. Thank you Matt! Grateful.

September 15, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this 5 star review. It was amazing working with you and your family. We were so happy to finally find a policy for your daughter. If we can ever be of assistance, please do not hesitate to reach out.

Rated 5 out of 5 stars

Matt Schmidt - Awesome service with diabetes

My experience was in June 2020 and I'm so sorry for taking so long to write this review. Matt Schmidt was awesome. He was patient, courteous, professional, knowledgeable and I definitely felt like he was working for me, not just his company. With my age and diagnosis of diabetes, I was able to get affordable insurance. Thank you!

September 13, 2021
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for these kind words! We truly enjoyed working with you and your family. Your business mean a lot to us, so please reach out if we can help out in the future. Thanks!

Rated 5 out of 5 stars

I had the pleasure of dealing with Matt…

I had the pleasure of dealing with Matt Schmidt. He accomplished what the prior agents I spoke with could not. He lived up to his word and came through with my policies in short time as he promised. I would HIGHLY recommend working with Matt Schmidt for your insurance needs!

September 7, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for these kind words! We really appreciate this 5 Star review. It was wonderful working alongside you and helping you obtain coverage. Any time we can be of assistance please do not hesitate to contact us. Thank you again for your business!!!

Rated 5 out of 5 stars

Matt Schmidt was ver helpful and kind.

Matt was very informative and shared with me several options of which I chose two. He was polite and kind in my hour if need.

September 7, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for these kind words! We appreciate you taking time out of your schedule to provide us with some feedback. It was wonderful working with you and helping you obtain a policy. Our team is here to help out in the future to please never hesitate to reach out to us with any questions. Thanks!

Rated 5 out of 5 stars

Matt was amazing!

Matt was amazing! We worked with him over the period of a few months. Given certain risk factors we had to wait to submit our application. He was incredibly knowledgeable and even months later followed up to check in and advised us on the best path forward. When no one else would work with us- he did. Very grateful for his time and expertise!

August 6, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this 5 star review!!! It really means a lot to us! It was a pleasure assisting you throughout the application process, and helping you find a policy that met your financial needs. Please keep us in mind if needing any assistance in the future. We truly value your business!!!!

Rated 5 out of 5 stars

Knowledgeable and effective

I would recommend Matt to anyone with diabetes. Matt immediately asked a lot of good questions about my diabetes and other health history, guided and talked me through the application process (including clarifying my goals, a thoughtful sequencing of applications, and preparing for a medical exam), helped me find the policies that meet my needs at the lowest price possible, and communicated promptly and clearly at every step of the process.

July 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great Communication & Prompt Assistance

Matt helped us to identify a term life insurance for my 51-year-old husband with adult onset diabetes. We are pleased with the prompt and friendly service he provided and are relieved to have begun our policy.

July 12, 2022
Unprompted review
Rated 1 out of 5 stars

Matt refused to provide sample quote

Matt refused to provide up front sample quote ranges for our age group. Their website provides sample prices for ages 30 - 50 only. He became accusatory and rude when we requested sample prices before handing over our confidential health information electronically. Buyer beware! This company has 10 complaints on the Better Business Bureau website.

March 31, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Hello Julia M., Thank you for taking the time to provide us with some feedback and for editing your review again.

After reviewing your file / notes, an agent contacted you and attempted to provide you with the information you were seeking on your spouse with type 1 diabetes. We offered to even speak over the phone to collect what was needed. However, you simply refused to provide the necessary diabetes and health information that's required for an accurate quote.

We do not know anything about your husband such as his age of diabetes onset, a1c history, glucose level history, or if there's diabetes complications. Nor do we know if he has severe health history of Alzheimer's, heart attacks, cancer etc.

It's impossible to provide quotes without knowing this information. A person's diabetes history and overall health determines what rates, and what policy options there may be. Sadly when consumers refuse to cooperate, we close their file.

You could have reviewed sample rates for your spouse but you would not share any health information with us.

Also, we are NOT a member of the BBB, and all the complaints filed were from people like you who were not able to comply with our sales process. Our 100's of 5 stars reviews speak for themselves as nobody works harder for the diabetes community than we do

We wish you and your family all the best!

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