Diabetes Life Solutions Reviews 

314
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, efficient, and helpful approach, often highlighting their kindness and professionalism. People appreciate the detailed explanations and expert guidance provided, especially when navigating the complex process of securing life insurance, particularly for those with diabetes. The team's responsiveness and clear communication make the entire experience smooth and stress-free. Many reviewers found the service to be a godsend, especially after facing challenges elsewhere in securing coverage. They highlight the company's ability to successfully find suitable life insurance policies, even for complex cases. The overall sentiment reflects deep satisfaction with the outcomes and the supportive, unpressured approach received throughout the process.

What people talk about most

Staff

Consumers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

People report positive experiences with service, highlighting great communication and convenient processes.... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and informative assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt Schmidt was the key to a successful transition into a better life insurance policy that understood my type 2 diabetes. Without his guidance, I would still be paying far more, for far less coverag... See more

Company replied

Rated 5 out of 5 stars

Matt and his team are friendly, efficient, and helpful! Matt is easy to reach, responsive, and provides us with regular status updates on our cases which is reassuring to know that their team is on to... See more

Company replied

Rated 5 out of 5 stars

Diabetes Life Solutions owner Matt Schmidt is the most kind, patient man in the insurance industry! Being a diabetic since age 5, I knew that finding life insurance at my "older" age would not be eas... See more

Company replied

Rated 5 out of 5 stars

Today I had the pleasure of speaking with a gentleman named Bob Schmidt. Not only was he incredibly kind, but he also took the time to help me understand exactly what kind of coverage I needed in the... See more


Company details

  1. Insurance Broker

Written by the company

Diabetes Life Solutions was created to help those within the Diabetes community, obtain affordable Life Insurance, Disability Insurance, and Long Term Care Insurance. We are the online website that is 100% focused on people with Diabetes and their insurance needs. Our mission is simple. We ONLY serve people with Diabetes, and help them obtain the best possible insurance policy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(314)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Matt schimdt has been so great Amy insurance agent since 2015. He is so detailed professional, honest and so on top of each policy he puts in place for his clients. He really cares about his clients and tells you directly if he feels a policy can and should be upgraded. I trust matt 100% as my agent and his guidance. I would recommend matt to anyone who is looking for an insurance agent. I am satisfied with his service from day one and as a client, I have no regrets.

December 12, 2022
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for these kind words Linda. They really mean a lot to us. We've enjoyed working with you and your family over the years, and look forward to staying in touch. We are always here to help you out so keep us in mind if any questions pop up in the future. Thanks for the continued business and trust you've put in us.

Rated 5 out of 5 stars

Thank you Matt for helping us get life…

Thank you Matt for helping us get life insurance on my husband.

April 20, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Hi Mary,

Thank you for these kind words. We enjoyed working with you and your family as you were a joy to talk with. Any time there's an additional need or a concern please don't hesitate to reach out. We are always here for you and your family. Thank you again for your cooperation, and for you business.

Rated 5 out of 5 stars

Very efficient and fast

Very efficient and fast, willing to help anyway that was needed

April 20, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this amazing 5 star review! We're happy that the application process was fast and our team was able to help you find a great life insurance policy. We truly appreciate your business, and look forward to working with you again in the future!

Rated 5 out of 5 stars

Matt’s work led to a speedy process

Matt’s work led to a speedy process, allowed me to be hands free from the stress and what most would call hard parts. Matt also scored a great deal on my policy!

April 21, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for taking time out of your busy schedule to provide us with some feedback! Your kind words mean a lot to us! We're happy that everything turned out to be stress free, and we could deliver an excellent policy to you and your family. Please keep us in mind if ever needing any assistance in the future.

Rated 5 out of 5 stars

Buying life insurance for type 1 diabetes easier than expected!

Matt and Diabetes Life Solutions were fantastic to work with and answered all my 1,000 questions with ease, accuracy and knowledge. As someone who previously felt uninsurable, Matt did a great job helping me find insurance that would protect my family and be reasonably priced. Frankly, I didn’t think that was possible. Matt was unbelievably reasonable and I am so happy I used him.

Matt Robbins

April 18, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for taking the time out of your busy schedule and providing us with this 5 star review. These kind words really mean a lot to us. It was a pleasure working alongside you, and helping you obtain an affordable life insurance policy. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Matt Schmidt made our experience of getting life insurance a true pleasure.

Matt Schmidt made our experience of getting life insurance a true top notch service experience. I never learned so much on the process than when working with Matt. His high of level of warm courtesy, professionalism, and communication literally blew us away, my wife and I. We ended up with a fantastic product at a price that our family could afford. We would recommend him to friends and family in a heartbeat! Thank you for everything, Matt!

February 17, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this amazing review! We're happy that our process was easy, and helped educate you on how insurance companies view people living with Diabetes. Our team is always here to help out so please reach out if needing any assistance in the future. We truly value your business and we thank you again for these kind words!

Rated 5 out of 5 stars

Life Insurance made easy!

As a type 1 diabetic, I have been told life insurance is either not possible, or going to cost me an arm and a leg. Now that my family is growing, I can't imagine not having life insurance, so I did some research online and found multiple sources pointing to Diabetes Life Solutions. I was connected to Matt and had several phone calls with him as he guided me through the process every step of the way. Matt was not only patient, but he had the experience to answer any question I threw his way, and lay out all the options for me to chose what's best for me and my family. I respect that he was not pushy or trying to get me to buy into something that I didn't need, it was the honesty that I had hoped for when making a decision like this. Life insurance certainly isn't cheap for a diabetic, but I am confident that I have the best price and best plan available for me, and it's all thanks to Matt.

March 29, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this 5 Star review! It was a pleasure helping you obtain life insurance coverage for your family. Our team is here to help out in the future so please keep us in mind if requiring any assistance. Thank you for your business and we look forward to staying in touch through the years.

Rated 5 out of 5 stars

Easy and quick process

Easy and quick process. Agent was informative and knowledgeable. Thoroughly satisfied.

April 7, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for the kind words and for the positive review! It was a pleasure working with your family and helping you secure a life insurance policy for your daughter. We hope our application process was fairly easy for you. Any time that we can help out in the future please do not hesitate to contact. We appreciate your business!

Rated 5 out of 5 stars

This is the third time we've used Matt…

This is the third time we've used Matt to purchase policies for our family. And every time he's able to deliver excellent customer service to us. It's nice knowing that you can tell him what you need, and he'll go out and find you the perfect plan for you.

March 1, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for taking the time to provide us with some online feedback. Your kind words really mean a lot to us. It's a privilege to work with you and your family, and we value your business. Please do not hesitate to contact us if needing any assistance in the future.

Rated 5 out of 5 stars

Such an amazing experience

Such an amazing experience ! Very knowledgeable and easy communication! Very caring customer service !

March 20, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Hi Nancy! Thank you for taking time out of your busy schedule to provide us with a review. This really means a lot to us. We're happy that we were able to assist your family again. Please reach out in the future if needing any assistance. Thank you for your business!

Rated 5 out of 5 stars

The representative has been very…

The representative has been very helpful and responsive to my situation and needs. This is my second Life Insurance policy through the agency. Thank you. I strongly recommend Diabetes Life Solutions.

March 15, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for the positive feedback! We truly appreciate you taking the time to leave us an online review. Any time we can be of assistance, please don't hesitate to reach out to us. Thank you again!

Rated 5 out of 5 stars

Very quick response and detailed…

Very quick response and detailed information about the insurance. Matt was great with responding quickly and very friendly and professional.

February 12, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

We appreciate these kind words! Thank you so much for you business and for the trust you've placed in us. Any time we can help out we are here for you and your family!

Rated 5 out of 5 stars

Pleasure doing business with Matt

Pleasure doing business with Matt. Fast and timely communication. Efficient. Easy to do business with. I'll be recommending him to others.

February 28, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thanks so much for this positive review. We really do appreciate it! Please keep us in mind if needing any assistance in the future. We truly value your business!

Rated 5 out of 5 stars

My experience dealing with Matt on…

My experience dealing with Matt on obtaining life insurance was top notch in everyway. I new being type 1 diabetic for 45 years it was going to be a challenge to get any kind of life insurance but he made it surprisingly painless. He was very clear and straightforward about the whole process. Stuck to his word about times he was going to call/text. Very efficient getting any paperwork sent that needed to be read/signed. He treated me like a person/friend very nice to talk too. I would highly recommend them to anyone looking for life insurance.

January 11, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for the 5 star review! These words mean a lot to us. Hopefully the application process was fairly easy for you. We are always here to help out so please don't hesitate to reach out with any questions in the future.

Rated 5 out of 5 stars

Matt was there every step of the…

Matt was there every step of the process to help me out. When a question came up he communicated directly with me.

I was able to complete this all over the phone and through my phone email.

February 20, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for taking the time to leave us with some positive feedback. It means a lot to us! We're happy that our application process was to your liking, and that you agent was able to communicate with you. If we can help out in the future please do not hesitate to reach out.

Rated 5 out of 5 stars

Matt kept me in the loop of all the…

Matt kept me in the loop of all the steps of my policy processing. Easy to work with!

January 29, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for taking the time to provide us with some feedback. We truly appreciate the positive review. Please remember that we are here to assist in the future if needing any assistance. Thank you again for you business and trust you've placed in us.

Rated 5 out of 5 stars

Matt Schmidt is great to work with

Matt Schmidt is great to work with! Personal care at its best!

January 17, 2023
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for stopping by and sharing some feedback for us. We really do appreciate your kind words. Any time you need some assistance our team is here to help out.

Thanks again and we look forward to staying in touch through the years

Rated 5 out of 5 stars

Matt and his team are invaluable!!!

Matt and his team are invaluable! I don’t mean this because it’s nice to give a positive review. I MEAN IT! I am a healthy type 1 diabetic, brought on by things out of my control. It is really too bad that healthy diabetics have such a hard time obtaining life insurance.

Matt is diligent, aggressive with the underwriters and gets the job done! For a price that wont break the bank.

More than anything , Matt has brought me a smile and that deep breath of ‘piece of mind’ that we all want for our families.

Matt - I truly thank you and appreciate you!

January 13, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for your kind words. They mean so much to us! It's always nice working with you, and helping you achieve your financial objectives. Please do not hesitate to contact in the future if needing any assistance. Thanks again!

Rated 5 out of 5 stars

Quick response and pleasant to deal with

January 5, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thanks for the review John! We appreciate your kind words as they mean a lot to us. Please feel free to reach out at any time if needing assistance. Thanks again!

Rated 5 out of 5 stars

Very responsive, good rates

Very responsive, professional interactions. The process did take longer than expected, but it was not on Matt’s part. Overall excellent!

January 2, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Hi Stephen, thak you for taking time to provide us with some feedback. You are 100% correct that this process took way too long. It was unacceptable, and this is not the experience we wish to provide to clients. While your Dr. office was not responsive to the medical records requests, we did try our best to expedite the process.

This was very frustrating for all of us. We'll be sending out an Amazon gift card as a way of saying 'sorry' and again we were not able to deliver the 5star experience that we strive for.

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