Diabetes Life Solutions Reviews 

314
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, efficient, and helpful approach, often highlighting their kindness and professionalism. People appreciate the detailed explanations and expert guidance provided, especially when navigating the complex process of securing life insurance, particularly for those with diabetes. The team's responsiveness and clear communication make the entire experience smooth and stress-free. Many reviewers found the service to be a godsend, especially after facing challenges elsewhere in securing coverage. They highlight the company's ability to successfully find suitable life insurance policies, even for complex cases. The overall sentiment reflects deep satisfaction with the outcomes and the supportive, unpressured approach received throughout the process.

What people talk about most

Staff

Consumers report overwhelmingly positive experiences with the staff, frequently highlighting their... See more

Service

People report positive experiences with service, highlighting great communication and convenient processes.... See more

Customer service

Users describe positive interactions with customer service, highlighting helpful and informative assistance,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt Schmidt was the key to a successful transition into a better life insurance policy that understood my type 2 diabetes. Without his guidance, I would still be paying far more, for far less coverag... See more

Company replied

Rated 5 out of 5 stars

Matt and his team are friendly, efficient, and helpful! Matt is easy to reach, responsive, and provides us with regular status updates on our cases which is reassuring to know that their team is on to... See more

Company replied

Rated 5 out of 5 stars

Diabetes Life Solutions owner Matt Schmidt is the most kind, patient man in the insurance industry! Being a diabetic since age 5, I knew that finding life insurance at my "older" age would not be eas... See more

Company replied

Rated 5 out of 5 stars

Today I had the pleasure of speaking with a gentleman named Bob Schmidt. Not only was he incredibly kind, but he also took the time to help me understand exactly what kind of coverage I needed in the... See more


Company details

  1. Insurance Broker

Written by the company

Diabetes Life Solutions was created to help those within the Diabetes community, obtain affordable Life Insurance, Disability Insurance, and Long Term Care Insurance. We are the online website that is 100% focused on people with Diabetes and their insurance needs. Our mission is simple. We ONLY serve people with Diabetes, and help them obtain the best possible insurance policy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

314 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(314)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication!

Matt Schmidt was a great communicator and always kept me informed of the processes along the way. Before something was scheduled or sent out, he texted to tell me to expect an email or call, and then told me how to proceed with each step. He made it so easy and without stress to complete the application process.

October 29, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for the positive feedback. We're happy to see that the application process was stress free, which is our goal. We truly value your business and thank you once again for the trust you've placed in us!

Rated 5 out of 5 stars

A Long Journey to Life Insurance

I started working with Matt about two years ago as I was seeking out life insurance. I selected this company based on personal research and the fact I also had diabetes.

Matt helped me navigate a difficult journey through getting life insurance, as I have other medical issues in addition to diabetes that created major road blocks to getting coverage.

We uncovered something incorrect in my medical history, and began the process of getting it corrected with a new Dr. As of today I now have the coverage I was seeking out, and through the difficult and tenuous process, Matt never gave up on me. I appreciate all of his help and can't recommend this company enough for your life insurance needs.

October 24, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Wow! Thank you for stopping by, taking time out of your busy schedule, and for leaving us this amazing review! It was a pleasure to work alongside and finally help you find life insurance coverage. We exhausted every possible solution and are thrilled to help you out. Any time you need assistance, please do keep us in mind!

Rated 4 out of 5 stars

Matt my agent was wonderful. But it was time consuming

Matt my agent was wonderful. He was informative, on top of things and had lots of communication. The medical phone calls did take a lot of time and it was hard for me to find time to do it. It took several times but we got it eventually.

October 11, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Hi Sarah, thank you so much for this feedback and constructive criticism. We 100% agree that the phone verification call is quite the pain, and very cumbersome. However, it was necessary due to the state you reside in and could not be waived. Our team wishes this wasn't needed, as everything else went quite smoothly with the process. We truly value your business, and feedback, and are always here to assist you and your family.

Rated 5 out of 5 stars

Matt was prompt

Matt was prompt, answering emails very quickly even during early hours of the day! We got everything we needed in a timely fashion and a fair price. Highly recommend!

October 10, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for this positive feedback! We love seeing clients being happy with the process, and our high level of customer service. Our team is always here for you and your family, so please reach out at any time to us.

Rated 5 out of 5 stars

Super easy and streamlined

Super easy and streamlined, with my best interest at heart.

September 20, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for leaving us a 5 star review! We're thrilled that our process was easy for you, as that's our goal for all of our clients. In the end I think we found you an amazing policy that will provide valuable coverage through the years. Our team is here to help out at any point in time, so please do not hesitate to contact is needing assistance.

Rated 5 out of 5 stars

Great Agent

Matt and his team took the time explain coverages and were very responsive. So happy that we found them!

September 13, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for these kind words, and positive feedback. It was a pleasure working alongside you, and helping you complete your financial objectives. Any time we can help out, please do not hesitate to contact us. Thank you for your business, and for the trust you've placed in us!

Rated 5 out of 5 stars

Best agency and agent ever

So I have been with multiple agents and multiple companies and got declined eventhough I disclosed my diabetes always for the same reason. Matt was the first agent to find out why and allow me to prove that the information was wrong. I gave what was needed and went from 20 year term 200k for 77 to 30 year term 200k for 59. Best experience ever. I would give 6 out 5 if I could.

September 4, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this amazing 5 star review! It was such a pleasure to help you find a wonderful policy, that will serve your family well through the year. Sadly, other websites and agents mislead you but in the end you are well protected now. We appreciate your business and are here to help out again in the future.

Rated 5 out of 5 stars

Excellent company

Excellent company , fast , courteous, and very responsive . They make this effortless for the customer . Highly recommend.

September 1, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for stopping by and leaving us this amazing review! We love working with you and your family, and look forwards to staying in touch through the years. If you ever need any assistance, please do not hesitate to contact us!

Rated 5 out of 5 stars

Great Insurance Agency!!

Great Insurance Agency!!! Great attitude and prompt help!!!

August 29, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this positive sentiment. Your review and kindness means so much to us! It was a joy to work with you and help you obtain a policy in such a timely manner. Please keep us in mind if needing additional coverage in the future, or needing any type of assistance. We appreciate your business, and look forward to staying in touch through the years!

Rated 5 out of 5 stars

Much needed after death

Matt was a big help and stayed on me to make sure I got this done.

August 18, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for stopping by and providing us with these kind words. It was a pleasure helping you obtain coverage for your family. Any time we can help out please simply contact us and a member of out team will be more than happy to assist.

Rated 5 out of 5 stars

DLS delivered as promised

DLS delivered as promised. I was difficult to insure because of my diabetic complications, but Matt at DLS went the extra mile to get me a policy. He's the consummate professional, and I highly recommend this service provider to all my diabetic brethren out there.

August 14, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for taking time out of your busy schedule to provide us with this amazing review. It was a true pleasure working alongside you, and helping you finally obtain the right policy for your family. We value your business, and look forward to staying in touch through the years. Thanks again for this 5 star review!

Rated 5 out of 5 stars

Great communication with Matt

Great communication with Matt. I was never rushed, and was left alone to make an ultimate decision. It was nice to have help finding insurance with type 1 diabetes

August 1, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for this 5 star review! We appreciate you taking time out of your day to leave us with this amazing feedback. Please remember that our team is always here for you if further assistance is needed. Thank you so much for your business!

Rated 5 out of 5 stars

Awesome

Easy to understand, convenient and simple overall process. Matt is Very knowledgeable and I will gladly and happily work with him again.

July 30, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this amazing review. It's always nice to see people having an easy time working with us. Any time we can help out in the future, please do not hesitate to reach out. Thank you again for the trust you've put in us to help protect you and your family.

Rated 5 out of 5 stars

Matt was so timely and always willing…

Matt was so timely and always willing to answer my questions quickly he made the process smooth and easy.

July 28, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for this 5 Star review! We are thrilled to see that our application process was easy, as this is our goal for all clients. Your business is greatly appreciated, and we're always here to help out in the future.

Rated 5 out of 5 stars

Quick response and very friendly and…

Quick response and very friendly and went above to help and get the problem fixed

July 14, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for taking time out of your busy schedule to leave us with positive feedback. It was a pleasure working alongside you, and helping you obtain a fantastic policy. We appreciate your business and look forward to staying in touch over the years!

Rated 5 out of 5 stars

Very easy to work with and quick…

Very easy to work with and quick responses. Highly recommend

July 14, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you for this positive review! We're thrilled to see that you felt our application process was easy, and our team was quick to respond to your concerns. It was such a pleasure to assist you along your life insurance application journey, and help you get this placed in force. Our team is always here to help out in the future, so please don't hesitate to contact us. Thank you again for your business, as we truly appreciate it!

Rated 5 out of 5 stars

Great experience!

Matt was great throughout the entire process. He was thorough and explained everything in detail. I would highly recommend!

July 7, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for taking the time out of you busy schedule and providing us some feedback. We really appreciate this amazing review! It was awesome working with you and helping you obtain a policy that matched your financial obligations and needs. Any time you require any assistance we are here for you. Thank you for the trust you've placed in us, and for your business!

Rated 5 out of 5 stars

Recommend Matt to anyone else looking

Recommend Matt to anyone else looking for life insurance.

June 15, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this positive review! We do truly appreciate it! Please reach out to us if our team can ever be of any assistance. Thanks!

Rated 5 out of 5 stars

Positive Experience Throughout Insurance Application Process

Matt worked me through the entire process and answered all questions throughout. He was highly responsive, happy to communicate via email or phone, and gave thorough responses. He also did not push me to make any decisions (I first talked with him nearly a year before actually completing the process). Would recommend Matt to anyone else looking for life insurance.

June 20, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for taking the time to provide us with this review. Your review really means a lot to us! It was a privilege to work with you and help you obtain life insurance coverage. Our team is always here to assist in the future, so please never hesitate to reach out. We truly value your business and thank you once again!

Rated 5 out of 5 stars

The only insurance agent you need for life insurance

Matt was a joy to work with. He took note of all my specific requirements and challenges and he was able to advise me on how to consider the amount of coverage I needed and whether I wanted term or a convertible policy.

His knowledge of the industry and his ability to shop your coverage needs around to multiple carriers means he works truly FOR YOU and not for the insurance companies.

Matt also helped me go through the insurance coverage questionnaire and that saved me a lot of time because otherwise I'd have had to figure out how to fill the PDF file electronically myself which can be a real time drain. Appreciate his going the extra mile on that.

I would highly recommend Matt to anyone else who needs insurance coverage and is considered high risk for underwriting.

May 26, 2023
Unprompted review
Diabetes Life Solutions logo

Reply from Diabetes Life Solutions

Thank you so much for this amazing review! It was truly a pleasure working alongside you, and helping you find the best policy possible. We are always here to assist you in the future, so please never hesitate to contact us. Thank you again for these kind words and for your business!

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