Unlike ride share app Dail 7 drivers know where they are going and do not need to watch the navigation screens. They also drive at appropriate highway speeds not at dangerously slow speeds in the left... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our flight back into Newark was delayed two hours and the designated arrival terminal within the airport was changed. The driver tracked our flight and stayed in communication with us from th... See more
Company replied
Mr. Singh is an excellent driver. Car was roomy, very clean. Driver offered water, tissues. Arrived promptly and called. App showed his progress until arrival . Fast route to destination. We find Di... See more
Company replied
We've been using Dial 7 exclusively for trips to & from JFK and Laguardia for many years. Drivers and cars have always been top notch. This week they reached a pinnacle of service proficiency. Th... See more
Company replied
Company details
Information provided by various external sources
Serving the entire Tri-State area, Dial 7 specializes in service to and from LaGuardia, JFK and Newark airports. Whether in a hurry to the airport, visiting a family member out of town or transporting a special client to a meeting, Dial 7 can accommodate all of your car service needs in NY. Whether you need car service to Manhattan, Brooklyn, Queens, Long Island or anywhere else - Dial 7 can get you there safely and comfortably.
Dial 7 Car & Limousine Service
Written by the company
- Download the Dial 7 APP
- Save $7 On Your Next Ride! No minimum required. Only for bookings on the Dial 7 mobile app! Code: APP7
Contact info
43-23 35th Street, 11101, Long Island City, NY, United States
- 212-777-7777
- cs@dial7.com
- dial7.com
4.7
Excellent
76K reviews
Replied to 55% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Dial 7 Car & Limousine Service
We appreciate you taking the time to share this, Andy. Happy to know the service was efficient for you!
Reply from Dial 7 Car & Limousine Service
Thank you for sharing your experience, Neal. We’re pleased your driver provided excellent service and an easy pickup!
Reply from Dial 7 Car & Limousine Service
Dov, we appreciate your feedback and thank you for choosing Dial 7. We’re delighted to hear you found the reservation process easy and the service reliable, with punctual pickup, a clean modern car, and a safe driving experience. Consistency across all these areas is what we aim for!
The driver was prompt and professional. professional.
The driver was prompt and professional.
April 10, 2026
Reply from Dial 7 Car & Limousine Service
Thank you, Donna, for your feedback. We’re glad to hear your driver was prompt and professional—two things we always strive to deliver on every ride. We appreciate you choosing Dial 7!
While we had some trouble getting…
While we had some trouble getting assigned a driver while we waited at the airport, the driver who came was so nice and helpful. A gem
April 10, 2026
Reply from Dial 7 Car & Limousine Service
We appreciate you sharing your experience and sincerely apologize for the delay in driver assignment at the airport. We’re pleased to hear that your driver ultimately provided helpful and friendly service. Thank you for your patience and for choosing Dial 7!
Reply from Dial 7 Car & Limousine Service
Laurie, we appreciate your feedback. It’s great to know the ride was on time and convenient, and that you felt confident in the service provided. Your recommendation is much appreciated!
The driver answered my phone call right…
The driver answered my phone call right away and picked us up exactly on time. We had barely a minute to wait outside. Got us to the hotel swiftly.
April 9, 2026
Reply from Dial 7 Car & Limousine Service
Hi Aks, thanks for the great feedback. We’re happy the communication was prompt and that your pickup timing worked out perfectly with almost no waiting. Glad the rest of your trip was just as smooth!
Our driver right on time and wonderful
April 10, 2026
Reply from Dial 7 Car & Limousine Service
Hi there, we appreciate your review. It’s great to know you had a punctual and pleasant experience with our driver!
Dial 7 is always reliable
Dial 7 is always reliable. The drivers are great and the cars clean and comfortable. I always use Dial 7.
April 10, 2026
Reply from Dial 7 Car & Limousine Service
Wendy, we truly appreciate your loyalty. It’s wonderful to know that our consistent reliability, professional drivers, and clean cars keep you choosing Dial 7!
Reply from Dial 7 Car & Limousine Service
Hi Martha, thank you for sharing this! We’re happy your experience reflected clean vehicles and on-time service!
Incorrect pick up direction.
Incorrect pick up direction.
I don’t appreciate assumed tip!!
April 10, 2026
Reply from Dial 7 Car & Limousine Service
Nassim, thank you for your feedback. We’re sorry for the confusion with pickup directions and for the issue you experienced regarding gratuity—it should never be assumed. We appreciate you bringing this to our attention, and we will review this to make sure it doesn’t happen again.
Driver was so kind!!!
April 10, 2026
Reply from Dial 7 Car & Limousine Service
We appreciate your review. It’s great to know you had a positive experience with our driver.
professional timely and clean!
April 3, 2026
Reply from Dial 7 Car & Limousine Service
Thank you for your feedback, Tobias. We’re glad your experience with Dial 7 was professional and timely!
Reply from Dial 7 Car & Limousine Service
Thank you for sharing your experience, Fred. We’re pleased everything went smoothly with your trip!
Always a courteous and accomplished…
Always a courteous and accomplished driver
Always an immaculate car
Always on time
THANK YOU
April 10, 2026
Reply from Dial 7 Car & Limousine Service
We appreciate your loyalty, Barbara. We’re pleased to consistently provide a smooth and professional experience. Thanks for always choosing Dial 7!
Reply from Dial 7 Car & Limousine Service
Glad your service was timely and comfortable, Carrie! Thanks for riding with Dial 7!
Compassionate …
Our driver was wonderful he made sure my daughter in law ad grandchildren made it to train on time
April 9, 2026
Reply from Dial 7 Car & Limousine Service
Hi Marilyn, thank you for your kind words. We’re so pleased to know your driver was caring and made sure your daughter-in-law and grandchildren arrived at the train on schedule. Thank you for choosing Dial 7!
Reply from Dial 7 Car & Limousine Service
Seth, it’s great to know you found the reservation process simple and your ride punctual with a nice driver. Thank you for riding with us!
Jorge
Although our driver made our bags fit not sure a Tesla was the right sedan to fit for 2 passengers with 2 check in bags each and 2 carry on. Kind of scary that we almost had to get alternate transportation. Never had an issue like this before.
April 10, 2026
Reply from Dial 7 Car & Limousine Service
Thank you for your note, Jorge. We’re sorry for the inconvenience with luggage space and appreciate your patience in the situation. We will review this carefully with our dispatch team.
Not the most pleasant trip
Car wreaked of food. Not only was the driver weaving between and within lanes and traffic, but the farting was a special touch. Was happy to get out quickly upon arrival...
April 2, 2026
Reply from Dial 7 Car & Limousine Service
Jack, we appreciate your feedback and are truly sorry your experience was unpleasant. Concerns about vehicle cleanliness and driving behavior are matters we take very seriously, and we regret that your ride fell short in these areas. This is not reflective of our standards, and we will be conducting a full internal review to ensure this is properly addressed. Thank you for bringing this to our attention.
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