Unlike ride share app Dail 7 drivers know where they are going and do not need to watch the navigation screens. They also drive at appropriate highway speeds not at dangerously slow speeds in the left... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Our flight back into Newark was delayed two hours and the designated arrival terminal within the airport was changed. The driver tracked our flight and stayed in communication with us from th... See more
Company replied
Mr. Singh is an excellent driver. Car was roomy, very clean. Driver offered water, tissues. Arrived promptly and called. App showed his progress until arrival . Fast route to destination. We find Di... See more
Company replied
We've been using Dial 7 exclusively for trips to & from JFK and Laguardia for many years. Drivers and cars have always been top notch. This week they reached a pinnacle of service proficiency. Th... See more
Company replied
Company details
Information provided by various external sources
Serving the entire Tri-State area, Dial 7 specializes in service to and from LaGuardia, JFK and Newark airports. Whether in a hurry to the airport, visiting a family member out of town or transporting a special client to a meeting, Dial 7 can accommodate all of your car service needs in NY. Whether you need car service to Manhattan, Brooklyn, Queens, Long Island or anywhere else - Dial 7 can get you there safely and comfortably.
Dial 7 Car & Limousine Service
Written by the company
- Download the Dial 7 APP
- Save $7 On Your Next Ride! No minimum required. Only for bookings on the Dial 7 mobile app! Code: APP7
Contact info
43-23 35th Street, 11101, Long Island City, NY, United States
- 212-777-7777
- cs@dial7.com
- dial7.com
4.7
Excellent
76K reviews
Replied to 55% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jorge
Although our driver made our bags fit not sure a Tesla was the right sedan to fit for 2 passengers with 2 check in bags each and 2 carry on. Kind of scary that we almost had to get alternate transportation. Never had an issue like this before.
April 10, 2026
Reply from Dial 7 Car & Limousine Service
Thank you for your note, Jorge. We’re sorry for the inconvenience with luggage space and appreciate your patience in the situation. We will review this carefully with our dispatch team.
Not the most pleasant trip
Car wreaked of food. Not only was the driver weaving between and within lanes and traffic, but the farting was a special touch. Was happy to get out quickly upon arrival...
April 2, 2026
Reply from Dial 7 Car & Limousine Service
Jack, we appreciate your feedback and are truly sorry your experience was unpleasant. Concerns about vehicle cleanliness and driving behavior are matters we take very seriously, and we regret that your ride fell short in these areas. This is not reflective of our standards, and we will be conducting a full internal review to ensure this is properly addressed. Thank you for bringing this to our attention.
Great service
Great service. Charanjit arrived ahead of schedule and communicated with us clearly about where to meet him. The vehicle was very clean and roomy for our group.
April 10, 2026
Reply from Dial 7 Car & Limousine Service
Thank you, Tyler, for your thoughtful feedback. We’re glad to hear Charanjit arrived ahead of schedule and communicated clearly about the pickup location. It’s great that the clean, roomy vehicle worked well for your group. We appreciate you taking the time to share your experience and are happy everything went smoothly!
Great driver
Great driver, excellent service, on time, clean car. Very pleasant experience ☺️
April 6, 2026
Reply from Dial 7 Car & Limousine Service
Hi Kenneth, thanks so much for sharing this! We’re happy to hear everything—from the driver to the cleanliness and punctuality—made for a very pleasant ride. Thanks for trusting Dial 7!
Reply from Dial 7 Car & Limousine Service
Thank you, Philip. We’re glad we could deliver a great overall experience and appreciate your plan to ride with us again!
Reply from Dial 7 Car & Limousine Service
Glad to hear you received courteous service, Ed. Appreciate you choosing Dial 7!
From the initial phone call to the…
From the initial phone call to the on-time pick up at the airport. Everything was smooth and seamless
April 9, 2026
Reply from Dial 7 Car & Limousine Service
Thank you, Neil. We’re glad your experience was seamless from booking to airport pickup, and that everything ran on time and without issue. Your feedback is much appreciated!
Your drivers have been excellent.
April 9, 2026
Reply from Dial 7 Car & Limousine Service
Thank you, Shelley. We’re glad to hear you’ve had excellent experiences with our drivers!
Excellent service I will be using this…
Excellent service I will be using this service again
April 9, 2026
Reply from Dial 7 Car & Limousine Service
Hi there! Thanks for your feedback! We’re glad you had an excellent experience, and we are happy to hear you’ll be riding with us again!
Driver was very helpful
April 9, 2026
Reply from Dial 7 Car & Limousine Service
Thank you, Mitchel! We’re glad to hear our driver was helpful. We appreciate you choosing Dial 7!
The driver was very nice
April 2, 2026
Reply from Dial 7 Car & Limousine Service
Thanks for your feedback, Adria! We’re happy you had a positive experience with our driver!
Thank you! Excellent all the way
Great reservation assistance on the phone, great driver, great trip : we appreciate you!
April 2, 2026
Reply from Dial 7 Car & Limousine Service
Julie, we’re pleased to know you had a great experience with both our reservation team and your driver, and that the overall trip met your expectations. Providing reliable, high-quality service is our priority, and your review is truly appreciated!
Polite on time driver
April 9, 2026
Reply from Dial 7 Car & Limousine Service
Ronny, we appreciate your feedback! It’s great to know you had a smooth, on-time experience!
Took recognized routes
Took recognized routes ; prompt and polite pickups and clean and new vehicles
April 1, 2026
Reply from Dial 7 Car & Limousine Service
Thanks so much, MC! We appreciate your kind words about our drivers, routing, and vehicle quality. See you next trip!
Dial 7 is responsive and On-Time!
Dial 7 is responsive and on-time each time I’ve needed transportation during visits to NY this year. Very comfortable and reliable service!
April 1, 2026
Reply from Dial 7 Car & Limousine Service
We truly appreciate your continued trust in us, Nancy. We’re glad to hear that we’ve been consistently responsive and on-time during your visits to NY this year, and that you’ve found the service comfortable and reliable.
Reply from Dial 7 Car & Limousine Service
Maria. we’re pleased to know your driver arrived on time and provided professional service. Delivering dependable and high-quality transportation is always our goal, and your feedback is greatly appreciated!
An excellent courteous driver.
April 9, 2026
Reply from Dial 7 Car & Limousine Service
Thank you for sharing, Jean! We’re glad our driver provided excellent and courteous service!
From the reservation to the pick-up at…
From the reservation to the pick-up at LGA to our ride home everything was seamless. Kudos to all at Dial 7 for such a pleasant experience!
April 8, 2026
Reply from Dial 7 Car & Limousine Service
Thank you so much, Gloria! We’re happy your experience was seamless from the reservation process to your pick-up at LGA and all the way through your ride home. It’s great to know everything came together smoothly, and we truly appreciate your kind words!
Reply from Dial 7 Car & Limousine Service
We appreciate your feedback, Jeanette! It’s great to know you had a smooth and clean ride experience. Thanks for choosing Dial 7!
Reply from Dial 7 Car & Limousine Service
Thanks so much for your feedback, David. We’re glad our communication was strong, though we’re sorry about the wait you experienced at JFK. Airport pickups can be challenging at times due to traffic and terminal conditions, but we’re actively working to make the process even smoother and more efficient.
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