UPDATE!!!! Denise for diamond CBD also their other company CBD MALL made it right and sent me my order she was top notch and handled it quickly even sent it ups 2nd day air. I tried their 7-hydroxy an... See more
Company replied
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Review summary
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Reviews shaping this summary
Long term customer (2021). They switched from a shipping box to a plastic envelope. People steal the contents during shipping. I have contacted Diamond CBD 3 times over 2 weeks about the missing shipm... See more
Company replied
They have a large aray of products to pick from and great prices. However customer service is lacking. I was sent a wrong product, sent an email to the email provided and never heard back. Edit- ch... See more
Company replied
I have been a customer of Diamond CBD for over 6 months and I enjoy the gummies and the Hydroxy 7 tablets. The shipping is pretty fast too. I wish the prices were a little lower.
Company details
Written by the company
America's most trusted CBD Oil manufacturer of hemp based CBD oils, CBD vape oil, CBD edibles, CBD gummies, CBD creams, and more. Hemp derived, all-natural CBD with no THC and independent 3rd party lab reports.
Contact info
Griffin Road 3531, 33312, Fort Lauderdale, United States
- 305-615-1194
- support@diamondcbd.com
- diamondcbd.com
4.0
Great
197 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Constant spam texts
Ordered from them over a year ago. They will not stop texting from various numbers. Reported them to BBB twice and they “claim to have removed me” but not even a week after my last complaint I’m getting texts again. Don’t give these people your info
July 31, 2022
Unprompted review
First time customers don't matter to…
First time customers don't matter to them. Please take your money elsewhere! They false advertise with 2 day shipping! 6 days to be exact Call to cancel told me package was stolen had to get a claim. which it was never shipped. I called at 9am to cancel they did.. then 3 hours later get another email saying I'm not getting a refund and they shipped it. They could have canceled instead decided to ship it . so now I have to return it just to get my money back. Just a bunch of none BS you don't need in your life! I will make sure to spread the word dont use this company!
May 23, 2022
Unprompted review
Spam mail immediately after signing up
Not even 2 minutes after signing up for this website and I am getting new spam mail about crack corn salad recipes. Chat bot doesn't work and only line of communication is through e-mail. A definite no-go for anyone with a frontal lobe.
April 9, 2022
Unprompted review
Stop Texting me!
I ordered gummies from them last year. They were ok. They get one star because no matter how many times I block or unsubscribe from their text messages, I keep getting text messages from Diamond CBD. I will block one number, not a month later I get another advert from another number. It's annoying, I regret ever having to enter my phone number when I ordered something.
April 3, 2022
Unprompted review
This is my second order from Diamond…
This is my second order from Diamond and as per the last order was top notch! Along with the outstanding customer support, another satisfying experience. Thanks Diamond .
March 9, 2022
Unprompted review
This is the 4th time I’ve payed for 2…
This is the 4th time I’ve payed for 2 day shipping but it’s taken 4+ days. Why do I have to pay for a shipping time I don’t get? The products are okay but the fact I have to pay for a time I don’t receive is frustrating especially when it’s an extra $10. I used to buy from this site when shipping was on time but I recommend finding a different site that charges reasonably for shipping.
January 29, 2022
Unprompted review
Great products with good support
Great products with good sales. I dealt with customer support a few times and they were really helpful and responsive. Really fast shipping.
The products were great quality and friends have now ordered from them.
January 12, 2022
Unprompted review
High there!
High there!
Diamond CBD was having a sale 50% off that I couldn't pass up. I grabbed some THC-O vape cartridges, Super Sour Diesel and Fruity Pebbles OG.
I could not be more delighted with the products and the professional service of Diamond CBD.
These are the real deal, very good product, potent as advertised. I will surely be ordering again!
Hope this helps anyone checking reviews like I do too!
December 8, 2021
Unprompted review
Products are great
Products are great, services are great,I have started recommending this and is getting great reviews about them also.
August 23, 2021
Unprompted review
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