Diamondrensu Reviews 200

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and craftsmanship of the jewelry, noting that the products often exceed expectations and are exactly what they desired. The service is consistently highlighted as professional and communicative, with staff members being patient and detail-oriented throughout the design and purchasing process. Many people appreciate the fast delivery and efficient shipping, often receiving their items quicker than anticipated, even for custom orders. However, some customers also noted issues with shipping, including delays, packages going missing, and certificates being shipped separately or not arriving as expected. A few other people also felt that the quality was disappointing, with rings bending or being smaller than expected, and some experienced problems with complimentary gifts not being included initially.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beautiful detailing,... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful detailing, incredible... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting faster-than-expected... See more

Service

Users describe positive interactions with service, highlighting excellent communication and prompt responses... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience buying our diamond engagement ring. It is beautiful and exactly what we wanted. The process went great with the ring being created fast and sent fast. Super happy, thank you... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing experience. I was really nervous ordering overseas, but I'm so happy I picked my ring from this business. I placed my order may 7th and received my rings may 27th (I initially s... See more

Company replied

Rated 5 out of 5 stars

I just received my custom made eternity band from this wonderful company! I found this company on Etsy and took a chance after reading many reviews. I am so glad I did. From the start, they have been... See more

Company replied

Rated 5 out of 5 stars

Once again my purchase did not disappoint. After I made my purchase, Ankit and I️ discussed modifications to the ring that allowed this ring to be worn with several of the rings I️ had purchased befo... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Exporter
  4. Jewellery Manufacturer

About Diamondrensu

Written by the company

Diamondrensu was created with a simple idea in mind: jewelry should feel personal, meaningful, and accessible, without compromising on ethics or quality. We focus on lab grown diamonds and moissanite because we believe beautiful jewelry shouldn’t come at the cost of the planet. Our stones are sustainable, responsibly sourced, and carefully selected for their sparkle and durability.
Every piece we make is handcrafted by skilled artisans who truly care about their work. Whether it’s an engagement ring, a wedding band, or a custom piece you’ve dreamed up, we take our time to understand your vision and bring it to life. From CAD designs to final polishing, we keep you involved at every step, making the experience as special as the jewelry itself. Our customers are at the heart of everything we do. We’re committed to honesty, fair pricing, and making sure you feel confident throughout your journey with us. With thousands of happy customers around the world, we’re grateful to be a part of so many unforgettable moments.
At Diamondrensu, we don’t just create jewelry, we help you celebrate love, milestones, and memories with pieces that are made to last a lifetime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I had such a great experience!

I had such a great experience!! The team was responsive and engaged. They made miracles happen minors to get my engagement ring in time for the Holidays. The ring is flawless! Couldn't have asked for better.

December 23, 2025
Unprompted review
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Reply from Diamondrensu

Thank you so much for your kind words! I’m really happy we could get your engagement ring to you in time for the holidays and that you loved the final result. It truly means a lot to us.

Rated 1 out of 5 stars

Beautiful, deceiving, then disappointed.

The ring is beautiful but the all that money and time waiting all just for the diamond to fall out 2 weeks later. Had it less then 16 days and now have to go buy a new ring because they dont cover gemstones falling out, even after just receiving it. Very disappointed I wasted all that money for a poor quality product.

December 23, 2025
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Reply from Diamondrensu

Thank you for sharing your experience, and we’re truly sorry for the inconvenience caused.
We’d like to clarify that we do cover cases where a diamond comes loose, and your order was also within our 30-day return policy. As soon as we received your review, we contacted you and arranged a replacement diamond, which has now been successfully delivered.
We regret the frustration this caused and appreciate your patience while we worked to resolve the issue.

Rated 5 out of 5 stars

The product was very nice and shipping…

The product was very nice and shipping and handleing times were very speedy

December 16, 2025
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Reply from Diamondrensu

Thank you so much! I’m really happy to hear that you liked the product and that the shipping and handling were speedy.

Rated 5 out of 5 stars

Perfect experience every time I order

Perfect experience every time I order.
They make sure that I am happy with my items before shipping them out and the shipping, even without express shipping is always fast and everything arrives on time. I've shopped from them several times and will continue to do so.

December 13, 2025
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Reply from Diamondrensu

Thank you so much for your continued trust and support! I’m really glad to hear that you’re always happy with the process and delivery. It truly means a lot that you keep coming back.

Rated 5 out of 5 stars

Elated Customer

I ordered this diamond from Diamondrensu and could not have been any happier! The owner and designer, Ankit Nadoda, was hands on as I had some questions and requests, which were all answered. I am glad I shopped here and will be back as well as sending others to this fine jeweler!!! Appreciate it and will post again after the proposal!!!!

December 3, 2025
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Reply from Diamondrensu

Thank you so much for your kind words and trust! I’m really happy I could help with your questions and requests, and I’m glad the diamond made you so happy. I truly appreciate your recommendation and would love to hear back after the proposal, wishing you all the best!

Rated 5 out of 5 stars

Easy process and at first I was a bit…

Easy process and at first I was a bit nervous but they have been transparent and quite communicative (15 plus messages throughout the process). Everything has gone well

December 11, 2025
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Reply from Diamondrensu

Thank you so much for sharing your experience! I’m really glad the transparency and communication helped put you at ease and that everything went smoothly.

Rated 5 out of 5 stars

I️ love all the rings I️ have gotten from…

I️ love all the rings I️ have gotten from Ankit. This is my 4th item I️ have ordered and each one I️ have made small changes to them which Ankit gladly accommodates and every time he is able to deliver on my expectations. I️ highly recommend this shop.

November 27, 2025
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Reply from Diamondrensu

Thank you so much for your continued trust! We’re truly grateful to create each piece for you and happy to accommodate your custom requests every time.
Your recommendation means a lot to us!

Rated 5 out of 5 stars

Incredibly fast delivery

Incredibly fast delivery. Took a little while to ship but they were very up front with the timing and it came much faster than projected. Was as described will order from them again.

December 6, 2025
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Reply from Diamondrensu

Thank you so much! We’re glad the delivery was faster than expected and that everything matched your expectations.
We look forward to serving you again!

Rated 5 out of 5 stars

Beautiful and Quality Craftsmanship!

Ankit designs rings that are beautiful and of great quality! I appreciate that he kept me up to date via email throughout the process and even made sure to show me a picture of the ring before mailing it. It arrived wrapped very securely and shipping was quick!

December 9, 2025
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Reply from Diamondrensu

Thank you so much for your kind words! I’m really glad you loved the ring and appreciated the updates and preview before shipping. It means a lot to know it arrived safely and met your expectations.

Rated 5 out of 5 stars

My dream ring!!

My fiancé proposed to me with my dream ring, created by Ankit, in early November. It is absolutely perfect. The ring was purchased and received in May.

He was very communicative the entire time, providing CAD drawings to ensure that the ring design was exactly how I wanted it to be. He made adjustments as needed and even sent me videos of the center stone and finished ring to make sure that it was perfect before shipping it out. The lab grown rose cut diamond center stone is absolutely stunning and exactly what I dreamed of.

I would 10000% recommend Diamondrensu, especially for custom jewelry. I will definitely be going back to them for our wedding bands.

May 16, 2025
Unprompted review
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Reply from Diamondrensu

Thank you so much for sharing this beautiful experience! We’re truly honoured to have created your dream ring.
So happy you loved the design process and the rose cut diamond, it means a lot to us. We’d be delighted to help with your wedding bands as well.

Rated 5 out of 5 stars

Reply to e-mails very fast

Reply to e-mails very fast. He asked to send as soon as possible because I only had a few days before proposing and he replied instantly and sent it the next day.

Very nice box provided, high quality, and it was cutely wrapped in Christmas papers even though that's not. needed at all.

December 4, 2025
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Reply from Diamondrensu

Thank you so much! We’re glad we could help make everything work in time for your proposal.
Happy to hear you loved the quality, packaging, and the little Christmas touch. Wishing you both a beautiful moment ahead!

Rated 5 out of 5 stars

Expectations exceeded!

Shopping experience was super easy! Loved everything they had, it was so hard to pick! It came in quicker than I thought it would and it’s absolutely beautiful!!!

November 29, 2025
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Reply from Diamondrensu

Thank you so much! Glad shopping was easy, picking was fun, and it arrived quickly. Enjoy your beautiful piece!

Rated 5 out of 5 stars

I love the simplicity a nd cut of the…

I love the simplicity a nd cut of the ring.Though i was anxious for it getting to me late,it was just on-time

November 28, 2025
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Reply from Diamondrensu

Thank you so much! I’m really glad you love the simplicity and cut of the ring.
Happy it arrived right on time for you!

Rated 5 out of 5 stars

High quality work for a good price and…

High quality work for a good price and you can directly communicate with the jeweler who makes it

November 7, 2025
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Reply from Diamondrensu

Thank you so much! We’re really glad you loved the quality and enjoyed working directly with us. Always here if you need anything!

Rated 5 out of 5 stars

Trustworthy

They provide excellent customer service

November 5, 2025
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Reply from Diamondrensu

Thank you so much! We truly appreciate it and are always here to help.

Rated 5 out of 5 stars

Beautiful ring!

It’s a very nice anniversary ring. I didn’t expect it to be that beautiful. The shipping is not that long. I would love to buy more pieces from you. Still looking and probably waiting for another occasion to remember by.

November 1, 2025
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Reply from Diamondrensu

Thank you so much for your lovely words! We're so happy the anniversary ring exceeded your expectations.
Glad the shipping worked well too! We’d love to create more pieces for you whenever the next special moment comes.

Rated 5 out of 5 stars

Beyond expectations

Ankit and team went beyond expectations. Me and my partner are very happy with our rings. I can’t wait to announce our engagement and show off these rings! Highly recommend.

October 28, 2025
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Reply from Diamondrensu

Thank you so much! We’re really glad to hear that you and your partner love the rings. Can’t wait for you to share your engagement, so excited for you both!
Truly appreciate the recommendation!

Rated 5 out of 5 stars

Great experience

Emailing the owner back and forth with questions was a great experience he was on it ! Always responded quickly and was willing to help with my questions.

For the price we paid for the ring the craftsmanship is good , it’s a pretty ring .

November 5, 2025
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Reply from Diamondrensu

Thank you so much for your kind words! I’m really glad the communication was helpful and that you’re happy with the ring and its craftsmanship.
If you ever have more questions or need anything in the future, I’m always here to help!

Rated 5 out of 5 stars

Ring

This company is amazing and their support is also very good, they keep you updated through the whole process. They send pictures once the ring is finished being made so that you can confirm and once you confirm they ship the ring to you.

October 31, 2025
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Reply from Diamondrensu

Thank you so much for your kind words! We’re really glad you enjoyed the process and found the updates helpful.
It’s always a pleasure to share photos before shipping, your satisfaction means everything to us!

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