I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
well, at first it didn't connect but on my second attempt it worked ok. it seems the price has increased substantially because I used up most of my credit a lot faster than in the past.
Company replied
The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... See more
We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... See more
Company replied
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
About DianhuaChina.com
Written by the company
DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Written by the company
- 24/7 Customer Service
International Calling to China
Free Calling Apps | 100% Quality Guarantee
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Contact info
4780 Ashford Dunwoody Rd, Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@dianhuachina.com
- dianhuachina.com
Excellent quality and very reliable
Excellent quality and very reliable, and price is also very good.
February 14, 2022
Great as always thank you
February 13, 2022
Highly recommended
Dianhua China is an easy to use and low-cost, and reliable service with excellent voice quality.
February 12, 2022
Great deal and great service!
February 9, 2022
It is good for people to connect with…
It is good for people to connect with each other.
February 8, 2022
It has been a couple of years for me to…
It has been a couple of years for me to use DianhauaChina.com, and it has been the best quality I have ever had. It is convenient, inexpensive and dependable. I have been very happy that I found this service. Thank you very much abd Happy Year of Tiger!
February 2, 2022
Great that we can still call to friends…
Great that we can still call to friends and familiy in the old way.
January 30, 2022
Trusted--- in many ways -
January 29, 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I’ve been using your device to phone my…
I’ve been using your device to phone my wife in China and so far it’s terrible I only got through twice in over a hundred call attempts. I’m so very unhappy with this service Why doesn’t this work ???? I think I’ll try another service how do I stop
Paying for this terrible service.
January 26, 2022
Reply from DianhuaChina.com
Hi Jerry,
Thank you for telling us about this.
When calling with the App, the connection and quality of your calls depend on your own internet connection.
To improve your connection, please check if:
- You have the latest app version installed on your device.
- Your Internet connection is not very slow and thus cannot connect you to our servers.
- You have set up your Caller ID, to ensure a high successful connection and call quality. The Caller ID is the number that will display on the screen of the person you call.
We also recommend you to try calling with the Offline Calling feature available for the app, or using a local access number available for your location. This way you will be using our own connection and not the internet.
Try the above and let us know if you still encounter difficulties.
For any other questions, our Support Team is available 24/7, so don't hesitate to contact them (https://dianhuachina.com/contact).
Keep in touch!
DianhuaChina.com
It's easy to purchase additional…
It's easy to purchase additional minutes, and not expire.
January 26, 2022
Very good quality
January 22, 2022
The most convenient phone card I have…
The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social media to get connected. Thanks.
January 20, 2022
Thanks for the wonderful service
January 13, 2022
Good service
Good service, sound quality is good. Have been with them for years. Dependable. Will keek using.
January 9, 2022
No nonsense rapid service as usual with…
No nonsense rapid service as usual with this method of topping up foreign SIM cards.
January 5, 2022
It was very helpful at the moment when…
It was very helpful at the moment when you can not find some other better way to do it.
January 5, 2022
There are times
There are times, I cannot dial through to destination number from my calling number, and when contact customer service, there is no answer or solution even though the customer service representatives are very nice.
January 1, 2022
Reply from DianhuaChina.com
Hi Shouning,
Thank you for telling us about this. As far as we can see, our Customer Support team has not been contacted regarding issues happening with connection since April 2021.
When calling with the App, the connection and quality of your calls depend on your own internet connection.
To improve your connection, please check if:
- You have the latest app version installed on your device.
- Your Internet connection is not very slow and thus cannot connect you to our servers.
- You have set up your Caller ID, to ensure a high successful connection and call quality. The Caller ID is the number that will display on the screen of the person you call.
We also recommend you to try calling with the Offline Calling feature available for the app, or using a local access number available for your location. This way you will be using our own connection and not the internet.
Try the above and let us know if you still encounter difficulties.
For any other questions, our Support Team is available 24/7, so don't hesitate to contact them.
Keep in touch!
DianhuaChina.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.