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DianhuaChina.com Reviews 1,249

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I have used $5 per month for free calling in Dianhuachina.com for two or three years because my elderly parents can use traditional phone only. My father passed away at his 94 years old. My mom is 90... See more

Rated 4 out of 5 stars

well, at first it didn't connect but on my second attempt it worked ok. it seems the price has increased substantially because I used up most of my credit a lot faster than in the past.

Company replied

Rated 5 out of 5 stars

The most convenient phone card I have ever had. High recommend, it's really great to have a company still focused on phone card while cell phones are so popular, and everyone seems to be using social... See more

Rated 3 out of 5 stars

We are happy with the monthly fee but the connections still keep dropping out and we have to redial. Sometimes this happens 3 or more times during a single call. You told us that you tried to fix thi... See more

Company replied

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider
  3. Mobile Network Operator
  4. Phone and Internet Service

About DianhuaChina.com

Written by the company

DianhuaChina.com is an international telecommunications website dedicated to Chinese immigrants all over the world. DianhuaChina.com helps Chinese keep in touch with everyone back home through a wide range of services: prepaid credit, monthly plans, and mobile recharge. Founded in 2008, DianhuaChina.com has always successfully accomplished its mission: bringing people together regardless of their location.

For more info, visit:

We're here to help!

Written by the company

24/7 Customer Service

International Calling to China

Free Calling Apps | 100% Quality Guarantee



  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

the service is very good

the service is very good. rhey have nice options to speed call the most used number. I have never encountered a problem. It just works for my most difficult customer : my WIFE. The price ks reasonable. I see no reason to stop using it.

December 15, 2021
Rated 1 out of 5 stars

Sorry guys second time using to call…

Sorry guys second time using to call China. Both times could not reach number. Thought they used a terminal in China to call Chinese numbers but no it's like dialing yourself direct and china blocks calls says number invalid. Have tried more than 1 number same message. Will have to try different service.

December 10, 2021
DianhuaChina.com logo

Reply from DianhuaChina.com

Hi Dan,

As our Customer Support agents already mentioned via email, they checked the issue and made some test calls, but they received the same message from the Chinese local service provider, the number is not a valid number.

You can try dialling a different number, but it seems that one is not a valid number in China.

Thank you for your patience!
DianhuaChina.com

Rated 2 out of 5 stars

Having problem again!

I just purchased $20. I immediately called to China. But the calling had a problem that I could only hear from the other side, but the other side could not hear me. I hung up and dialed again. The same problem happened again.
I had another problem before that it pauses constantly during my calling. Later it had been better for a while. But now this problem rises up again!!

November 22, 2021
DianhuaChina.com logo

Reply from DianhuaChina.com

Hi Grace,

Thank you for telling us about it. Our Customer Support agents have tried to contact you in order to find out more details about the issue you encountered, but could not reach you.
As far as we can see in your account, you have made some long duration calls after your last purchase, so we assume the connection is good now.
Our Customer Support service is available 24/7, so don't hesitate to reach them back if you have any questions or issues.

Keep in touch!
DianhuaChina.com

Rated 5 out of 5 stars

Great service

I have been your customer for a few years and really enjoy the high quality service at such a cheep price.

November 13, 2021

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