This is an honest review from a former client of Dell Disability. I hired them to represent me in a STD appeal and to handle the LTD claim once the policy kicked in. Reliance Standard had provided me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
“I truly don’t have enough words to express how incredible this team has been, but I’ll try. I was going through a serious medical hardship and was denied by my LTD insurance and I live in Texas.... See more
I can highly recommend Dell and Schaeffer law firm and expecially Alex Palamara, my disability attorney. They were professional, kind, careing which is helpful when you are having a difficult time. I... See more
Company replied
This firm is a high-volume settlement firm. Insurance companies know this, mediators know this, and as a result, your benefits are drastically minimized. They put a lien on your claim to keep you fr... See more
Company details
Information provided by various external sources
Our disability attorneys represent claimants at all stages of a claim for disability insurance benefits. We always offer a free consultation.
Contact info
National Headquarters: 2404 Hollywood Boulevard , 33020, Hollywood, United States
- 800-862-8331
- GDell@diAttorney.com
- diattorney.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I highly recommend them!
My experience with Dell & Schaefer has been nothing but positive. They've exceeded my expectations in every way. I trust them and I highly recommend them.

Reply from Disability Insurance Attorneys Dell & Schaefer
Greg Del saves my life
When the third doctor told me that I could no longer practice dentistry, I called Greg Dell. He returned my call on a Sunday afternoon 30 minutes later. He listened to my medical issues, and told me that he would take my case personally.He gave me the names of three other dentists that he had helped.They all gave Greg the highest ratings. I sold my dental practice March 1, 2016 and Greg has been very supportive ever since. I was nervous about whether I would be able to get my disability payments, but Greg was confident and helped me receive full coverage for life, residual payment before I retired,and a lump sum payment going back from November to March. Choosing Greg Dell, was one of the best decisions I have ever made in my life. Thank you Greg, you and Vanessa are
the best.

Reply from Disability Insurance Attorneys Dell & Schaefer
I do not hesitate to recommend the Dell…
I do not hesitate to recommend the Dell & Schaefer group, they have worked diligently for four years to obtain and maintain my disability status. Always readily available for questions and willing to do all the hard work Stephen, Vanessa and Lizbeth are The best!

Reply from Disability Insurance Attorneys Dell & Schaefer
Wonderful law firm
Wonderful law firm. Very professional yet caring and concerned. Fierce fighters to defend what you deserve. So pleased to work with Stephen Jessup Esq. Fierce warrior. Thank you for all you do. Highly recommended.

Reply from Disability Insurance Attorneys Dell & Schaefer
My disability claim was denied
My disability claim was denied. I used another lawyer and still denied. I was at a dead end. With failing health and 2 special need children at home. Not able to sleep at nights, frustrated, depressed. I came across Attorneys Dell and Schaefer, decided to try one last time. Sure enough, my claim was reinstated in few months. They are straight forward, no surprises with fees or agreements.

Reply from Disability Insurance Attorneys Dell & Schaefer
Excellent attorneys AND they always call back
When I needed attorneys for my disability insurance case I went online and did research on different attorneys. By the time I was done I decided on Dell and Schaefer to represent me. It wound up being a great choice.
From the very beginning to the very end of my case I knew I was being represented by a very competent attorney if I had a question and I called the office, somebody always called me back well before the end of the day to answer any questions or concerns I had. I was always kept aware of what was going on by their superb Staff. Danielle Lauria was the paralegal that my attorney Alex assigned to help me. She was awesome. Always keep me aware of what was going on through emails and with the telephone. Always returned my calls or my emails promptly.
I must say I wish I had this firm when I started my case in New York State.
I would not hesitate to use this firm again and would recommend them to anyone who needs excellent competent attorneys with a great staff that understands the needs of their clients.

Reply from Disability Insurance Attorneys Dell & Schaefer
Steven Dell was excellent in working…
Steven Dell was excellent in working with us and helping us through the stressful process of filing a disability claim. The "adjusters" who work for the insurance companies are paid to try to delay or deny benefits even if the claim is legitimate.That is why we hired Dell & Schaefer to communicate with the insurance company and be on our side to support and guide us though the entire stressful process. It would be very unwise to file a claim on your own without the experience, knowledge and skills of Dell & Schaefer . We had a successful outcome from our case and give Dell & Schaefer the highest rating possible.

Reply from Disability Insurance Attorneys Dell & Schaefer
Highly recommend Dell & Schaefer
I have been a client with Dell & Schaefer for the past two years. They have successfully helped me with my appeal for LTD benefits after being denied with Prudential on my own. My attorney, Jay Symonds and paralegal, Vanessa Arriaga, are excellent. They always take the time to answer my questions and walk me through each step of this complicated process. Their client commitment makes them stand out in comparison to other firms. When you are ill and fighting your own health battle, you want them as a member of your fighting team!

Reply from Disability Insurance Attorneys Dell & Schaefer
Thank You for Staying by My Side Even After Our Win
I had an excellent experience working with the team at Dell & Schaefer. Ms Rachel Alters & her assistant Sonia Nogueira kept me updated on the status of my appeal on a regular basis & provided same day responses to my email inquiries, often calling to explain certain details that may have been too overwhelming otherwise. They were respectful, professional & extremely patient with me. Rachel was very clear & confident in our conversations & effective in communications with my physicians during the course of documenting my condition. My case involved a 10-year disability income stream that was suddenly & unexpectedly terminated. The financial situation it created & future uncertainty left me very stressed, so having such an experienced professional representing me was a huge comfort. I am very pleased & grateful that Ms Alters won my appeal. I feel as if a huge weight has been lifted!
I found Dell & Schaefer online after unsuccessful attempts to find a local attorney that was familiar with ERISA disability plans & qualified to get terminated benefits reinstated. My situation was unique in the fact that I had already been receiving LTD benefits for almost 10 years, but was suddenly being told by the insurance company that my diagnosis no longer qualified for coverage. When I found the Dell & Schaefer site I watched a few videos, read a few articles & KNEW that if anyone had a chance at getting my LTD benefits back, it was them. I called a number on the website & the person who answered "got it" & understood that my sudden termination of benefits deserved a second look. They made some notes, took my name & number. I was amazed to find a missed call & voice mail received from Rachel Alters that day / evening. She tells you what you need to hear, even if it is not necessarily what you want to hear at the time. Rachel is direct, knowledgeable & compassionate. In my cas e, there was very sensitive material in my medical files, however it did not feel awkward for Rachel & her assistant Sonia (Nogueira) to have that information. They did not judge my neurological limitations or exasperated stress level. They took all of my concerns seriously & did not condescend... And most importantly of all, WE WON!
Rachel has continued to.provide me with guidance & representation regarding reviews of my condition (in the form of an annual recertification form) that the insurance company has requested post-victory. I am so glad that am not alone. The emotional & financial peace-of-mind that working with this talented legal team continues to provide is absolutely priceless.
Thank you Dell & Schaefer. God Bless!

Reply from Disability Insurance Attorneys Dell & Schaefer
My D&S experience spanned over 7 years…
My D&S experience spanned over 7 years and it was in one word “Relief”. A fantastic relief. Why relief? Because dealing with my disability insurance company was nightmarish and D&S instantly relieved me of all the worry. From the very first conversation I had with Greg Dell, on a Sunday I believe, thru his help, he and his most competent team including Alex Palamara, Danielle Lauria, and Anneli De-Cardenas removed the proverbial 800 pound gorilla off my shoulders. Greg and Alex spent an initial, and draining 3 hours listening in while an insurance rep grilled me on an in-home interview. This was after they had filmed me on two separate previous occasions. They even followed me thru Walmart, cameras on!! Yes folks, they will try to catch you doing anything outside the limits of your disability. They don’t want to pay you!! That's the bottom line. My D&S attorneys told me from the start, be honest when you talk to the insurance company people on that interview. I did and from that interview and beyond, D&S handled everything regarding my policy. I was able to sleep at night knowing I had expert representation. Everything from my disability company went through D&S. This was a huge burden, relieved!
I "highly" recommend D&S because I know there are legitimately disabled people, like me, who haven’t a clue on how to deal with an insurance company, with expert investigators at their disposal, looking for ways NOT to pay. D&S represent. They know this business. They provide expert counsel. Watch Greg Dell's and associates videos. Those videos are available online on YouTube.
D&S attorneys and staff not only act as your disability attorneys and staff, but they also empathize with their clients. They show compassion. They’re accessible. They’re very reasonable in their fees. Trust me, they were worth every penny.
I recommend D&S, so that others in the same boat as I was can feel relaxed and know that their entire organization has your back and will go to battle for you when necessary.
D&S were wonderful, ALL very approachable, and true friends.

Reply from Disability Insurance Attorneys Dell & Schaefer
Dell and Schaefer helped me where I…
Dell and Schaefer helped me where I could not against my insurance company who failed to pay me. Dell and Schaefer was able to help me get a settlement.

Reply from Disability Insurance Attorneys Dell & Schaefer
All of the employees at this legal firm…
All of the employees at this legal firm were personally involved with me, the client to get the best legal outcome even though ERISA is stacked against disababled patients who buy short term and long term disability from their employers. A special gratitude of thanks goes out to Rachel Alters and team and my heartfelt sincere prayers go out to the sick (medical or physical) victims of insurance financial and mental abuse.

Reply from Disability Insurance Attorneys Dell & Schaefer
Great disability firm
Great disability firm. They did a wonderful job for me in obtaining full benefits. I live out of state. No matter where you are in the country, they will be able to help you.

Reply from Disability Insurance Attorneys Dell & Schaefer
I could not have been more pleased with…
I could not have been more pleased with the firm Dell & Schaefer. I was denied my LTD after 11 years of receiving it. Within 6 months they got my LTD reinstated.

Reply from Disability Insurance Attorneys Dell & Schaefer
Knowledgeable, Professional, Ethical Law Firm handles LTD settlement
Due to vision and health issues testimonials are not typical of myself. Dell & Schaeffer however did such a sensational, and professional job we felt it absolutely necessary to share the experience.
Decided on Dell & Schaeffer after much research on several firms across the country. Residing in the Midwest did cause some reservations about choosing a firm around 1500 miles away. However shortly after choosing Dell & Schaeffer my concerns where quickly put to rest by how proficient the team is, and how they are always there with you. Don’t recall ever waiting for a response and always felt like we knew exactly what was going on every step of the way.
I got the pleasure of working with Mr. Stephen Jessup Esquire, along with Sonia R. Nogueira, and team on my case. After contemplating my situation Steve was contacted to let him know it would be about three months before moving forward. I mention this because no pressure was ever felt to pursue or take a settlement and the firm awaited me to contact them again. No annoying emails, calls, letters, or any type of pressure to hire them. When questions arose the team was right there for me through the entire process and only a phone call or email away. Never had to wait for a response before or after retention. Mr. Jessup at one point during my case was out of country and still offered guidance when needed, almost immediately after emailing. Sonia also went above and beyond and took my call around six P.M. on a Friday to help me with some document questions. Simply an incredible level of service that seems rare anymore. I always felt truly comfortable!
Mr Jessup and everyone with the firm seemed to have a very good rapport with the insurance company as well. Within about two weeks after retention we had the first offer. Within less than four weeks we had reached a settlement agreement, and funds where in my account about two hassle free weeks later. This all occurred with the insurance rep taking two periods of time off during negotiations. My settlement expectations where far surpassed. During the original consultation Mr. Jessup mentioned a figure that was lower than the actual final settlement. There where no false promises or over inflated estimates as sometimes found elsewhere. Just an upfront honest answer of what could be to come. During the process I still received my monthly benefit and never once had to deal with the insurance company directly. This in itself took so much stress out of my life. After three years I no longer had to continually jump through hoops when the insurance company requested something or worry that I might undeservedly loose benefits.
The above is just a small part of the experience on how I felt the professional and courteous team was always willing to go the extra mile. If you or someone you might be concerned about are in need of guidance my opinion a better choice could not be made than contacting the team at Dell & Schaeffer about options.
Because of the work done by those at Dell & Schaeffer I now have the funds to live while attempting medical procedures that insurance will not cover. Hopefully because of this someday I can return to a career as I’m still almost twenty years from retirement age.
Thank you all at the firm again for returning some normalcy to my life and treating me like a person not a case!

Reply from Disability Insurance Attorneys Dell & Schaefer
Thank you Dell & Schaefer
I referred a case to Dell and Schaefer. It was a complex case, because the disability claim had to be back dated. Rachel Alters and her team were amazing. They diligently worked to secure the claim and they were successful.

Reply from Disability Insurance Attorneys Dell & Schaefer
"If you want peace of mind and the…
"If you want peace of mind and the assurance that an Attorney has your back look no further than to Dell & Schaefer. Greg Dell and his team could not have done more in calming my fears to the constant onslaught of forms and questions I received by the insurance company before I employed the services of such a great firm. Greg himself has literally called me late at night to answer questions and take care of me. I cannot thank Dell & Schaefer enough for how they have cared for me. You will never feel alone with this firm. They make you feel that you are number one".

Reply from Disability Insurance Attorneys Dell & Schaefer
Greg Dell was exemplary
My experience with Greg Dell was exemplary. I had a disability claim that the insurance company did not wish to pay. Greg was excellent in his handling of my claim as well as dealing with my emotions and concerns. His advice was always spot on and the firm was responsive and supportive. I recommend them highly. I actually received several independent recommendations from differing areas of the country, and the Dell name kept coming up. I have no regrets at all about my choice of representation for my disability claim.

Reply from Disability Insurance Attorneys Dell & Schaefer
Don’t hesitate to call
Don’t hesitate to call. The system you been counting on is rigged against you. I am so fortunate to have Dell/Schaeffer represent my claim. Been with them for five years now.
Excellent, respectful, and professional. Securing my disability payments is life saving for me. Allows me to live with dignity and some financial security despite my illness. Don’t go it alone well worth the fee and reasonable.

Reply from Disability Insurance Attorneys Dell & Schaefer
If you want results, call them!
Great to work with, Exceeded my expectations. Achieved our desired outcome

Reply from Disability Insurance Attorneys Dell & Schaefer
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







