Dickinsons beds Reviews 147

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Total scam artists! We spent a lot of money on a new bed and it arrived after 8 weeks with multiple rips, a damaged frame and missing parts. Initially got an instant reply but once I sent picture... See more

Rated 1 out of 5 stars

Wish I had seen these reviews before ordering. Took taken payment for my order over 2 weeks ago and I've since received zero contact even after emailing on several occasions! Trying to get my money ba... See more

Rated 5 out of 5 stars

Fabulous bed, looks beautiful and is so comfortable. Delivery was on time and delivery guy phoned prior to delivery. Bed was very easy to assemble and took less than an hour. Make sure you can fit it... See more

Rated 5 out of 5 stars

We decided to buy two more beds after buying the Dickson’s Ambassador Windermere Crushed Velvet Bed Frame. We are very pleased with the purchase. The beds are very comfortable. Mattress is key here... See more

Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Furniture Store

Written by the company

Since 2005 we’ve been manufacturing elegant designed divan beds and mattresses. For the Public & commercial sectors. We are a family business who have been working together all our lives to bring amazing products to the bedding sector.


Contact info

3.2

Average

TrustScore 3 out of 5

147 reviews

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Rated 5 out of 5 stars

Overall excellent experience

Excellent from start to finish. Many options to choose from and faster than expected. Timed perfectly with our new home. And a slight issue with the order was ironed out very quickly and customer service was excellent. Delivery driver was great too! Overall excellent experience.

Thanks!

March 17, 2021
Rated 5 out of 5 stars

We decided to buy two more beds after…

We decided to buy two more beds after buying the Dickson’s Ambassador Windermere Crushed Velvet Bed Frame. We are very pleased with the purchase. The beds are very comfortable. Mattress is key here. Absolutely love the 1000 pocket sprung memory foam mattress!!!

March 16, 2021
Rated 5 out of 5 stars

Fabulous bed

Fabulous bed, looks beautiful and is so comfortable. Delivery was on time and delivery guy phoned prior to delivery. Bed was very easy to assemble and took less than an hour. Make sure you can fit it up your stairs when ordering as headboard comes in different sizes and the headboard piece is heavy so will need two people to take it upstairs.

March 13, 2021
Rated 5 out of 5 stars

Ordered an unique designs of two bed…

Ordered an unique designs of two bed for my home. Here you could find out huge collections of bed with exclusive and different catalogues. I get my beds at the next day, with great quality and price is so reasonable as expected. Such a useful service. Thanks.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful Bed

Reviews About
@Dickinsons beds
Dickinsons bedsReviews 56  •  Excellent

4.6

In the Bed shop category

dickinsonsbeds.co.uk

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Lisa Cheatley

2 reviews

2 days ago

Brilliant Company

After looking at various bed companies and their reviews I decided to purchase a king size bed with a gas ottoman lift. After making this purchase I received a confirmation email and an update of the time schedule and delivery which stated 7 days. Indeed they were spot in with a delivery window of when they would arrive. Due to my poor measuring they was unable to get the headboard up my stairs due the the large height that I ordered. MY MISTAKE. They tried different ways of trying to get it up but unfortunately it just wasn't gonna go up. They said that they would be happy to make me a shorter one with an extra fee which I was fine with as it was my own fault. They set my bed up without the headboard and explained that they would get the new headboard to us within the week. They kept me updated and arrived 6 days later with the new headboard. They fitted the headboard to my bed and it looks amazing.
The ultimate selling point is not just having a good quality bed with a luxurious look but the customer service was exceptional. If I could give more than 5 stars I would give 10/10. I will definitely be telling my friends about you. Will def order from you again. Thanks for a great service and a beautiful bed!😁

March 2, 2021
Rated 5 out of 5 stars

Brilliant Company

After looking at various bed companies and their reviews I decided to purchase a king size bed with a gas ottoman lift. After making this purchase I received a confirmation email and an update of the time schedule and delivery which stated 7 days. Indeed they were spot in with a delivery window of when they would arrive. Due to my poor measuring they was unable to get the headboard up my stairs due the the large height that I ordered. MY MISTAKE. They tried different ways of trying to get it up but unfortunately it just wasn't gonna go up. They said that they would be happy to make me a shorter one with an extra fee which I was fine with as it was my own fault. They set my bed up without the headboard and explained that they would get the new headboard to us within the week. They kept me updated and arrived 6 days later with the new headboard. They fitted the headboard to my bed and it looks amazing.
The ultimate selling point is not just having a good quality bed with a luxurious look but the customer service was exceptional. If I could give more than 5 stars I would give 10/10. I will definitely be telling my friends about you. Will def order from you again. Thanks for a great service and a beautiful bed!😁

February 28, 2021
Unprompted review
Rated 4 out of 5 stars

Ordered swatches so we can decide on a…

Ordered swatches so we can decide on a colour for bed. Samples did not arrive so I messaged the customer Service team and received an immediate response. I received an apology and was advised that they would be resent next day. I have now received the swatches and look forward to ordering a bed.

February 18, 2021
Rated 5 out of 5 stars

Highly recommend this company!

We ordered the ambassador windermere crushed velvet bed.
I would highly recommend this company! Customer service was really helpful when ordering. Delivery was really quick and drivers were lovely and helpful! Love the bed is sturdy and the material is amazing. Brilliant and professional service. Definitely will use this company again for my daughters bed.

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Bought 2 ottoman beds here for…

Bought 2 ottoman beds here for furnishing a new house. Fantastic value, great quality well made beds, and super quick delivery.
They even came back and swapped one of the beds before we’d unpacked it, as we felt it was the wrong colour (our fault, not there’s!) and they organised this without question or fuss. Superb customer service.
We finally moved into our new house and built the beds and found one of the lifting straps missing, no big deal really but another quick email to Dickinsons, and one was immediately sent which arrived a couple of days later in the post.
So pleased with the whole experience, would definitely deal with them again in the future.

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Brought a upholstered Bunk bed it…

Brought a upholstered Bunk bed it arrived less than a week! Great service. The bed is beautifully made and the easiest piece of furniture I’ve ever put together, the kids loved it as much as us.
Thank you very much!

February 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Slight delay in delivery but once I rang it was all sorted out, been is good quality and the two lads who put it together were great and followed covid recommendations

February 14, 2021
Rated 5 out of 5 stars

Had never even heard of Dickinson’s…

Had never even heard of Dickinson’s before. However, picked want we wanted a wow what
a wonderful service we received. Kept informed
at every stage. Bed arrived on a SUNDAY!

Delivery was free and the delivery guys were
fantastic. Bed is beautiful and is superb quality.

Would recommend Dickinsons 100%😊

February 12, 2021
Dickinsons beds logo

Reply from Dickinsons beds

Hey Nichola, i just want to say a massive thank you for leaving us a review as we have had a hard week this week and it shows that our teams hard work is paying off.

Have a great 2021 and we wish you all the best.

Tom
Director
Dickinsons Beds

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