Diesel Claim UK Reviews 

3,018
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 997 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate how remarkably easy it is to submit a claim online, noting that staff members are exceptionally friendly, knowledgeable, and helpful throughout the entire process. People frequently highlight the quick service and clear, professional explanations provided by representatives who make everything simple to understand. Some reviewers were not happy with communication issues, mentioning frustratingly long waiting times and a complete lack of updates regarding their pending claims. A few other people also felt that certain important details, such as potential cost liabilities or strict eligibility rules, were not fully explained upfront.

What people talk about most

User experience

Customers expressed great satisfaction regarding the user experience, highlighting that the application and... See more

Staff

Customers consistently note positive experiences with staff, frequently praising helpful, friendly, and... See more

Claim

Clients share ambiguous opinions on claim experiences, with many reviewers praising the straightforward... See more

Customer service

Users describe positive interactions with customer service, often praising staff members for being... See more

Service

Reviewers express great satisfaction regarding the service, highlighting professional, helpful, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rang to give me updates to my Diesel claim. Everything was explained professionally in plain language I could understand. Next steps were also advised.

Company replied

Rated 5 out of 5 stars

It couldn’t be any easier to submit a potential claim,within minutes of submitting my claim they notified me that they had been accepted.It can’t be any easier than this.

Company replied

Rated 5 out of 5 stars

Excellent! Recognised my car reg number straight away followed by 5 or 6 simple questions. Followed up with confirmation text and email within minutes!

Company replied

Rated 5 out of 5 stars

if i had not been notified i would not have made a claim only by diesel-claim uk informing me that i might be due a claim which i thank the firm very much

Company replied


Company details

  1. Small Claims Assistance Service

Written by the company

Our experienced team at Diesel Claim UK are ready to assist you in checking your vehicle and finding you a solicitor who can help with your claim. All on a no-win no-fee basis. A large number of diesel vehicles in the UK breached emission standards and you could claim £1,000's for each vehicle you owned or leased. We are proud to have helped tens of thousands of people progress their claims.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,018)

935 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy to use.

Quick and easy to use.

March 23, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Bailey,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Dutton,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Quick and easy to see if a valid claim…

Quick and easy to see if a valid claim can be claimed

March 19, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Rudge,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Maskrey,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 4 out of 5 stars

Speed of response

Speed of response

March 17, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Mayengehama,

Thank you for your kind words. Is there anything else we could have done to assist you?

If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Antwi,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Simple and straightforward

Simple and straightforward

March 19, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Pichowski,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very quick and easy

March 19, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Young,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Excellent service by a very…

Excellent service by a very professional person who did all the work for me.

March 16, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Prior,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Easy to fill in and everything was self…

Easy to fill in and everything was self explanitry on web site on how to claim

March 16, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Bentley,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Pickett,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 3 out of 5 stars

Good

Very good indeed

March 18, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Ashton,

Thank you for your kind words. Is there anything else we could have done to assist you?

If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Great service

Great service

March 16, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Leach,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very helpful and easy to work with

Very helpful and easy to work with. I got an anser within minutes if I could claim or not.

March 17, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Rylands,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 1 out of 5 stars

I never received a response or…

I never received a response or conclusion from them.

January 23, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mrs. Tomkins,

Thank you for getting in touch.

You registered your claim with us on January 23rd 2026, and while we completely understand your eagerness for an update, please note that legal processes of this nature can take several months, sometimes years, to progress. We’re always happy to provide updates when requested, so please don’t hesitate to reach out at any time.

We’re pleased to confirm that your claim has been accepted and referred to our legal partner, who will be in touch with you directly. Please check your spam or junk folder, as their confirmation email may have landed there by mistake.

If you don’t see any correspondence, our team will be more than happy to assist, simply visit our Help Page or call us on 0800 016 3944 (Monday to Friday, 9am–5pm).

Warm regards,

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Very efficient service

Very efficient service
Easy to action
Thanking you for your assistance

March 16, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Christofi,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

The service was excellent and very…

The service was excellent and very helpful

March 16, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Stangoe,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. McHugh,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

Rated 4 out of 5 stars

Good

Helpful and polite

March 13, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Mr. Badley,

Thank you for your kind words. Is there anything else we could have done to assist you?

If you have any enquiries, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to help.

Customer Care Team
Diesel Claim UK

Rated 5 out of 5 stars

Easy and straightforward website

Easy and straightforward website, immediate acknowledgment and progression

March 11, 2026
Diesel Claim UK logo

Reply from Diesel Claim UK

Dear Miss. White,

Thank you for your kind words.

If there is anything else we can assist with, please don't hesitate to contact us via our help page: https://diesel-claim.uk/help/ or call us on 0800 016 3944. Our phone lines are open 9am–5pm, Monday to Friday, and we will be more than happy to assist you.

Customer Care Team
Diesel Claim UK

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look