Diesel Ops Reviews 724

took my $ and never shipped my item.
3 months later I have emailed them 4x
called and left a vm 4x
ZERO REPLY
SCAMMERS!!!

I would give Diesel Ops zero stars if it were available. Please read the entire review because it contains valuable info. I spent hours online looking for a diesel supply house that had my turbo in stock. There website said in stock ships in 24 hours. After 8 days I tried calling 15 times. No one answers the phone. I sent 3 emails and 5 minutes before they closed for the day I got 2 emails back from different people. One said it was delivered which it wasn't, the other said it would ship from the manufacturer in about 10 days. Keep in mind, their website says "In Stock" ships in 24 hours. Finally the next day someone called me and told me the other two guys were new and didn't know what they were doing but she said she had one and could ship it out that day. 9 days after I placed the order. Meanwhile I had been searching again to find one and the manufacturer had them on sale for $150.00 less than Diesel Ops. I told her I would take hers if she matched the manufacturers price. I asked this because Diesel Ops has a "Price match guarantee" right on their website. She said the couldn't match the price because it was too cheap. Isn't that why someone would exercise a price match guarantee? I canceled my order telling her I believe their website is misleading and a fraud and their business practices are unethical and they didn't deserve my business. When I told her I was going to get online and give them a bad review she told me to "Go for it" I own my own business here in Minnesota and would never treat a customer like this. I asked to speak to the owner and she said "He wouldn't talk to me if all I was going to do was complain. I would never use these guys again and I certainly would not believe a thing on their website. Joe Toupal / New Brighton Minnesota

Ordered a tuner for my farm truck and installed it and my truck ran worse than before it was installed. Sent an email for a return label and got a return email that said they don't except returns on parts that had been installed. I'm out $500+ for a tuner that does not work... Will never order from them again. Be careful about ordering from them.

Magnaflow 17133 Single 4" Off-Road Pro Turbo-Back Stainless Steel Exhaust System for Ford Powerstroke 6.0L 2003-2007 EC/CC LB/SB
(In Stock - Ships within 24 Hours) MF17133 1 $453.22

Subtotal $453.22
Shipping & Handling $0.00
Discount (Magnaflow 15% OFF, Team Ops Free Shipping!) -$67.98
Grand Total $385.24
This is what I purchased, but what I got was a system they put together
from left over parts in a cat back box and install instructions for a 1983 firebird, and with a bent upper down pipe that made the system only useable as a cat back system. Called and emailed and got nowhere with them. Paid
for a turbo back and got screwed with a cat back. Be very careful doing
business with this company. Not honorable!
Bob

Ordered Edge pod with CTS & CTS2 adapters. Box was missing the adapters! Sent message with no reply. Tried calling multiple times staying on hold FOREVER. Never did get reply or an answer.

very good customer service and great product with the best prices

I ordered a Bak Hard Rolling Tonne Cover from Diesel Ops.
Diesel Ops was very helpful through the whole purchase.
When i received the cover it did not fit as desired, Diesel Ops was very friendly and quick in helping resolve the problem.

Directions was clear, parts fit good. truck is running sweet

They lost my package after I sent it to them for a refund because they sent me a defective tuner. So now I don't have no tuner, no refunds. they really don't care about customer service.

Diesel Ops are right on time with shipment and no hidden cost. Didn't have to call them , everything shown was shipped with a couple of cool stickers for the back window.

Lightning quick shipping, great prices, will be back to shop for more parts that is for sure.

Best prices online...Great customer service and very knowledgeable staff

Diesel Ops customer service is TOP NOTCH. I would highly recommend purchasing from them to anyone. I had an issue with my original order and not only did they make it right, but they did it the first time without hesitation. Thank you Diesel Ops for being such a wonderful company to do business with and for offering outstanding world class customer service and product knowledge. Two thumbs up!

Products all arrived on time and fit flawlessly, definantly will purchase from this

I want thank all the guys at Diesel Ops for their vast knowledge base and very courteous and professional attitude. Job well done!

I will be making future purchases from them!

Todd

Part wasn't exactly right, I had to make it work.

good service quick shipping but exhaust pipe dose not fit my model even though they said it would before I order it and still claim it does. I had to modify it to run the truck and now will be making custom one right. The wheel base measurements on kit do not my truck and my truck is stock.

I've been ordering from Dieselops for over a year now and been happy every time! keep it up guys

Bought the DPF, EGR, TVD, FOR 09 dodge. Works great so far