In my opinion, Dietly is a failure, merely an aggregator designed for profit. In case of any issues, they provide no assistance and simply refer to the terms and conditions - I advise avoiding it!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stumbled across this website & so glad I did. Huge range of products & impressed as easy to navigate website as headings such as Paleo etc. Had some lovely peanut butter & orange protein balls, lovely... See more
Company replied
Long delivery despite quoting on their site “p.s. our shipping is quite fast.” I beg to differ! They use Royal Mail and yet orders placed with different retailer same day as theirs arrived way quicker... See more
Company replied
Amazing packaging! Every single glass-bottle stuff are well packaged with bubble wrapping. There is also a card with greeting! A wonderful sugar free low carb keto parcel with love!!! Definitely come... See more
Company replied
Company details
- Health Food Store
- Fitness and Nutrition Service
- Grocery Store
- Natural Foods Store
- Nutritionist
- Vitamin and Supplements Store
Written by the company
dietly is an online grocery that focuses on personalised nutrition. Our mission is to help people who have unique dietary needs to find the right products and get personalised advice. At dietly, you can use more than 50+ filters to find the right products for yourself or get a free consultation from one of our registered nutritionists to get further advice.
Contact info
Block A 2nd Floor, 284 Chase Road, N146HF, London, United Kingdom
- hello@dietly.co
- dietly.co
3.0
Average
143 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing
I’m very happy with the result of my order. It arrived quickly and the products tasted amazing surprisingly since they’re healthy! I’m highly excited to become a devoted customer of dietly!!!
August 19, 2021
Quick delivery and well packaged
August 19, 2021
So happy I found this site
I seem to waste a lot of fresh fruit I just don't bother with it ,but I like freeze dried on cereal, I found this site and I'm so happy with what I have so far ,I will be ordering again to keep my jars topped up
August 19, 2021
Reply from dietly
Hey Diane! We are so happy to have found you 💚 thank you for your lovely review and we are always here to help you get what your looking for. Have a wonderful day
Easy to order
Easy to order, quick delivery in a well packed box. Excellent, will use again.
August 18, 2021
Reply from dietly
Hello! Thank you for your review, we are so delighted to hear that you are happy with our products we will bring the best products and service for our beloved customers 💚
Reply from dietly
Hey Deborah, thank you for your lovely review. We are always want the best for our customers. Have a great week 💚
Vegan Protein Box Review
Fantastic products, speedy shipping & eco-friendly packaging.
August 17, 2021
Reply from dietly
Hey Olga, we are really happy to hear that you’ve enjoyed your products!
Happy customer
Dietly team was very kind and responsive to give me a gift inside my purchase, as well as offer me a full refund due to delivery issues out of their responsibility. My goodies came in a cute packaging and I will defo shop again!
August 16, 2021
Reply from dietly
Hey Gizem, thank you for the review. We always like to treat our lovely customers and we strive to have the best products and service at all times. Enjoy your week 💚
Reply from dietly
Thank you! We are always at your service
Fast service and freebies
August 6, 2021
Highly recommended
A great selection of products. Well packaged and a speedy delivery. Really happy customer.
August 3, 2021
Reply from dietly
Hey! Thank you for your review we are delighted to hear that you are happy
Great products and service
I’ve recently started eating more gut friendly foods and this is how I found dietly. I bought some products from the gut friendly section and loved all of them. It was very convenient to use as I could find majority of what I wanted. Very fast delivery and thanks for the gifts :)
July 26, 2021
Reply from dietly
Hello Ghalia, thank you for your review. We always strive to give you only the best of products and the best of service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.