Great experience with a certificate reissue problem I had. I used live chat and spoke with Vita who was knowledgeable, quick and helpful and resolved my issue pretty much immediately. Great work.
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Company details
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DigiCert's TLS/SSL Certificate solutions brings cutting-edge features that protect websites against known and future threats with a comprehensive advanced solution to secure unlimited servers with the strongest encryption and highest authentication available. DigiCert Inc. is a US-based technology company focused on digital security and headquartered in Lehi, Utah with international offices in Australia, Ireland, Japan, South Africa, Switzerland and United Kingdom.
Contact info
2801 N Thanksgiving Way #500, 84043, Lehi, United States
- +1 800-896-7973
- support@digicert.com
- digicert.com
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Great experience
We get all our certificates from Digicert as well as VMC through our IP partner(Abion.com, awesome) and everything works perfectly. Did our yearly verification for VMC and spoke to Rashid Asvat who was knowledgeable, thorough, and helpful. He explained the process and how it works to prevent exploitation by AI and we had a nice chat about security. Genuinely brightened my day with his spectacular demeanor. Had a similar experience the first time I did the verification process as well.
DigiCert's Naasief was incredibly helpful
I had an online chat with Naasief who guided me through the approval process for our certificate purchase. This was done very quickly and efficiently, providing a far better service than the previous certificate provider we'd used. We'll happily recommend DigiCert to anyone who's looking to apply BIMI to their emails.
Satisfied with Digicert support
Fast, straight forward, got solution !
Excellent support
was extremely happy with the support i was offered, I was in bit of pickle with SSL certificates and in no time at all i was all sorted...many thanks Norberta
Excellent experience with Validation of Certificate
I want to thank Tania for the early morning help. Tania helped us to complete validation process for our new certificate and made the validation process seamless. She was so professional and kind. Thank you so much for your assistance on phone call.
Theodatte from digicert was awesome
Theodatte from digicert was awesome, patient and helpful....5 stars!!!!
Support was able to resolve my issue…
Support was able to resolve my issue quickly.
Technical Issue sorted out
Had a good and fast technical resolution to a certificate validation issue.
Kaythlynne Dennis and Digicert rocked
Kaythlynne Dennis with Digicert did an excellent job and was prompt and easy to work with. I appreciated her help and made Digicert a great vendor I trust
Issue fixed in short amount of time
digicert-Cert validation
Mitch Keyster was able to resolve my issue quickly and to my satisfaction
SSL EV validation
SSL EV validation
Had an online support chat with Dani D who was extremely helpful. She managed to resolve our validation issue by doing more research to validate our details. Thanks Dani D.
Exceptional Experience working with DigiCert Inc.
Before working with DigiCert Inc., I was struggling to obtain my software certificate quickly and efficiently. The process seemed complicated, and I was unsure how to proceed.
Then I had the pleasure of working with Rashid Asvat — and the entire experience completely changed. From the very beginning, he provided outstanding support, guiding me step by step with great professionalism and clarity. What impressed me most was his dedication: he went above and beyond, even offering help on a personal level to make sure everything was completed smoothly.
Thanks to Rashid, I was able to get my software certificate much faster than expected, without any stress or confusion. The whole process became simple, efficient, and highly professional.
After this experience, I can confidently say that DigiCert delivers excellent service — but it was Rashid who truly made the difference.
Thank you again, Rashid, for your exceptional support and commitment. I really appreciate it!
Highly recommended — 5 stars!
Very Professional Service
Very Professional Service
The attention that I receive from Palesa was very good. She was kind and solved the issue of a certificate's renewal.
Wonderful job
Great customer service experience
Great customer service experience. Mina was very helpful, professional, and resolved my issue quickly. Everything was handled smoothly and efficiently. Highly appreciated!”
Conversation with Digicert support Team
every time i start a chat looking for help and coordination the team is very helpful and prompt & positive reply, my last conversations with Simon, Leona, Palesa is very helpful and the query or clarification is immediately resolved
Valerie was awesome when assisting me…
Valerie was awesome when assisting me with org verification.
Very helpful in getting my business validated
Very helpful in getting my business verified. Given the nature of how our company is registered with different legal and operating names, it was confusing to get through the verification process. The support staff, specifically Kaythlynne Dennis, was amazing at walking us through the process.
Valerie from Valication Chat Support
I recently had the opportunity to speak with Valerie from DigiCert’s validation chat support, and I wanted to take a moment to express my sincere appreciation for the exceptional assistance she provided. Valerie was incredibly patient, professional, and resourceful throughout our interaction.
She took the time to clearly explain the entire validation process, carefully identifying which steps were missing on my end and guiding me through each one in a thorough, step-by-step manner. What stood out most was her willingness to remain on the chat while I navigated through my emails and gathered the necessary information; something I truly appreciated, as it made the experience far less stressful.
Valerie’s dedication to ensuring I fully understood the process and her commitment to helping me resolve my issue did not go unnoticed. Her level of support reflects very positively on your team.
Thank you very much, Valerie, for your outstanding service. Please keep up the excellent work!
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