DigiClear Hearing Reviews 

67
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Took my 98 year old mother to Digiclear Bishop's Stortford to fix a broken hearing aid and have a much delayed routine check. Jas was brilliant - attentive and thorough, explaining everything clearly... See more

Company replied

Rated 5 out of 5 stars

I have used Digiclear for a number of years now and the service has always been first class. When you purchase a hearing device from this business they really take the time and trouble to fully unders... See more

Rated 5 out of 5 stars

I was met by Jazz & made to feel very relaxed & fully understood the hearing process. After the test Jazz explained the outcomes clearly & went through my options of hearing aids thoroughly. I felt co... See more

Company replied

Rated 5 out of 5 stars

I've never met a more professional team in any business. The receptionist has an amazing friendly, professional manner. The Optometrist ( I hope I have his title correct) was so charming and explained... See more

Company replied

Company details

  1. Hearing Aid Store
  2. Audiologist
  3. Hearing Aid Repair Service

Information provided by various external sources

DigiClear are your local hearing care specialists. With over 40 years of experience, we’ve helped thousands of people discover better hearing. We pride ourselves on treating each client as family and focus on providing the care and advice that is best for you. Our services include earwax removal, tinnitus treatment, hearing aid fitting & ongoing management, as well as a variety of other hearing loss treatments. Whether you need a regular check-up or you’re just worried about your hearing, we’re here to help.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67 reviews

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4.8

All reviews

(67)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Friendly, efficient and careful. Good explanation of everything and resulted in transformed hearing. Thank you

December 8, 2023
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear James, Thank you for taking the time to write such a glowing review! We really appreciate it.

Rated 5 out of 5 stars

Great Service

Excellent service & painless. I had a badly blocked ear, rang on Monday & was seen Tuesday lunchtime & could hear again instantly. Marvellous.

November 28, 2023
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Mrs Stiles, Thank you so much for the lovely review! We really appreciate your positive feedback.

Rated 5 out of 5 stars

As always the norm very efficient…5plus stars

As always the norm very efficient service friendly staff have been with them from day one almost 15 years well done to all staff

December 6, 2023
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear David, Many thanks for taking the time to write such a glowing review. We are glad you have been happy with our service over the years!

Rated 5 out of 5 stars

Happy to be hearing!

Warm, friendly welcome - seen on time and everything explained clearly. Painless procedure and out in minutes.

November 30, 2023
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Thank you for so much for taking the time to write such a glowing review! We are delighted you were happy with our service!

Rated 5 out of 5 stars

Efficient service

A positive routine hearing test appointment in a friendly environment.
Good explanation of what was involved and then discussed results and options available

November 9, 2023
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Many thanks for taking the time to write such a glowing review! We are delighted you were happy with our service.

Rated 5 out of 5 stars

I had blocked ears for a few months

I had blocked ears for a few months, I had an appointment with Digiclear they were very professional and gave their expert opinion. I had the Microsuction which cleared my ears immediately and my hearing returned again. It has made such a difference to me I’m very grateful and would recommend Digiclear to everyone

November 9, 2023
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Christine, Many thanks for writing such a lovely review. We are glad we were able to help.

Rated 5 out of 5 stars

Excellent Service

I was unable to get earliest hearing test and pressure test done around Bishops Stortford, I was able get an earlier appointment with DigiClear Bishops Stortford.
A very helpful appointment identifying a specific issue(s). Jas has been very prompt and professional who explained the issues I am facing and advise me.
I have been more than pleased with the service I have received at Digiclear . Excellent service, I am more than happy with the attention and tremendous support given by Jas.
I will certainly carry out my follow up with DigiClear Bishops Stortford.

November 8, 2023
Unprompted review
DigiClear Hearing logo

Reply from DigiClear Hearing

Dear Kumar, Many thanks for taking the time to write such a glowing review. We really do appreciate your feedback and are glad you were happy with our service.

Rated 5 out of 5 stars

Great service

I went into Digiclear deaf and came out hearing. Danielle spent almost an hour to ensure my ears were absolutely clear of wax and clean. I then had a very comprehensive hearing test and was fitted with trial hearing aids , I will definitely be buying them when my test is complete. Throughout the procedures Danielle was professional, kind and understanding. I highly recommend this business.

July 4, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been more than pleased with the service I have received at Digiclear. I have had to pop back on several occasions recently to get my hearing aids adjusted. Oliver has been very patient and has told me to come back as often as necessary. Am pleased to say all working well now. Thanks to Oliver

May 19, 2022
Unprompted review
Rated 5 out of 5 stars

Best service you could get

Went to Brentwood branch as I was unable to get a doctors appointment, I initially spoke to ? Lauren on reception who was extremely helpful, was quoted a price which I thought was expensive however I turned up and was seen by Robin who was very helpful and took time to explain everything.
I cannot praise the advice and service I received highly enough.
When it came to the time to pay I was only charged a fraction of the price I expected to pay I questioned this and was told that I was only charged for the service I received.
I would certainly recommend this practice and the staff to everyone.

Derek

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Debbie is an angel!

I was incredibly nervous about getting my hearing checked as that sort of thing normally scares me! Debbie made me feel incredibly comfortable and explained the whole process from start to finish! Thank you Debbie!

January 27, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

I attended County Hearing in Brentwood and found the whole experience to be excellent. I felt confident in the knowledge of the practitioner, she was patient, calm and explained everything. She made a stressful situation much easier.

November 13, 2021
Unprompted review
Rated 1 out of 5 stars

Bishops Stortford… disgraceful service

My son was turned away from the Bishops Stortford clinic. He cannot wear a mask due to his illness. He carries an NHS exemption card. Both staff members were not wearing masks. Disgraceful service, rude unapologetic staff. Seems no other illness counts these days unless it’s COVID. Shameful.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

I went to the Brentwood clinic with…

I went to the Brentwood clinic with terrible pain in my ear and head from accumulated earwax. I was fitted in same day and had brilliant care from David and the team. They continued working on my ears beyond the allotted time and I left with no pain at all. Very professional and helpful.

September 26, 2021
Unprompted review
Rated 5 out of 5 stars

Earwax Removal

I attended the above at Ongar Road to have my Earwax removed and found the experience to be very good, I felt that the company was very professional from start to completion of my treatment and would strongly recommend to others.

July 3, 2021
Unprompted review
Rated 5 out of 5 stars

Simply the best!

I have used Digiclear for a number of years now and the service has always been first class. When you purchase a hearing device from this business they really take the time and trouble to fully understand your needs and recommend the right aid for your hearing loss. Better still when things go wrong and your aid requires repair the team really go above and beyond to ensure it is returned to you as quickly as possible. I honestly wouldn’t go anywhere else and highly recommend.

May 14, 2021
Unprompted review

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