Turnaround for service delivery less that 24 hours and that is the best experience I could have had with an online purchase. The instructions on what to do was very clear.
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I saw Adobe Photoshop 2026 advertised for Mac and Windows. Because I have a Mac I went ahead and purchased. I then received confirmation of my purchase and proceded to download the installer. Aft... See more
Company replied
Fast and easy to use website. I had a problem downloading the program I ordered, however my email was answered withing hours, problem resolved immediately - turned out to be an error I made. Thank you... See more
Company replied
I was initially skeptical about purchasing a digital license online. However, my experience with Digisoft-ZA quickly changed that. From the first interaction, Thomas was friendly, professiona... See more
Company replied
Company details
Written by the company
Digisoft ZA is a South African software and digital solutions provider specialising in the supply of high-quality software products and licences to businesses and individual customers. Through its online platform, Digisoft ZA offers a curated range of leading software solutions, including productivity, server, and development tools, with fast digital delivery to customers via email within two business hours. The company positions itself as a dependable supplier of essential software products at competitive prices, with a strong focus on customer service, clear return policies, and support for its clients throughout the purchase process. Digisoft ZA’s online marketplace is designed for ease of use, allowing customers worldwide to find and acquire the software they need quickly and with confidence. Founded as a private South African business, Digisoft ZA has built a reputation for reliable digital delivery and responsive customer care, with positive user reviews highlighting professionalism and quality service experiences.
Contact info
2 Market Street, 3300, Mooi River, South Africa
- +27871478872
- sales@digisoft-za.co.za
- digisoft-za.co.za
4.3
Excellent
45 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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They were faithful and made me a…
They were faithful and made me a priority. I am really enjoying both of my software tools.
April 3, 2026
Reply from Digisoft ZA
Thank you
Very efficient and professional
The whole process from speaking to a consultant, getting a quotation, buying the product and installing it onto my computer was done efficiently and professionally. I am very impressed with DigiSoft ZA service and would recommend them without a doubt!
March 27, 2026
Reply from Digisoft ZA
Thank you so much for your kind words and support!
We're thrilled to hear that your experience — from consultation to installation — was smooth and efficient. Providing professional and hassle-free service is exactly what we strive for, and your feedback truly means a lot to our team.
We appreciate your recommendation and look forward to assisting you again in the future!
Reply from Digisoft ZA
Thank you for your feedback!
We’re glad to hear the process was effortless and that you experienced quick, smooth service throughout. That’s exactly what we aim for.
We appreciate your support and look forward to helping you again!
All great!
Great price. Great service.... honestly thought it was too good to be true and just took a chance. Very pleasantly surprised!
March 26, 2026
Reply from Digisoft ZA
Thank you for the amazing feedback!
We love hearing that you took a chance on us and were pleasantly surprised. Delivering great value and service you can trust is exactly what we aim for.
We truly appreciate your support and look forward to helping you again!
Reply from Digisoft ZA
Thank you for your feedback!
We’re pleased to hear that our support team was able to assist you quickly. Providing fast and helpful support is something we take great pride in.
We appreciate your support and look forward to helping you again!
Reply from Digisoft ZA
Thank you for your kind feedback!
We’re delighted to hear you’re happy with your product and the service you received. That’s exactly what we strive for.
We appreciate your support and look forward to assisting you again!
Excellent service from Thomas in your…
Excellent service from Thomas in your Support Team
February 23, 2026
Reply from Digisoft ZA
Thank you for your wonderful feedback! We're delighted to hear that you received excellent service from Thomas in our Support Team. We'll be sure to pass along your kind words to him. We appreciate your support and look forward to assisting you again in the future.
All in order :-)
Quick electronic delivery of my purchase and no problems with the software.
February 26, 2026
Reply from Digisoft ZA
Thank you for your kind feedback!
We’re thrilled to hear you received excellent service from Thomas. We’ll be sure to pass along your compliments to him and the support team.
We appreciate your support and look forward to assisting you again!
Convenient and helpful interaction.
February 26, 2026
Reply from Digisoft ZA
Thank you for your feedback!
We’re glad to hear you found the interaction convenient and helpful. That’s exactly the experience we aim to provide.
We appreciate your support and look forward to assisting you again!
I was initially skeptical but Digisoft-ZA quickly changed that
I was initially skeptical about purchasing a digital license online. However, my experience with Digisoft-ZA quickly changed that.
From the first interaction, Thomas was friendly, professional, and very patient. Shortly after I completed the payment, he contacted me and scheduled a call to assist with setting up the license I had purchased. This happened within a few hours of the transaction, which was impressive.
The installation process went smoothly, and when I encountered a small issue afterwards, I reached out for assistance. The matter was resolved immediately and without any hassle.
The license was sold as a lifetime license, and when I asked if the support would also be ongoing given the product description, Thomas confirmed that it would be.
Overall, the service was excellent with prompt and reliable after-sales support. I would definitely recommend Digisoft-ZA.
February 25, 2026
Reply from Digisoft ZA
Thank you for taking the time to share such a detailed review!
We’re especially glad to hear that we were able to turn your initial skepticism into a positive experience. It’s great to know that Thomas provided friendly, professional, and patient support throughout — we’ll be sure to pass along your kind words to him.
We’re also pleased that the setup process was smooth and that any follow-up assistance was handled quickly and without hassle. Providing reliable service and ongoing support is very important to us.
We truly appreciate your recommendation and look forward to assisting you again in the future!
Reply from Digisoft ZA
Thank you for your feedback!
We’re glad to hear you received fast delivery and a great price on Office 2016. Providing value and efficiency is exactly what we aim for.
We appreciate your support and look forward to assisting you again!
Usage Issues and Battled with the install
Battled with the install - not a smooth as you suggested.
Product seems intermittent as it frequently won't open pdf documents directly from e-mails, etc.
February 26, 2026
Reply from Digisoft ZA
Thank you for your feedback, and we sincerely apologise for the frustration you experienced with the installation and the intermittent PDF issue.
We have checked our records and did not receive any prior queries or support requests regarding this matter. We are always here to assist, but we do need to be made aware of any issues in order to provide timely support.
That said, we take this seriously. A technician will be reaching out to you directly to resolve the installation concerns and address the problem with PDF documents not opening from emails. We will ensure this is properly investigated and fixed as quickly as possible.
Thank you for bringing this to our attention. We appreciate your patience and look forward to resolving this for you.
Reply from Digisoft ZA
Thank you for your feedback.
Good response time
Good response time and good pricing with no added services that cost more but are seldom used.
January 29, 2026
Reply from Digisoft ZA
Thank you for your feedback.
Great price
Great price, easy system. But license delivered after more than 1 business day, not the 2 business hours provisioning time advertised, otherwise awesome, thanks
February 2, 2026
Reply from Digisoft ZA
Thanks for your feedback, and we really appreciate the kind words about the pricing and system.
Unfortunately, at the time of your order, Microsoft’s licensing portal was experiencing an unexpected outage, which prevented us from generating and delivering license keys within the advertised timeframe. As soon as Microsoft restored access, your license was issued immediately.
We’re sorry for the delay and appreciate your patience. Thanks again for your support.
Fast and easy to use website
Fast and easy to use website. I had a problem downloading the program I ordered, however my email was answered withing hours, problem resolved immediately - turned out to be an error I made. Thank you Digisoft ZA
January 25, 2026
Reply from Digisoft ZA
Thank you for taking the time to share your experience. We’re glad to hear you found the website fast and easy to use.
We’re also happy we could assist quickly and resolve the download issue. These things can happen, and we appreciate you reaching out so we could sort it out right away.
Thanks again for your support and for choosing Digisoft ZA.
Reply from Digisoft ZA
Thank you for your feedback! We’re glad you were happy with our prompt service and really appreciate your support.
Adobe Acrobat DC Pro software nor working
We bought Adobe Acrobat DC Pro software on 10 December 2025. The software cannot open more than 1 file at a time. The merger function is therefor not working. Log it by a telephone call and still waiting for Shane to revert on how to rectify. In the meantime the software stopped working at all.
January 12, 2026
Reply from Digisoft ZA
Thank you for bringing this to our attention, and we sincerely apologise for the frustration this has caused.
We’re sorry to hear about the difficulties you experienced with Adobe Acrobat DC Pro, including the file limitation and the subsequent software failure. This is certainly not the experience we aim to provide. We also apologise for the delay in follow-up after your telephone call.
Shane has been made aware of the matter and will be reaching out directly to assist with troubleshooting and rectifying the issue as soon as possible. Our priority is to ensure the software functions as expected or to provide an appropriate resolution.
Thank you for your patience, and we appreciate the opportunity to resolve this for you.
###Update###
We have reached out twice and you are not responding.
Easy to navigate and seemles.
January 6, 2026
Reply from Digisoft ZA
Thank you for the feedback. We’re pleased to hear you found the experience easy to navigate and seamless. We appreciate you taking the time to share your experience.
Good service
The technical people immediately fixed my problem. I would like to talk to them but is not allowed.
January 12, 2026
Reply from Digisoft ZA
Thank you for your feedback. We’re glad to hear that our technical team was able to resolve the issue promptly.
We understand your wish to speak directly with the technicians. To ensure efficient support and proper tracking of all queries, communication is handled through our support process. Please rest assured that any additional questions or requests you have will be relayed to the technical team on your behalf.
We appreciate your understanding and thank you for your continued support.
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