Digital Doctors Reviews 124

Good communications, clear details of the issue, and a fixed price to diagnose and repair.
They also stepped in straight away to change the courier once a problem arose.

John was very professional throughout the service he provided.
He also acted in a friendly manner as well.

They could not have been more helpful and accommodating. I will definatley go back when i have issues that i require assistance with

They come out to the house and are very patient with the elderly
We would definitely use them again

A student of mine has advised your place
Sorry to say but overall I am rather disappointed
I had to call, mailed many times to know when it was going to get ready !
I haven’t seen once the same person!
The repair was more than my student paid for last year
Exactly the same repair and it was really surprised that I did not have windows 11
Anyway i am not really impressed with this side of the job communication is poorly
Now the computer works after paying the price so the main thing was done
Thank you
Fabrice

Went above and beyond to get my laptop fixed and back to me the same day

Finding an IT maintenance company for our small start-up was challenging. Most companies catered to larger enterprises with steep fees, while solo practitioners often lacked consistent availability. Thankfully, we discovered Digital Doctors, and they have been the perfect fit for us. Their team is always accessible and quick to respond, often providing immediate support. They also offer monthly preventative maintenance, which has been incredibly valuable. I highly recommend Digital Doctors to any business looking for a dependable and friendly IT team.

Excellent service and communication when fixing two damaged apple laptops
Would highly recommend.

Fast response, efficient work and great communication. From start to finish the Team were friendly, efficient and knowledgeable. They repaired my aging laptop and an overheating desktop in double-quick time. I recommend them for all your computer needs.

All great as usual

Phoned with a problem, was booked in the next day for an online meeting, sorted in minutes.

Helped us out massively great company

The DD guys were very good in dealing with my suddenly non-functioning laptop. After their expert examination and diagnosis confirmed that it was sadly past resuscitation, they came up with some very helpful recommendations for a replacement matching my needs. They refused to take any payment for their time. Friendly, knowledgeable people, I’d be very happy to come to them in future.

John who I dealt with recovered e mails lost by google or should I say misplaced. There charges were certainly reasonable, they are an honest company,

Professional, efficient, helpful, approachable. Their one-off price for diagnosis, repairs, parts & labour is very reasonable. I recommend them. Which? recommends them.

I am withdrawing my previous one star review and upgrading it to four stars. Over a two week period I phoned up, got a recording and left a message. In neither case did I receive a call back. After I left my one star review I was contacted and my problem was sorted. Once they get on the case Digital Doctors is very good, but I had the feeling that as a small fish, they has bigger fish to fry. I hope that is not the case, but I'm withholding a star until I feel certain that I will not be ignored in future.

It is efficient, extremely professional and knowledgeable. Also very helpful and their backup service is excellent. Their pricing is very competitive

Expertly removed the old battery from my Lenovo, not at all straightforward as I could see, and replaced it with a new one. All very instructive for me and done within an hour. Some good tips given as well.

Was so grateful to John who was able to sort out my printing problem over the phone and completely rectify the issue, even though repairing printers is not their thing - I realised from researching it that the problem was with the printer head but couldn’t manage the complicated cleaning process myself due to vision problems. Calls to printer companies suggested I buy a new one. But John spent half an hour patiently explaining & was able to fix the problem for me then & there. I needed that printer to work pronto and John made it happen. I have used the company for network installations previously and they have always been excellent - promp, efficient and helpful. Cannot recommend them highly enough.