John was very accodmating and very meanful he fixed the problem in no time he got around the fact that I could not access the office because of my wheelchair.
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See what reviewers are saying
Absolutely Superb Service! My laptop needed a new keyboard. Digital Doctors fitted a replacement in 24 Hours. Fantastic turnaround - they even returned it in-person to my front door! Great people, g... See more
After seeing a TT video of your pure honesty and how you are so fair and generous to your customers, I would highly recommend your advice as another dealer, Good luck & keep it up
I called Digital Doctors to deal with a scamming pop up I couldn't get rid of and was stopping me. John recognised the problem as something he'd seen before, talked to his tech team and then e-mailed... See more
Company details
Information provided by various external sources
A guiding hand in digital technology. We offer an extensive range of services from the classic but always in demand services such as PC repair, Anti-Virus and Microsoft Office to more sophisticated enquiries such networking, Wi-Fi, and multi-media solutions. Our motto 'A guiding hand' and driving passion is to empower people to embrace and make best use of digital technology.
Contact info
11 Chailey Crescent, Saltdean. , BN2 8DP, Brighton, United Kingdom
- 03455942085
- info@digital-doctors.co.uk
- digital-doctors.co.uk
Professional and effective
December 6, 2023
Reply from Digital Doctors
Thank you for the 5 star review! We're pleased to hear that you're happy with the service.
Professional, friendly and efficient service
Professional, friendly and efficient service. As someone with very limited knowledge of IT, I found digital doctors to be understanding and patient when it came to outlining the issues and necessary fixes. Would highly recommend.
October 25, 2023
Reply from Digital Doctors
We're glad to know that our team was able to assist you with understanding and addressing the IT issues you faced. Your satisfaction is important to us, and we always aim to be patient and thorough in explaining any necessary fixes. Your recommendation means a lot to us, and we truly appreciate your trust in our services.
If you ever need further assistance or have any more IT-related questions, please don't hesitate to reach out to us!
Top service
I had my C: drive cloned and an extra SSD drive installed by the Digital Doctors team. They did a fantastic job for a reasonable price and at a quick turn around. If you need anything cloned then these are the guys to use.
October 10, 2023
Reply from Digital Doctors
Always happy to hear people are pleased with our prices & service quality! Be sure to pop by if you ever need anything else and thank you for the review.
Laptop connection
Sarah and John were extremely helpful and kind in connecting my laptop to a family Microsoft subscription.
October 10, 2023
Reply from Digital Doctors
Thank you for this lovely review! We're grateful you took the time to share your satisfaction with our services.
Quick and professional work
The hard drive had failed completely. Digital Doctors managed to recover data and put the computer back to health again quickly and professionally. Highly recommended for any computer problems.
October 9, 2023
Reply from Digital Doctors
It was great to help you out Brian! Thank you for returning the favour with this 5 star review!
sorted pressing issues well
August 28, 2023
Reply from Digital Doctors
Glad we could help! Thank you for the review.
What made it a very pleasant and…
What made it a very pleasant and calming experience was the promptness of the service, the competence and courtesy of the engineer, all of which I found was of a very professional and friendly quality.
September 1, 2023
Reply from Digital Doctors
We're glad to have solved the problem so quickly. Thanks so much for the positive review Brian!
Reply from Digital Doctors
The world of IT is too complicated to have generalised solutions, we're glad we could demonstrate our adaptability and bring you what you needed! Thanks for the positive review!
Helpful and Very good
June 12, 2023
Reply from Digital Doctors
Always glad to help! Thanks for choosing Digital Doctors!
Always available and knowledgeable…
Always available and knowledgeable about any problems encountered.
June 12, 2023
Reply from Digital Doctors
Thanks for the positive review! We greatly appreciate it & are glad you're happy.
Always available and great service
April 9, 2023
Reply from Digital Doctors
Glad to hear you've had a good experience. Thank you for the positive review!
Reply from Digital Doctors
Thanks for the positive review. We're always glad to bring value to our customers and appreciate your long term support!
Reply from Digital Doctors
Thank you very much! We're glad to hear you are satisfied :)
They did what I asked them to do at a…
They did what I asked them to do at a very good price.
January 29, 2023
Reply from Digital Doctors
That's what we do! Thank you for the positive review.
I have used Digital Doctors to replace…
I have used Digital Doctors to replace the chassis and some keys on my laptop. Good price, the staff was friendly and the laptop is as good as new now. The only drawback was that the whole procedure took almost a month to complete but that was not the company's fault since they've ordered the parts online, and they have taken a long time to arrive.
January 4, 2023
Reply from Digital Doctors
Thanks Sevastien, your 5 star review is greatly appreciated. We always strive to urn around repairs as swiftly as possible, but a combination of the run up to Christmas and postal strikes delivery of some of the parts was delayed.
Helpful and efficient
November 16, 2022
Friendly and helpful service
Friendly and helpful service, including quick answering of the phone, and a quick turn around. The main fault (of two) with my laptop was that the wi-fi wasn't working. Having made an appointment, I dropped the laptop off at their office on a Wednesday morning, amd was told it would probably be ready to collect by Friday. In fact, they phoned me on Thursday lunchtime to say that I could collect it that afternoon! Apparently it was a software problem, and so they just charged me the standard consultation fee of £79. The only reason I haven't given them 5 stars is that that managed to lose two of the laptop's rubber feet, but didn't tell me about this!
Folloing the initial publication of this review, I received a reply from Digital Doctors apologising for not refitting the rubber feet and asking me to contact them to make an appointment for one of their reps to visit me and re-fit them! In view of this, I'm amending my initial rating of them to five stars across the board. I'll certainly use them again if the need arises.
November 17, 2022
Reply from Digital Doctors
Hi Richard, thank you for the review! I've spoken to the technician who repaired your laptop and we have found the rubber feet, so sorry they weren't refitted! Please give the office a call and we will arrange an appointment to come to you and refit the rubber feet.
- 01273 256786
These Guys are brilliant
These Guys are brilliant, always sort our problems quickly nothing is ever to much trouble for them. Feel safe with them looking after all our IT Needs
September 30, 2022
Reply from Digital Doctors
Thanks Kay! We appreciate the positive review, glad you're happy with our services!
I am always very pleased with Digital…
I am always very pleased with Digital Doctors and always find them helpful and sort any problems out.
August 20, 2022
I had a IT issue and contacted John who…
I had a IT issue and contacted John who was very calm and helpful and had my computer up and running very quickly. The service was quick and professional and I would fully recommend.
August 10, 2022
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