Digital Chillmart Reviews 668

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 166 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, positive attitude of the staff. Many people highlight the quick response times and the efficiency of the service, particularly when issues arise, making their overall experience smooth and hassle-free. However, some customers occasionally experienced issues with the product keys initially provided, finding them invalid or already activated. A few people also reported difficulties with customer support, mentioning a lack of response or slow replies, and in one instance, a product not arriving with no resolution to their queries.

What people talk about most

Customer service

Clients share positive opinions on customer service, frequently highlighting the quick and efficient... See more

Staff

People report positive experiences with staff. Customers consistently praise the support agents, such as Sid,... See more

Product

Customers consistently note ambiguous experiences with product keys. Many reviewers report receiving keys... See more

Response time

Reviewers mention positive feedback about response time, consistently praising the speed and efficiency of... See more

Service

Customers had positive experiences with service. Many reviewers highly recommend the service, praising its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial key didn't work for windows 11 pro, tried troubleshooting with windows but that doesn't work so great. Digital chillmart support (agent ISRAT) provided a replacement key swiftly and everything... See more

Rated 5 out of 5 stars

Ngl I thought it was sketchy since the prices are cheap but I gave in and bought a window 11 pro key, unfortunately the key was invalid. I emailed them and they said to use the live chat on their webs... See more

Rated 5 out of 5 stars

I purchased a Windows 11 Home edition Key, and thought I had brought the wrong product. Through the websites chat, I was connected to an agent named Israt, who was extremely helpful in assisting me.... See more

Rated 5 out of 5 stars

I have been using Digital Chill Mart for years and have never been disappointed. I reached out today about some troubleshooting with a key that wouldn't activate and Saikat helped me right away with n... See more


Company details

  1. Computer Software Store

Written by the company

Welcome to Digital Chill Mart. The best source for cheap license keys. All of our products are digital and are delivered via email within seconds of purchase. We refer to this as “instant delivery” in our product descriptions. Chill Save and enjoy a seamless checkout experience with 24/7 costumer support! support@trustpilot.com


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

668 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing customer service! Got my key quick and activated!

I just built a new PC and needed a Windows 11 key to fully activate it. A youtuber by the name of "RooTech" recommended I use this service to get my key at an incredibly deep discount. At first, there were some problems with the key I was given, but one of their agents (who go by ISRAT) was quick to help and solve my problem. I can't think of any other service that provides OS keys like they do! Thank you again!

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

such a good service

such a good service! helped me great in the chat too. thanks a lot! big shoutout to "ISRAT", the mate who helped me! thanks alot 11/10

April 30, 2025
Unprompted review
Rated 5 out of 5 stars

A couple hiccups but quick and easy support!

Good experience, and quick response. I purchased Win11 Pro. At first I didn't get a key, but chatting with a live rep was quick and I got my key. Tried it. Didn't work (said it was already used). Went back to the chat, sent them a couple of screenshots, and they immediately sent me a replacement key that did work.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

Support Was Necessary But Very Helpful

Purchased Win11 Pro for cheap through the website. The code I got through the E-Mail came pretty much instantly, but it didn't work. Based on the error code, it was probably already used. Contacted Support through their website chat, and after about 30 minutes of no response I left the chat, but got an E-Mail after about 45 minutes saying someone responded to the chat. Going back to the website the chat came up to where we left off with an agent response from Israt. She asked for a screenshot of the error, and I sent that to her. She pretty much instantly gave me a new key that worked perfectly and activated successfully. Was pretty happy, even though it took a little while to get a working key, it was still very cheap and the support was extremely helpful and quick to resolve the issue once they were able to respond.

April 25, 2025
Unprompted review
Rated 3 out of 5 stars

Had to wait hours to get a key that worked

I got recommended this site from a Reddit post (googled "Windows 11 key" and was the first reddit post I saw). I was given a key that was already used. After a few hours of waiting, I got a key that worked.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very Impressed

Spoke to Lamia my initial key was not working. They were able to get me a replacement key within a reasonable amount of time and everything was sorted out. Very impressed with the assistance. No hassle just results.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a windows 11 pro key and…

Bought a windows 11 pro key and received it instantly. The code was used so I contacted their customer service and Israt resolved my issue in less than 5 minutes. I was provided a new code and it worked instantly. Recommended.

April 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and Product

Lamia did a great job helping me, rare to find customer service that is actually helpful. I had ordered a key and it was invalid. I reached out for assistance and she gave me a second key that also did not work. However, the third key worked fine. She sent it right away after hearing the previous key didn't work. This is my first time ever having an issue with a purchase from Chillmart and they handled it perfectly. Definitely recommend.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Was a little sketchy of the site when I…

Was a little sketchy of the site when I first saw about it, got me a windows 11 pro key and my skeptics rose even more after it had already been used but after speaking with their AMAZING customer support I was able to get a new code in under 10 minutes!.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Bought 2 Windows 11 pro license key's

Bought 2 Windows 11 pro license key's. They were sent instantly had trouble with them sent and message to them and they responded right away and helped me get everything working.. fast receiving keys and fast prompt customer service! Will defiantly use them again!

April 17, 2025
Unprompted review

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