Digital Surge - Australian Crypto Exchange Reviews 

99
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Johhy was a God sent helping me with my Crypto issue. He went over and above my expectations for servive. Thanks again so very much Johnny, Gavin S.

Rated 5 out of 5 stars

Clean, fast and understandable interface, both Web based and Android based. Transactions are instant and the spread price for buy/sell is very good. The trading fee is extremely good allowing to... See more

Rated 1 out of 5 stars

You'll read lots on their site saying safe, reassuring things about cold wallets etc. Its just the wild west, your money is with other international exchanges like the famous FTX, and you will... See more

Company replied

Rated 5 out of 5 stars

This has been the easiest way to get into cryptocurrency. The DigitalSurge team has been remarkable! They answered my questions promptly. Setting up the account is a breeze. Just have all your off... See more

Company details

  1. Investment Service
  2. Financial Consultant

Written by the company

At Digital Surge, our mission is to provide a safe and intuitive platform for everyday Australians and businesses to access the world of cryptocurrency. With a focus on simplicity, we make buying, selling, and managing cryptocurrencies easy and stress-free. With low fees, competitive spreads, and exceptional customer support, Digital Surge is trusted by traders of all experience levels. Built on innovation and trust, we deliver an affordable and reliable way to trade crypto. Why Choose Digital Surge? Simple, Easy, and Beginner-Friendly • A highly intuitive platform designed to make crypto trading straightforward • Instant verification in under 5 minutes • Mobile-friendly app for fast, everyday trading on the go • Competitive fees and spreads, helping you get the most out of every trade • Exceptional customer support, available when you need it Australian Customer Support • Australian-based team, ready to assist with your queries • 7 day support via live chat and email • Free phone consultation available for new sign-ups upon request • Comprehensive support resources to guide you through deposits, withdrawals, and more Low Fees & Competitive Spreads • Trade crypto directly with AUD • Flat 0.5% fee on all trades, including buying, selling, and swaps • Exclusive discounted rates for high-volume traders • Free, instant deposits and withdrawals via PayID for fast and seamless transactions More Benefits • Access a large selection of cryptocurrencies, with over 400+ coins available • Seamless integration with BGL, Syla, Koinly, and Crypto Tax Calculator to simplify crypto taxes • Comprehensive crypto education hub, perfect for beginners • Advanced order types for optimised and secure trading • Advanced charts powered by TradingView for in-depth market analysis • Face and fingerprint recognition for enhanced security When you join Digital Surge, you’ll receive first-class support from our local team. With the latest security measures, including 2FA, in place for all customer accounts, you can trade with confidence, knowing that your funds are fully protected. By choosing Digital Surge, you're benefiting from lower fees, competitive spreads, and the peace of mind that comes from trusting an Australian-based and operated business, fully registered with ASIC and AUSTRAC. And as part of our ongoing commitment, we continuously improve our platform to ensure you always have the best tools and features to manage your crypto portfolio.


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4.3

Excellent

TrustScore 4.5 out of 5

99 reviews

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4.3

All reviews

(99)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

It’s the people behind it that excelled in what they do!

This has been the easiest way to get into cryptocurrency.
The DigitalSurge team has been remarkable! They answered my questions promptly.
Setting up the account is a breeze. Just have all your official documents ready and uploaded it and you getting the account ready to go!
Support PayID which is superb!
Now with the new mobile app supports makes it even better and easier to check your investment performance.

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Can't go wrong with Digital Surge!

Can't go wrong with Digital Surge! Great for beginners and experts alike, with a lot of more advanced features if you need them. You'll be setting up price alerts and trigger orders in no time! They support Google Authenticator to keep your investments protected.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great for beginners

This is a great way to start out. The website is simple to use and understand, fees are low, and the customer service is excellent. Can’t recommend these guys enough for people wanting to dip thier toes in the crypto waters.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Really simple to use

Really simple to use, fast transactions, instant money transfer in and out, great customer service and support and chat facilities

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

My favourite Australian exchange.

My favourite Australian exchange by a country mile. Easy to set up and use. Visually appealing. A great selection of coins and the lowest fees I've found too. Highly recommend.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

The experts are right

Was a complete novice with crypto - did my research and tried a couple of the most recommended platforms in Australia. Digital Surge has been so easy - simple to set up, easy to buy/sell, and support is really good. Transaction reports are also easy to download. Mobile app have been very reliable.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

It is been a year since I started…

It is been a year since I started Journey with Digital Surge. Let me tell you, I never had any issues with Buying / Selling. Withdrawing / Sending to external wallet all went really well. Customer Support is outstanding aswell. 👏. I hope Digital Surge will fly beyond.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

5 star service

Have been with digital surge since the beginning, you couldn't ask for a more trustworthy Australian based exchange their service is top notch!

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent trading platform

Clean, fast and understandable interface, both Web based and Android based.
Transactions are instant and the spread price for buy/sell is very good.
The trading fee is extremely good allowing to make trades more often without taking too much financial hit.
There are plenty of coins/tokens listed for trading too.
Only thing I'd really like to see them implement is token rewards for holding NEO (GAS rewards) and VET (VTHO reward). Another nice feature would be allow for staking. These are the only two things keeping me from entirely moving my portfolio to them.
In all, an excellent trading platform.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service. As a boomer, I tend to struggle with computers but their customer service is outstanding and walked me through what I needed to do.

I’ve paid phone bills and withdrawn to cash and it has not failed me once. Very easy to use for someone new to crypto. Highly recommend.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

I have been with Digital Surge from the very start!!

I have been with Digital Surge from the start. I've watched it grow and has been the mainstay of my learning & trading into the world of cyrptocurrency. The fact that is Australian licensed is a comfort and the customers service is right at the front door & ever ready. I'm stilling with DS & hope it continues to serve the inteeresxts of Australians.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Digital surge

Digital surge , excellent site, easy to use, great one on one help with beginners , excellent security , total trust worthy , highly reccomend.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Been using since Feb 2021

Been using since Feb 2021, no problems except for occasional inability to withdraw certain assets temporarily but this has been consistent with other exchanges too (buy/sell unaffected, only transfer to external wallets). Support are very responsive and helpful on live chat. Good prices and very user friendly, I am registered on multiple exchanges but Digital Surge is my most used, great selection of coins/tokens too.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Digital surge is a company with great…

Digital surge is a company with great information and support!, I trust this company on investing hard earn dollars with them and have no hesitation if I need support from them. They are easily contacted and no BS garranteed.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

I have been using so many other…

I have been using so many other businesses to buy cryptocurrency and I find Digital Surge the most sophisticated and user friendly. DS app is also very easy to use even for beginners and most of all I love the cheapest fee DS charge.
I recommend all cryptocurrency buyers to compare DS with others and I am 💯 sure you will find Digital Surge the best.

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

A great platform!

I’ve used Digital Surge for a few months now, and have been very happy with it. It’s reliable, easy to use, and communication is great. Also has low fees which is great!

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

Safe, reliable and easy to use

Safe, reliable and simple!

Been an active user of the platform for six months and can highly recommend to anyone wanting to trade crypto

Lowest commissions in Australia too

October 11, 2021
Unprompted review
Rated 5 out of 5 stars

I knew zero about crypto and lost $ to…

I knew zero about crypto and lost $ to scammers telling me they could trade on my behalf. I searched and found digital surge here in Brisbane where I live . 12 months later this exchange has been a game changer , always available to answer questions, education is right there, and the site is so easy to use. Highly recommended especially for beginners

October 11, 2021
Unprompted review

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