Dealt with Andrew originally who was amazing - I had to research so much myself about siro / providers etc as it was my first time. He had all the answers. Got the UAN number from landl... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Signed up for Digiweb through a friend. Got a phone call 2 days later confirming everything and arranging for installation. Everything was explained very well and detailed by the sales agent Maurice.... See more
Company replied
Fantastic experience with Avril today. Have been having lots of problems making payments from my iPhone. Avril told me there’s a new payment card and is sending one out to me. Lovely friendly, bubb... See more
Company replied
Just switched to Digiweb after being a long time Sky Customer. For over 3 years I was complaining to Sky about poor broadband service. I was paying for 500mbps but they capped my ONT box to 100mbps wi... See more
Company replied
Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience.
April 16, 2026
Unprompted review
I had the pleasure to liaise with…
I had the pleasure to liaise with Patrick Sheelan who was extremely helpful to my requirements
April 17, 2026
Unprompted review
Maurice was very nice and helpful
Maurice was very nice and helpful. I always find all the staff excellent
April 17, 2026
Unprompted review
Had a great experience with digi…
Had a great experience with digi web.the rep on the phone Morris was both very helpful and professional 👌👌
April 15, 2026
Unprompted review
Reply from Digiweb
He is a great guy - thanks a million
My agent Maurice was excellent
My agent Maurice was excellent, nice to have someone who knows what they are taking about. I've aways found Digiweb to be very reliable and excellent value, but when you put that type of service with staff that can actually do the job, its magic . Thanks Maurice and Digiweb
April 16, 2026
Unprompted review
Reply from Digiweb
We like to say we are a cut above the rest and as for Maurice sure he is only deadly
Technical Excellence,
Thanks DigiWeb Technical Team for Restoring My Internet Today,
An Amazing Job, Im Very Happy,
Its running Smoothly Now,
Many Many Thanks,
Best Wishes,
Trevor,
April 16, 2026
Unprompted review
Adam was so helpful and a pleasure to…
Adam was so helpful and a pleasure to deal with
April 16, 2026
Unprompted review
Reply from Digiweb
Love it - thanks so much for taking the time to leave this review
My Opinion
I put in a request to change broadbands on switcher.ie and a few hours later a lovely sales woman called Gillian was so sweet and patient with me and so helpful and she helped me find the information she needed to help push my broadband transfer to be more smoothly and 3 days later i received my new router and bill payment card for an post and she was so sweet when i got confused about how my bill would work she replied to my concern when i contacted their whatsapp team ♾️ rating Thanks Gillian
April 13, 2026
Unprompted review
Reply from Digiweb
She is a keeper thats for sure ! Thanks so much for joining Digiweb
5 star sign up experience, very recommended.
There are lots of broadband companies in Ireland selling very similar levels of speeds and prices, so the real qualifier for me becomes great customer service. Digiweb is a guaranteed Irish company and there was no long wait or annoying hold music.
I definitely got great advice and customer service from Adam who took my query, explained my options and did it with a great easy manner. No upsell or pressure selling, just a solid company. The equipment looks quality too, with a wifi 6 modem, and no connection fee, which was very welcome.
Easily the easiest sign up for broadband I've done yet. In a time where it's really hard to talk to an actual person, it's great to find a company that can take a call. Fair play to Adam and Digiweb. Happy to recommend them.
April 16, 2026
Unprompted review
Reply from Digiweb
We say 'We'll Impress You' and looks like we did - thanks so much .
Maurice from Sales
Maurice from the sales team contacted me unprompted via email with a deal to keep my contract pricing the same for another year. It made my day to not have to worry about another bill increase (especially in today’s climate). When I followed up with Maurice to go ahead with the deal I got through to him right away and everything was handled promptly. I have never had such positive interactions from any prior ISP and would definitely recommend Digiweb to someone based on the positive interactions I’ve had with them this past year.
April 16, 2026
Unprompted review
Reply from Digiweb
That is how we roll............seriously though thanks so much for choosing to stay with us !
Maurice made the renual very easy
Maurice made the renual very easy.
He was attentive and polite. He was also very knowledgeable about products available.
April 16, 2026
Unprompted review
Reply from Digiweb
He is a huge asset to the company - thanks for choosing to stay another year
Best provider ever. Will not change
Best provider ever. Never any problems with broadband. I'm with them couple of years. Also Maurice from Customer service always helpful and pleasant. Thank you Maurice
April 16, 2026
Unprompted review
Reply from Digiweb
He is a huge asset to the company ! Thank you .
Reply from Digiweb
This is great to read , thank you for the 5 stars
Reply from Digiweb
Just what you want when you call a helpdesk , thank you for taking the time to leave the review we really appreciate them .
It's no use ,keeps going on and off
April 16, 2026
Unprompted review
Reply from Digiweb
Hi William I am sure you have spoken to our tech guys but would you mind sending your account number please to customercare@digiweb.ie and mark it for the attention of Nicola please
Reply from Digiweb
That is what we love to read, thank you
Great service
Great service. Gillian knew exactly what she was talking about and answered all my questions . Slight hiccup in that my account went active today but my modem won't arrive until tomorrow so I am without internet. Not ideal when you work frim home.
April 13, 2026
Unprompted review
Reply from Digiweb
I am sorry to read about the delayed modem but thank you for leaving this review especially considering this
I received a call
I received a call , a very calm person with excellent customer service. He explained step by step everything i needed to know , with no rush and confusion. Thank you!
April 16, 2026
Unprompted review
Reply from Digiweb
Thank you for taking the time to leave this lovely review too
Easy to deal with
April 8, 2026
Unprompted review
Reply from Digiweb
Great - life can be stressful enough so we like to keep things simple
Good support
Good support, but the post man did deliver it to the wrong house.. I did find the Modem in the end, thankfully!
April 15, 2026
Unprompted review
Reply from Digiweb
Oh not what you want to be doing on a Thursday playing hunt the modem ! Glad you got sorted and thanks for the 5 stars
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