Dino Decking Reviews 

5,338
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,465 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting its sturdiness and appealing appearance once installed. Many highlight the efficient and superfast delivery, often arriving quickly with helpful drivers who communicate well. Reviewers also commend the staff for their exceptional helpfulness and pleasant demeanor, making the ordering process smooth. However, some customers noted product inconsistencies, with items arriving damaged, having missing parts, or mismatched colors. A few others mentioned delivery issues, such as unhelpful drivers with placement or unloading, and broad windows or lack of prior notification.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Clients share positive opinions on product, with many reviewers praising the quality, ease of assembly, and... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the excellent and amazing... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and pleasant... See more

Order

Customers consistently note positive experiences with order, highlighting the ease and simplicity of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, prompt responses and lovely Morgan who made things happen. A delay in parts out of stock was explained to us and an apology , however, these things happen and credit to Dino for being u... See more

Rated 5 out of 5 stars

Communication was great, delivery quick and easy with driver calling 1hr before to give arrival time. All in all straight forward process from start to finish which is a joy these days. Product is unr... See more

Rated 5 out of 5 stars

Great purchase experience dealing with Shaun at DD followed by superb delivery and finally ease of assembling my 76 foot fence . The result looks absolutely brilliant and job was completed in just... See more

Rated 5 out of 5 stars

Dino’s customer service exceeded all expectations! Everyone I spoke to was helpful and nothing was too much trouble. From the initial enquiry, to next day delivery, even the delivery guy was lo... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(5,338)

1,447 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

We had a really positive experience from start to finish. The website was very user-friendly, and the decking calculator was particularly helpful in working out exactly what we needed.

Being able to order samples was a huge advantage. They arrived very quickly, were beautifully presented, and made choosing the right decking much easier.

The quotation process was straightforward and efficient. Sarah and Darren were both excellent to deal with—friendly, knowledgeable, responsive, and always happy to answer any questions we had.

The decking was delivered promptly as promised, and the quality appears to be excellent. Overall, we’re very pleased with the service and would happily recommend this company to anyone looking for a smooth, professional experience.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

A Superb Purchase

Great purchase experience dealing with Shaun at DD followed by superb delivery and finally ease of assembling my 76 foot fence .
The result looks absolutely brilliant and job was completed in just under 8 hours of build time.
Many thanks to Shaun for his initial great help and to all the others at DD .
Ken Blackburn

July 6, 2026
Rated 5 out of 5 stars

Excellent customer service. Excellent product

Amazing service from this company. Superfast delivery, from ordering and receiving the sample pack, to placing order and delivery of product took less than 5days - and we live over 200miles from them.
A special mention also for Martin the delivery driver, very friendly, helpful and efficient, especially given the very hot weather.
Finally, the product. Excellent quality, colour true to the sample, easy to work with and looks great. Would most definitely use this company again.

June 26, 2026
Rated 5 out of 5 stars

Great service

Great service, prompt responses and lovely Morgan who made things happen. A delay in parts out of stock was explained to us and an apology , however, these things happen and credit to Dino for being up front. No hesitation on using them again. Perhaps some installation details would have been handy for us novices but nevertheless it was easy enough to put together.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Dino fencing. The company was very helpful when we…

The company was very helpful when we had queries before we ordered. Ordering was then simple. Very fast delivery. We ordered it one day and it was delivered the next day by a very polite driver, who offered loaded the product where we asked for it to put. Over all a brilliant service from start to finishes.

July 3, 2026

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