Great service, prompt responses and lovely Morgan who made things happen. A delay in parts out of stock was explained to us and an apology , however, these things happen and credit to Dino for being u... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Communication was great, delivery quick and easy with driver calling 1hr before to give arrival time. All in all straight forward process from start to finish which is a joy these days. Product is unr... See more
Great purchase experience dealing with Shaun at DD followed by superb delivery and finally ease of assembling my 76 foot fence . The result looks absolutely brilliant and job was completed in just... See more
Dino’s customer service exceeded all expectations! Everyone I spoke to was helpful and nothing was too much trouble. From the initial enquiry, to next day delivery, even the delivery guy was lo... See more
Company details
Contact info
Unit 1 Wetheral Close, WN2 4HS, Hindley, United Kingdom
- 01942 355968
- support@dino.co.uk
- dino.co.uk
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy from start to finish
Quick and easy ordering over the phone. Good price. Simple payment through the bank. Quick delivery. Lovely delivery guy....very helpful.
July 1, 2026
The decking samples arrived promptly…
The decking samples arrived promptly via DPD courier. Looks quality product and received follow up email checking that I had received sample pack and if I required a quote
July 2, 2026
Unprompted review
Very happy with quality of product
Very happy with quality of product. Delivered very quickly. Driver unloaded where I asked no problem. Couldn’t have asked for more.
June 29, 2026
Great service
July 1, 2026
Great communication from Sarah .
Great communication from Sarah .
Very informative and helpful.
Replied straight back and answered all my questions.
Received quote straight away.
Delivery was exceptional from the delivery guy, messaged a time , and put the materials through my back gate .
Product looks fantastic, will be ordering again in the future, had many comments on the job we have just done , using composite fencing into concrete posts .
July 1, 2026
Quality product
My order got lost but once I phoned they were brilliant and it was delivered the very next day. All installed and the product looks ace. Quality very good.
June 30, 2026
Excellent service from Dino Decking
Excellent service from Dino Decking! I recently purchased decking from them and I'm very impressed with both the quality of the product and the overall experience. The delivery arrived exactly on time, everything was well packaged, and the decking looks fantastic. I'm very happy with my purchase and would definitely recommend Dino Decking to anyone looking for high-quality decking and reliable service. Thank you!
June 30, 2026
Great service
I phoned because I had no clue what to order. I was looking for decking for stairs and railings, the guy on the phone couldn’t have been more helpful.
Ordered and delivered in a few days.
Very efficient with no problems at all.
Would totally recommend
June 30, 2026
Fencing
Easy to order and build up fencing looks really good and driver on time and very helpful and friendly
June 24, 2026
Love the customer service
I had a great experience with this company, I made an error with my online order and emailed to correct. Next working day I received a confirmation of my order and confirmation of the correction. Fast delivery and very pleased with the quality of the product. I would definitely recomment. I also received a courtesy call when my delivery was 30mins away.
June 30, 2026
Incredibly fast delivery
Incredibly fast delivery; ordered lunchtime and it was with me the next day. Great quality product that looks amazing
June 30, 2026
very happy about the product
June 30, 2026
Super friendly service
Ordered Monday afternoon delivered Tuesday afternoon. Delivery driver brought all materials up the drive and into the garden. Excellent service and very speedy.
June 30, 2026
This product is amazing
This product is amazing, it was delivered on time, without any problem. The finished job looks fabulous
June 30, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.