Ordered 2 lipsticks with the name engraved. Received just 1. After 3!!! weeks of calling and emails only hear that we will talk to warehouse to check... I am just shocked how can brand calling themsel... See more
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See what reviewers are saying
Be aware of SCAM especially if you are a tourist! Long story short, I bought a Lady Dior bag from this location while I’m traveling there as a gift for my wife once I went back to the United State we... See more
Went to the Dior Shop in PC Hooftstraat in Amsterdam. Horrible place, got there at 17:30 with my daughter to buy a necklace for her. The security guy would not let us in because the shop closes at... See more
I gave 4 stars instead of 5 because I asked a question by mail after my purchase and the customer service of Dior never answered my question. That's not ok. I am very pleased with the high quality of... See more
Company details
Information provided by various external sources
Dior official website. Discover Dior's universes : Fragrance, Makeup and Skincare.
Contact info
Rivium Boulevard 212, 2909 LK, Capelle aan den IJssel, Netherlands
- 0207 216 0216
- contact@dior.com
- dior.com/beauty/nl_nl
1.9
Poor
669 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Everything was perfect
Everything was perfect! Thank you :)
Will come back for sure
May 19, 2020
Unprompted review
PERFECTION !!!
May 5, 2020
Unprompted review
Good - but some issues on the website
The website does not function properly. You are asked to choose for the miniature you would like to receive but it does not register it properly - so in the end, you receive something different. Yet, this is a minor issue obviously.
For the rest, the packaging is amazing.
May 4, 2020
Unprompted review
high quality lip palette packed in…
Amazing Dior lip palette, high quality and beautiful colours that can be mixed or worn separately. the order arrived in luxury packaging from Dior making the purchase feel extra special
May 3, 2020
Unprompted review
Really good and pleasant service.
April 27, 2020
Unprompted review
empty parcel
I never received the product I ordered in my parcel. Only the samples were present, but not the actual order itself.
April 18, 2020
Unprompted review
Easy to order and quick delivery
April 10, 2020
Unprompted review
Very happy with Dior products and…
Very happy with Dior products and services.
Will definitely order soon again! Love Dior
March 4, 2020
Unprompted review
Disappointed with the quality
I ordered the new palette Dior Backstage 002 and i'm disappointed with the quality of the shadows. They don't last on my eyes the entire day even when you use a different shadow primer than the one provided in the pans.
For the price I would have expected a better quality.
Also the ordering process wasn't smooth, i haven't received any confirmation for delivery or updates for my order until i contacted support and then i was informed that my order in on it's way.
December 26, 2019
Unprompted review
Goed product,de cover is mooi.
October 2, 2019
Unprompted review
prices are abit expensive
February 3, 2019
Unprompted review
superb service and delivery!
Fast delivery of a product that was not available at the normal perfumeshops in The Netherlands (Douglas, ICI Paris XL and Bijenkorf). Came in a Dior worthy very good looking gift wrap...
December 27, 2018
Unprompted review
Got Scammed
Ordered a fragrance for 227 euros, never received it because they use the worst delivery company in the world (DPD). Was supposed to be refunded, after 3 weeks was refunded 70 euros instead of 227. Avoid this and any company that uses DPD at all costs. So in summary I got scammed for 157 euros. Amazing stuff.
December 24, 2018
Unprompted review
The site has discontinued items
The site has discontinued items which I really wanted to buy since long time but I couldn't find it in any department stores. The shipping was accurate, fast, and very well packaged. I will definitely buy again and again. By the way, you will not find better prices than this site.
November 20, 2018
Unprompted review
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