Bought some clothes airers that was quick an easy to do. We was kept up to date when it was ready for dispatch and sent a link for Evri. When delivered one of the airers was damaged and we WhatsApp wi... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Arrived on time but it was not all there. Rang and spoke to a gentleman in customer service advised him of the situation and he advised that the missing items would be delivered the next day. The miss... See more
Company replied
My products were due to arrive on Saturday afternoon but only arrived Monday morning. No problem at all with the product or the delivery but we had waited in for it.
Company replied
The kit arrived by courier next day as promised, at first glance the poles appear flimsy but are suitable for the task and function perfectly, i now have lovely clean upper floor windows!
Company replied
Company details
- Online Marketplace
- Appliance Parts Supplier
- Countertop Store
- Household Goods Wholesaler
- Kitchen Supply Store
Written by the company
Direct2Publik is one of the one of the fastest growing online importers, exporters & distributors of Machine Tools, Car Accessories, Cashboxes, Chisels & Files, Clamps, Storage & Tool Boxes - Belts, Tape Measures, Torches, Trowels & Scrapers, Screwdrivers, Security Locks, Socket Sets & Wrenches, Spanners, Spirit Levels, Staple Guns, Safety Wear, Saws-Cutters, Power Tools, Plumbing Items, Hardware, Knives & Multi Tools, Pliers, Hammers & Axes, Electrical, Garden ware, Gloves, Drill & Bits and Router Bits, Diamond Blades, Decorative, Adhesive Tapes and many more products for traders and DIY customers."
Contact info
1 Birmingham Road, B71 4JH, West Bromwich, United Kingdom
- 0121 817 7125
- support@direct2public.co.uk
- direct2public.co.uk
3.8
Great
932 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Excellent service
Good website, great range of products, easy ordering and quick delivery. Overall excellent service
March 23, 2026
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Do not deal with this company
I returned a faulty product, I was promised a full refund, I didn't get it, then no response to my emails
February 27, 2026
Reply from Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Item paid for but not available?
I ordered a kettle then a few days later I was informed it was not available and my money would be returned. I have not yet received the refund.
March 14, 2026
Reply from Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Highly recommend
Great company, really quick and easy to get what I needed and excellent quality. Brilliant price too. Thank you!
May 27, 2025
Unprompted review
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
I bought voucher on wowcher but c
I bought voucher on wowcher but c
Couldn't find the item on direct to public kept trying everyday then I did find it but kept not taking my voucher got in touch with both companies wowcher got in touch followed what they sent so eventually was able to buy it and my greatgrandson loves it would by from them again I dont know what I was doing wrong but I'm sure it was me at fault thank you Direct2Publik
January 26, 2026
Unprompted review
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Reply from Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Great seller
Great seller, with good communication, great sturdy stand to use. Thank you
February 4, 2026
Unprompted review
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
no stress
Can't fault them at all. The price was a serious bargain compared to other spots, and the delivery was spot on—turned up exactly when they said it would. No stress, no long ting. Definitely using them again.
January 23, 2026
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Took the money and disappeared
No sign of the order being with the delivery company after a week, far less getting delivered. Almost impossible to reach anyone by phone or chat. All the signs of a complete scam.
January 22, 2026
Reply from Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Kind regards
Direct2Public
Rubbish
Asked me to create a paypal account to refund the delivery, then cancelled my order as Evri never delivered the parcel
January 19, 2026
Reply from Direct2Publik - Home & Garden
Dear Customer,
Sorry for the inconvenience caused.
One of our customer service agents will be in touch regarding your order.
Your original payment method is being declined and is not allowing us to process the refund.
Kind regards
Direct2Public
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
Excellent value for money and great…
Excellent value for money and great customer service
December 10, 2025
Unprompted review
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
The communication was quick, excellent correspondence
The communication, quality of goods and price were extremely good
January 12, 2026
Unprompted review
Reply from Direct2Publik - Home & Garden
Thanks so much for sharing your experience with us, we hope to see you again soon!
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