One box arrived split in corner and a couple of items had fallen out, so did not receive the full order. When reported to DGT they promptly arranged a refund for the missing items without fuss. Good c... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just brilliant . They offer all you need for moving home which can be a little overwhelming. They have excellent well designed boxes including tape . One shop for everything you need for to make your... See more
Company replied
for all your removal needs you cant go wrong with these boxes well made and strong with handles to carry them easily , so if you need good boxes you cant go wrong with Direct Global Trading Boxes
Company replied
My order of packing cartons and bubble wrap was delivered quickly. I have a mixture of large and very large packing cartons and they are light but strong and very easy to assemble and stack when full... See more
Company replied
Company details
About Direct Global Trading Boxes
Written by the company
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We really are passionate about cardboard...
Direct Global Trading Boxes is a family-owned, mail order business based in the heart of Yorkshire. Back in 2016, we became really excited about cardboard! Fast forward to today and millions of boxes and thousands of house moves later, we’re still in love with the stuff!
Our cardboard boxes are made right here in God’s own country! We’re proud to use 100% recycled materials in our boxes meaning that our boxes are 100% recycled, 100% recyclable and 100% reusable. Now that’s pretty amazing, even if we do say so ourselves!
Over the next few years, our aim is to continue to be clever with cardboard as we introduce new and innovative products to our range – all in the name of making your lives easier!
Contact info
Unit 9, Strafford Industrial Park, Gilroyd Lane, Dodworth, S75 3EJ, Barnsley, United Kingdom
- 01226388889
- info@directglobaltrading.com
- directglobaltradingboxes.co.uk
4.3
Excellent
719 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'd shop here again.
Excellent products, excellent prices, super quick delivery. I'd shop here again.
October 19, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Chris,
Thank you so much for your lovely words, we're so pleased to hear that you were impressed with our range and the service you received! Hopefully we can welcome you back again soon!
Take care,
Georgia
DGT Boxes
Boxes advertised as strong could barely…
Boxes advertised as strong could barely stand up on their own. Too expensive to return. Avoid
October 14, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi David,
Thank you for taking the time to leave a review. Your feedback is appreciated.
Sadly, with only a first name having been provided, I'm unable to locate your order or any previous correspondence from you, however, if you'd like to get in touch with us, please don't hesitate to and we'll be happy to assist.
Many thanks,
Georgia
DGT Boxes
Excellent boxes delivered on time
Excellent boxes delivered on time, sturdy for our house moving needs
October 14, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Ian,
Thank you so much for your lovely words, we're so pleased to hear this!
Take care,
Georgia
DGT Boxes
Boxing clever!!!!
Delivered super quick and are excellent quality boxes. Would definitely recommend 😀
October 3, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Martyn,
Thank you so much for your lovely words, we're so pleased to hear that you were impressed with the boxes and the service you received! As a small business, recommendations are really important to us; we so appreciate this!
Take care,
Georgia
DGT Boxes
Great boxes
Great boxes, very fast delivery, can’t fault them. Excellent service
September 22, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi John,
Thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments!
Take care,
Georgia
DGT Boxes
Great service and Great Value
Great service. Ordered on the website for next day delivery and the boxes arrived as promised. Good strong packaging boxes. Excellent value for money. Would highly recommend.
September 22, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Moira,
Thank you so much for such wonderful feedback. Reading your lovely comments has absolutely made our day!
Take care,
Georgia
DGT Boxes
Direct Global Trading Boxes
for all your removal needs you cant go wrong with these boxes well made and strong with handles to carry them easily , so if you need good boxes you cant go wrong with Direct Global Trading Boxes
September 19, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Dave,
Thank you so much for your lovely words, we're so pleased to hear that you were impressed with the strength and design of our boxes!
Take care,
Georgia
DGT Boxes
Great service and goods
Great service and goods. Next day delivery is excellent! Would definitely recommend this company.
September 19, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Lynn,
As a small business, your reviews mean the world to us. We so appreciate you taking the time to leave such fantastic feedback. Thank you for rating DGT Boxes five stars!
Take care,
Georgia
DGT Boxes
Easy ordering and fast delivery
Easy ordering and fast delivery! Excellent 😊
September 18, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Katharine,
Thank you so much for your lovely words, we're so pleased to hear this!
Take care,
Georgia
DGT Boxes
Fantastic service from ordering to…
Fantastic service from ordering to delivery.
I will be using this company again and would certainly recommend them to anyone.
September 17, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Angie,
Thank you so much for your lovely words, we're so pleased to hear this! As a small company, reviews are really important to us and we're thrilled to hear that you'd recommend us to others. Thank you!
Take care,
Georgia
DGT Boxes
So ordered a package deal which…
So ordered a package deal which included the boxes, tape, bubblewrap and pens,
Delivery arrived and the packaging was dire, all ripped and open, pens all missing from either the holes at the bottom or the exposed top!
Contacted and offered a £2 partial refund.
Didn’t want a refund wanted the pens!
The irony of a packaging company not being able to appropriately pack isn’t lost on me! Would attach the photos but sadly app won’t let me!
September 19, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Rachel,
Thank you for taking the time to leave a review. Please be assured that we appreciate all feedback.
We're so sorry to hear that the pens were missing from your order. Please accept our sincere apologies for this and be assured that we would never send a parcel out in the condition you have described. We're deeply sorry for the damage in transit that occurred and we genuinely regret the experience you've encountered on this occasion.
Many thanks,
Georgia
DGT Boxes
Great Company that delivers exactly…
Great Company that delivers exactly what you need.
I have ordered different size boxes each time and they are perfect with tick boxes for rooms. It will be so easy to move now.
September 16, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Chris,
Thank you for your kind words. Your lovely comments have been absolutely fabulous to read and we really appreciate you taking the time to leave such wonderful feedback!
Take care,
Georgia
DGT Boxes
highly recommended
affordable, convenient, reliable and delivery is fast. i’m really pleased i ordered.if i have known before, i would have ordered more..highly recommended.
September 17, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Disadil,
Thank you so much for your lovely words, we're so pleased to read that you were impressed with the whole process and that you'd recommend us to others! This makes such a difference to a small business like ours!
Take care,
Georgia
DGT Boxes
Exceptional service
Exceptional service, from placing the order to receiving my order, it may have been only 20 boxes but my order was treated just as if I was moving a whole house, very professional, excellent packaging, arrived in pristine condition, very helpful courier very polite, I would highly recommend this company.
September 11, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Sarah,
Thank you so much for such wonderful feedback. Reading your lovely comments has absolutely made our day!
Take care,
Georgia
DGT Boxes
Highly recommended
Easy to use website, reasonable delivery charge, good quality items as described and arrived next day as promised. Definitely recommend and would use again.
September 11, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi,
We were so pleased to read your lovely feedback! Thank you for taking the time to leave a five star review!
Take care,
Georgia
DGT Boxes
A very competitive price for sturdy…
A very competitive price for sturdy boxes - and delivered the next day (Sunday!)
Thank you for an excellent service.
September 7, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Linda,
You've made our day with your lovely comments! Thank you so much for rating us five stars - we really appreciate you taking the time to leave feedback!
Take care,
Georgia
DGT Boxes
Boxes arrived super quick and very well…
Boxes arrived super quick and very well packaged. Very happy with the service, style of the boxes, thickness of the boxes and the tape provided. Excellent service, still amazed how quick they came.
September 10, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi,
Thank you so much for your lovely words, we're so pleased to hear that you were impressed with the boxes and the service you received!
Take care,
Georgia
DGT Boxes
Order arrived promptly
Order arrived promptly, although the tape was missing I was offered a partial refund or the items to be re sent. Excellent customer service and would definitely recommend
September 8, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Jack,
Thank you for your lovely review!
We're so pleased to hear you were impressed with the action from our dedicated customer care team and that you'd recommend us to others!
Your feedback really means a lot to us!
Take care,
Georgia
DGT Boxes
Excellent quality boxes and brilliant delivery service …
Ordered tea time Friday and delivered Saturday morning - couldn’t ask for more
Fantastic service and great quality boxes.
September 5, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Debbie,
Thank you so much for your lovely words, we're so pleased to hear that you were impressed with the boxes and the service you received!
Take care,
Georgia
DGT Boxes
I order the boxes on a Wednesday and…
I order the boxes on a Wednesday and they arrived safely on the Thurdsay. No hassle great fast service.
September 4, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Marc,
We were so pleased to read your lovely feedback! Thank you for taking the time to leave a five star review!
Take care,
Georgia
DGT Boxes
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