One box arrived split in corner and a couple of items had fallen out, so did not receive the full order. When reported to DGT they promptly arranged a refund for the missing items without fuss. Good c... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just brilliant . They offer all you need for moving home which can be a little overwhelming. They have excellent well designed boxes including tape . One shop for everything you need for to make your... See more
Company replied
for all your removal needs you cant go wrong with these boxes well made and strong with handles to carry them easily , so if you need good boxes you cant go wrong with Direct Global Trading Boxes
Company replied
My order of packing cartons and bubble wrap was delivered quickly. I have a mixture of large and very large packing cartons and they are light but strong and very easy to assemble and stack when full... See more
Company replied
Company details
About Direct Global Trading Boxes
Written by the company
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We really are passionate about cardboard...
Direct Global Trading Boxes is a family-owned, mail order business based in the heart of Yorkshire. Back in 2016, we became really excited about cardboard! Fast forward to today and millions of boxes and thousands of house moves later, we’re still in love with the stuff!
Our cardboard boxes are made right here in God’s own country! We’re proud to use 100% recycled materials in our boxes meaning that our boxes are 100% recycled, 100% recyclable and 100% reusable. Now that’s pretty amazing, even if we do say so ourselves!
Over the next few years, our aim is to continue to be clever with cardboard as we introduce new and innovative products to our range – all in the name of making your lives easier!
Contact info
Unit 9, Strafford Industrial Park, Gilroyd Lane, Dodworth, S75 3EJ, Barnsley, United Kingdom
- 01226388889
- info@directglobaltrading.com
- directglobaltradingboxes.co.uk
4.3
Excellent
719 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great boxes for house move
Good strong, easy to assemble cardboard boxes with some humourous artwork. Easy to order and delivered next day. Good communication from both supplier and courier.
June 9, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi David,
You've made our day with your lovely comments! Thank you so much for rating us five stars - we really appreciate you taking the time to leave feedback!
Take care,
Georgia
DGT Boxes
Delivery very fast
Delivery very fast, boxes are top quality and very strong, tape provided is also top quality, all in all glad we used this one
June 8, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi John,
Thank you so much for taking the time to leave a review. We really appreciate such lovely feedback; it's so good to hear you enjoyed the boxes and our tape!
Take care,
Georgia
DGT Boxes
Delivery was fast and efficient
Delivery was fast and efficient, the boxes were well packed and it all met my expectations.
May 28, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Ben,
We were so pleased to read your lovely feedback! Thank you for taking the time to leave a five star review!
Take care,
Georgia
DGT Boxes
Fast delivery and quality products
Fast delivery and quality products. Can’t complain about anything.
May 8, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi,
Thank you for your lovely review!
We're so pleased to hear you found that your delivery was swift and that you were happy with the quality of the products you received!
Your feedback really means a lot to us!
Take care,
Georgia
DGT Boxes
Only received half of items ordered
I placed an order for a package which included 20 large moving boxes, 3 extra large clothes bags, a pen and a roll of tape. I received my order with just the boxes and tape, no other items.
I emailed DGT 4 days ago. There is no other way to contact them. They have not responded and I have been charged for items that I never received.
I believe this business is a scam.
May 27, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Jasmin,
Thank you for taking the time to leave a review. We're so sorry that your order had items missing. Please accept our sincere apologies for this.
Having looked into this for you, we can see that you initially emailed in the evening and that you received a reply early the next working day.
We've also reviewed the action taken and are pleased to see that an order was put on the system immediately to replace the items you were missing and that this replacement order was sent out to you within a two hour window.
Take care,
Georgia
DGT Boxes
Ordered boxes on the bank holiday…
Ordered boxes on the bank holiday received them the next day. Fantastic service, easy to order and as described. The boxes are strong and sturdy and the tape perfect for securing the boxes. Would differently recommend them to any one wanting boxes.
June 1, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Allan,
You've made our day with your lovely comments! Thank you so much for rating us five stars - we really appreciate you taking the time to leave feedback!
Take care,
Georgia
DGT Boxes
Amazing service and quality boxes!
Ordered moving boxes on bank holiday Monday and they arrived the next day. Amazing service and quality boxes. Thank you!!
May 27, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Lauren,
Thank you for your lovely review!
We're so glad to hear you found the boxes to be good quality and were pleased with the service you received from us!
Your feedback really means a lot to us!
Take care,
Georgia
DGT Boxes
Great quality
Great quality, delivery was next day, website was super easy to use.Thank you
May 25, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Greg,
Thank you so much for taking the time to leave a review. We really appreciate such lovely feedback!
Take care,
Georgia
DGT Boxes
Fast delivery strong sturdy boxes and…
Fast delivery strong sturdy boxes and great value for money
May 27, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Donna,
Thank you so much for such wonderful feedback. Reading your lovely comments has absolutely made our day!
Take care,
Georgia
DGT Boxes
they boxes are exactly what we needed
they boxes are exactly what we needed, they are strong and versatile , easy to put together and came with strong tape.
quick delivery and no setbacks.
All in all PERFECT
May 27, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Debbie,
Thank you so much for such wonderful feedback. Reading your lovely comments has absolutely made our day! It's great to hear that your experience was perfect!
Take care,
Georgia
DGT Boxes
Order placed on 25th May and still…
Order placed on 25th May and still can’t locate delivery. DHL do not recognise the tracking number, can’t access it via the company website and the tracking information provided.
May 25, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Annette,
Thank you for taking the time to leave a review. We really appreciate your feedback.
Unfortunately, from the details provided, we're unable to locate an order or any correspondence from you, however, if you'd like us to look into this further, please don't hesitate to get in touch and we'll be glad to assist.
Many thanks,
Georgia
DGT Boxes
Solid strong boxes for moving
Solid strong boxes for moving, with really helpful tick boxes for each room. Delivery always super quick!
May 23, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Emsyk,
Thank you so much for taking the time to leave a review. We really appreciate such lovely feedback!
Take care,
Georgia
DGT Boxes
Great choice of boxes which we are…
Great choice of boxes which we are using for storage not moving house and need the same size box in larger quantities. Could not believe an hour or so after ordering I had email confirming delivery next day which happened!! Prices very reasonable and more you buy cheaper to buy. Will continue using
May 26, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Nicky,
Thank you for your lovely review!
We're so pleased to hear you found that we had a good range of boxes and you found the different pack sizes handy!
Your feedback really means a lot to us!
Take care,
Georgia
DGT Boxes
Needed boxes for packing ,Direct Global…
Needed boxes for packing ,Direct Global were fast and efficient.good quality boxes, right size so you don’t overfill with heavy items. Have placed 2 orders and have recommended to friends who require moving boxes. THANKYOU keep doing what you’re doing.
May 28, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Tanya,
We're so pleased we've been able to welcome you back as a repeat customer and that you've had repeatedly great experiences with us!
We're a small business, and so reviews and recommendations really make a difference to us. We really appreciate you taking time out of your day to leave such lovely comments!
Thank you for rating DGT Boxes five stars!
Take care,
Georgia
DGT Boxes
Fantastic
Fantastic. Great product, great communication…super fast delivery. Well done UK
May 28, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Adrian,
Thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments!
Take care,
Georgia
DGT Boxes
Great service.
Very simple if you require boxes for packing in my opinion you will not find any better service and quality. We have since ordered some more and the same experience this time, absolutely brilliant ordered one day delivered the next what more do you want.
Great service many thanks.
May 25, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi D,
You've made our day with your lovely comments! Thank you so much for rating us five stars - we really appreciate you taking the time to leave feedback!
Take care,
Georgia
DGT Boxes
Great quality boxes value for money
Great quality boxes value for money
And fast delivery
May 27, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Barrie,
Thank you so much for taking the time to leave a review. We really appreciate such lovely feedback!
Take care,
Georgia
DGT Boxes
Excellent Site, Excellent Quality, Excellent Service.
Have ordered 4 times in recent weeks. So easy to view the products. A great selection. Easy to place an order. Great prices and excellent quality boxes. Easy to pay through PayPal. Orders always arrive the next day by DPD. A great courier! They always arrive in good condition and when stated by text! Excellent service! Thank you.
May 20, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Janice,
We're so pleased we've been able to welcome you back as a repeat customer and that you've had repeatedly great experiences with us!
We're a small business, and so reviews and recommendations really make a difference to us. We really appreciate you taking time out of your day to leave such lovely comments!
Thank you for rating DGT Boxes five stars!
Take care,
Georgia
DGT Boxes
Good quality boxes.
Good quality boxes. I collected them from the warehouse near Barnsley. Friendly, helpful staff carried them to my car.
May 17, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi,
Thank you so much for such wonderful feedback. Reading your lovely comments has absolutely made our day! We're so glad you've been able to make use of our Click and Collect facility and that our staff went the extra mile for you!
Take care,
Georgia
DGT Boxes
Very fast delivery the boxes are a good…
Very fast delivery the boxes are a good size and strong can't beat them for the price would recommend to all cheers
May 21, 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Kai,
Thank you for your lovely review!
We're so pleased to hear you found the boxes to be a good size and good value for money.
Your feedback really means a lot to us!
Take care,
Georgia
DGT Boxes
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