Ultimately they supply products manufactured by others but yet their delivery is dreadful. Emails telling you the delivery date are wrong. When you phone them they tell you they dont understand how th... See more
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See what reviewers are saying
Excellent customer service from Direct Trade Supplies. I accidentally ordered the same item twice and only realised after the standard returns window had passed. I contacted Richard to expla... See more
Was a bit worried by some of the reviews about customer service but have no fear, they surpassed my expectations. Floor lamp and ceiling light fitting and bulbs purchased. Fantastic prices and deliv... See more
Great experience dealing with Direct Trade Supplies. We were able to buy the 5 different lights we needed from the same supplier. With a great website that is intuitive and easy to use. The prices are... See more
Company details
- Lighting Store
- Electronic Spare Parts and Components Store
- Boiler and Heating Service
- Security Equipment Store
Information provided by various external sources
If you're looking for a trustworthy, reliable and affordable electrical wholesalers where customer service really is the top priority, look no further than the team here at Direct Trade Supplies. With all the electrical components and supplies you'll need in our electronics and tools store, there's no reason to look any further than DTS when you need wholesale electrical components at a great price. We're the most passionate electrical wholesalers around, and we're confident our customer service won't be beaten. As the premier electrical component and tool suppliers in the UK, we've got a specialist team based in Plymouth, Devon, ready to assist you in finding the right equipment for any installation.
Contact info
Plymouth, United Kingdom
- 01752 261211
- sales@directtradesupplies.co.uk
- directtradesupplies.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Second purchase of OHME home pro
Exactly one year ago I bought a OHME home pro ev charger from DTS and everything was perfect with the delivery ,price and service. Roll the clock forward a year and my daughter is entering the world of ev's so I was straight back to DTS. This time there was a minor annoyance in the fact that the unit didn't arrive next day but it did arrive the day after. It was no great problem to daughter as the electrician isnt coming till Friday. Nonetheless I wouldn't hesitate to use DTS again. BTW the delivery is free
Fantastic company to deal with
Great products at competitive prices.
Fantastic customer service and after sales, great company to deal with.
Direct Trade Supplies offers the best…
Direct Trade Supplies offers the best prices coupled with a superb level of service. When my EV charger went missing with the courier DTS immediately sent out a replacement no questions asked on a 24hr delivery!
Have been using DTS for a while
Have been using DTS for a while, great prices and very reliable delivery.
Great service and reliable
Great service! Ordered an Eddi Solar Diverter for a great price, and it arrived next day. It's installed now, and has been working for over 2 weeks. Thank you!
Highly satisfied with my Zappi charger
Highly satisfied with my Zappi charger, this is an expensive item for me as a private customer but worth the money. Great service from start to finish. I have no problem recommending DTS for supplying EV chargers. Very fast delivery too. Everything is working fine first time. Very pleased.
Fast delivery, good price
A quick call to confirm stock as their website states they had zero.
Placed the order and it was with me in <24 hours.
No hassle, decent prices - would recommend.
Eddi, Havri and Eddi relay board.
Ordered a Zappi car charger
Ordered a Zappi car charger. DTS had best price online. Easy ordering, delivered next day. What's not to like?
Great price
The EV charger was a great price and works seamlessly with my energy supplier.
I am very pleased with my purchase.
Purchased a Wallbox EV charger
Purchased a Wallbox EV charger, the price was very competitive and the unit was delivered promptly. The electrician who fitted the unit made contact with the company to clarify something and was helped in a professional manner.
Once I start the charger using the wall…
Once I start the charger using the wall box app the charger disconnect by itself after ten minutes .I tried to contact the wallbix app help centre with no lack.
Great service
Great service, price & delivery the next day….but it hasn’t been fitted yet…
Excellent Service
Good price, rapid delivery and item exactly as described. Would definitely recommend and will be using again in the furture.
Problem with a panel supplied
Problem with a panel supplied, damaged by couriers, spoke to Leon supplied photos without hesitancy A new replacement panel was supplied and sent within 48 hrs. At no extra cost. Brilliant Service. Will highly recommend.
Product was out of stock but they…
Product was out of stock but they emailed with option of refund or to wait. We chose to wait and product came sooner than they had thought. Great communication and delivery.
Good old-fashioned standards
I have recently had the pleasure of making my first purchase from this firm. As my request was slightly complicated, I had occasion to ring up the manager. I found the whole experience very positive and pleasant, and my requirements were perfectly met. Most grateful.
Very reliable company
Very reliable company. Place Oder and receive the very next day. All items perfect. Will be placing another order soon.
the intercom was faulty and as usual…
the intercom was faulty and as usual its the installer that has to pay the price. lost half a day exchanging it COST £130 PROFIT GONE looks bad with the customer there will be no recommendations from that one.
Excellent service item arrived very…
Excellent service item arrived very quickly, the next working day. Chandelier was just as described and excellent value for money compared to prices with similar companies.
Would highly recommend
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