Good price for ‘new’ product. Delivered quickly but not in original packaging. Does not come with cleaning liquid. Used in my son’s new flat and cleaned carpet really well but after going over the car... See more
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Arrived within a few days of ordering and free delivery. Well packaged. Everything complete. I'm very happy with my purchase.
refurbished product looks like new 1 year guarantee. You don't use a carpet cleaner every day so this was a very good buy
Company details
Written by the company
Direct Vacuums are a unique company offering you brand name products at a fraction of the price of high street shops. Direct Vacuums is the only authorised re-seller of Electrolux, AEG, Zanussi, Hoover and Vax graded products, all our products are guaranteed for 1 year for complete peace of mind.
Contact info
A P Taylor Ltd, Unit 5 Arenson way, LU5 5UL, Dunstable, United Kingdom
- Online support only
- support@directvacuums.co.uk
- directvacuums.co.uk
4.4
Excellent
46K reviews
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Great experience
Really happy with the smoothness of the process, from ordering to a super fast delivery. Product is as described, packed very securely, works really well, and I couldn’t be happier. I’ll definitely use Direct Vacuums again. Thanks
May 12, 2026
Unprompted review
Bread making machine.
Item arrived well packed and very quickly. It was in excellent condition except for some minor dents to the outside casing. It functions perfectly and represents very good value over the RRP.
May 5, 2026
Product arrived damaged due to lack of…
Product arrived damaged due to lack of packing protection, only two of the eight corners with plastic guards.
Still awaiting replacement, no update as of 11/05/26.
May 4, 2026
Great customer service
Great customer service, fast response to a minor issue regarding purchase..all resolved quickly,with minimum fuss.
April 25, 2026
Good product and prompt delivery👍
April 25, 2026
Ordered on a bank holiday weekend and…
Ordered on a bank holiday weekend and it came on the Tuesday! Insane turn around, very happy with purchase.
May 4, 2026
Great prices
May 4, 2026
May use AI-assist with repliesRead more
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Excellent
Good website, great prices and very helpful customer service. Would definitely recommend
April 30, 2026
Reply from Direct Vacuums
We're happy to hear that you had a positive experience with our website, pricing, and customer service. We appreciate your recommendation and value your feedback!
Direct Vacuums
Fast delivery with a perfectly new…
Fast delivery with a perfectly new reconditioned vacuum
April 24, 2026
Reply from Direct Vacuums
We're happy to hear that you received your reconditioned vacuum quickly and in excellent condition! Thank you for your positive feedback.
Direct Vacuums
Good price for product but seal leaking…
Good price for product but seal leaking on machine didn't pay a lot for it. So you get what you pay for. Could return it but seems like a lot of rigmarol
April 25, 2026
Reply from Direct Vacuums
We appreciate your feedback. We're sorry to hear about the leaking seal. We know it's frustrating when a product doesn't meet expectations, and we'll review this issue to improve our product quality. Our customer care team will reach out soon to see if there is anything we can do to help resolve the issue for you.
Direct Vacuums
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