Discount Lots Reviews 211

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and helpfulness, often highlighting their understanding and kind approach. The customer service is frequently described as exceptional, with many people appreciating the personalized attention and quick responses. Consumers find the overall service excellent, noting the efficiency and ease of the process, and many are particularly happy with the discounts offered. The user experience is also highly rated, with reviewers finding it straightforward and easy to navigate. Some people also felt that previous account managers were difficult to communicate with, but this sentiment was quickly turned around by the current team.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the exceptional and... See more

Discount

Clients share positive opinions on discount. Many customers express appreciation for the discounts offered,... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the helpfulness and politeness of... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent company. Virginia and Jose worked with me to secure the property I wanted, as well as went above and beyond with their customer service. This co.pany really wants you to succeed in owning la... See more

Company replied

Rated 5 out of 5 stars

I have 2 properties so far from discount lots. I love the service Carlos provides and how he makes sure I understand the contracts. Sometimes we feel like its not fair to not be able to purchase prope... See more

Company replied

Rated 5 out of 5 stars

Was a pleasure dealing with and working with Virginia and the DiscountLots.com team. Very polite, professional as well as accommodating when it came to the customer service. This company makes buy... See more

Company replied

Rated 5 out of 5 stars

My newest Account Manager, Paola Marin have made my experience great. She gives real help and real customer service each and everytime. She helped me maneuver around my hardship when I needed the hel... See more

Company replied


Company details

Written by the company

We started Discount Lots with one simple idea: Make land ownership easy and affordable for regular people. We took our experience as real estate brokers and supply chain specialists and put it to work to find overlooked deals on land. We take our savings and pass it on to our clients in the form of low prices and easy payments. Not only do we offer exclusive access to listings not listed on the market, but you can also purchase land either outright or take advantage of our innovative rent-to-own program.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

211 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I was able to get all the information I…

I was able to get all the information I needed, the process was quick and easy.

April 10, 2026
Unprompted review
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Reply from Discount Lots

Javonte, good to hear you got the information you needed and that the process felt quick and easy. We appreciate you sharing that!

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

Virginia was very well to help me and…

Virginia was very well to help me and get my paperwork Fixed. She even help with a discount.

March 20, 2026
Unprompted review
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Reply from Discount Lots

Jacob, we appreciate you sharing this. Good to hear Virginia was able to help get everything sorted with your paperwork and work with you on the discount as well. Glad it all came together!

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

Thanks Discounts Lots, Finally a Land Owner!

Thanks to Discount Lots I am FINALLY a land owner. My Portfolio Manager Paola Marin was a Godsend. She worked with me extensively and multiple times when I faced challenges with permitting. If it had not been for her, I would not have been able to have what I have today. If you are looking for property, Discount Lots will not disappoint! Ask for Paola Marin as a Portfolio Manager, she will have your back ALL THE WAY! Thanks again Discount Lots for your service and hard work.

February 10, 2026
Unprompted review
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Reply from Discount Lots

Shanetta, it’s great to hear how Paola supported you through the permitting challenges and stayed by your side the whole way, that kind of steady, hands-on help is exactly what we aim for.

Your trust and recommendation mean a lot to all of us. Wishing you nothing but success and great memories on your new property!

Warm regards
Discount Lots Team

Rated 5 out of 5 stars

Virginia.....

Virginia...... She is exactly the reason my experience was so amazing. Virginia patiently answered all of my questions and communicated with me beautifully with thoughtfulness and compassion. She sent me all of the links that I needed and was very warm and friendly. I'm very grateful today to become a land owner!!!!

February 7, 2026
Unprompted review
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Reply from Discount Lots

Sunshine, we appreciate you sharing your experience and highlighting the support Virginia provided along the way. It’s great to know she helped make the process smooth and straightforward for you. Congratulations on becoming a landowner, we’re glad we could be part of that step.

Best regards,
Discount Lots Team

Rated 5 out of 5 stars

Johan Cervantes is truly one of the…

Johan Cervantes is truly one of the best. He is consistently polite, friendly, and extremely helpful, creating a professional yet comfortable experience at every interaction. Johan understands that life happens and always responds with patience, clarity, and reassurance. His calm demeanor and extensive knowledge made the land-buying process seamless and stress-free. Thank you, Johan, for your unwavering support and exceptional service.

December 21, 2025
Unprompted review
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Reply from Discount Lots

Tania, we really appreciate you taking the time to share this. Hearing that the process felt easy, supportive, and stress free from start to finish is exactly what we hope for. Buying land is a big decision, and it’s great to know you felt comfortable and confident along the way. Thanks again for trusting us with something so important.

Warm regards,
The Discount Lots Team

Rated 5 out of 5 stars

I love discount lots

I love discount lots. Best decision to buy a piece of land. I also love my account manager. Sam is very nice, and easy to talk to. Discount lots work with you when you need to postpone your payment. I may buy another piece of land once I pay off the one I have now.

December 19, 2025
Unprompted review
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Reply from Discount Lots

Michelle, owning land is a big milestone, and it’s wonderful to know that choosing Discount Lots felt like the right move for you. Your comments about Sam being approachable and easy to work with, along with the flexibility our team provides when life requires adjustments, truly reflect what we aim to deliver. We’ll be here whenever you’re ready to explore that next piece of land.

Sincerely,
The Discount Lots Team

Rated 2 out of 5 stars

The customer service was very good but…

The customer service was very good but the land I bought was way to far from my jobs had to cx within a week I tried but it was to late I lost all my money it was very disappointing since I spent my last of my savings to get this land id wish I read it wasn't refundable I lost money I desperately needed $495 so don't buy land from them unless you know for 100% it will work otherwise your just out all the money and the land.

November 3, 2025
Unprompted review
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Reply from Discount Lots

Brandy, it’s clear how difficult this experience was for you, and I truly understand why losing funds you depended on would feel overwhelming. We're glad to hear that your interactions with our team were positive, and I’m sorry that the property ultimately did not work with the distance required for your job situation.

At the time of purchase, the down payment you made secured the property and removed it from the market, which is why it is applied as non refundable under our agreement. This policy allows us to keep pricing accessible for all buyers and applies consistently across all purchases. That said, We understand that policies don’t lessen the emotional impact when circumstances change unexpectedly.

Your feedback is important, and situations like this are exactly why we encourage customers to take the time they need to confirm that a property fits their location and long term needs before moving forward.

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

Virginia helped me through the land purchase . Highly recommend her to everyone!purchase. She and her husband were both very courteous and helpful in everything. !

I am totally happy with Virginia and the help she gave me. Highly recommend her to everyone!

December 9, 2025
Unprompted review
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Reply from Discount Lots

Brenda, it’s wonderful to hear how supported you felt throughout your land purchase. Virginia’s patience, courtesy, and dedication truly show in the way she and her husband helped guide you through every step, and we’re glad that made the experience a positive one for you. Knowing you’re happy with your purchase and confident recommending her means a great deal to our team.

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

I’m so excited for my new purchase

I’m so excited for my new purchase. Mrs. Virginia assisted me with my purchase and couldn’t be happier to have something for me and my family.

December 11, 2025
Unprompted review
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Reply from Discount Lots

Thank you for sharing your experience, Tradistine. It’s wonderful to hear how meaningful this purchase is for you and your family, and we’re glad Virginia was able to guide you through the process with the care you deserved. We’re excited for you as you start this new chapter and appreciate you choosing Discount Lots.

Warm regards,
The Discount Lots Team

Rated 5 out of 5 stars

This company is amazing

This company is amazing, great service. Polite, kind, and courteous. My land manager Julian is the man. Helped me with all my concerns and needs. He gets 10 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. There payment plans helps the average Joe Shmoe like me acquire land.

November 3, 2025
Unprompted review
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Reply from Discount Lots

Martin, we’re so glad to hear how positive your experience has been! It’s wonderful knowing that Julian was able to provide the support and care you needed throughout your land purchase. We truly appreciate your kind words and are happy that our payment plans made land ownership possible for you!

Warm regards,
Discount Lots Team

Rated 5 out of 5 stars

Took months for me to figure out what I wanted Great company

I have been working with the discount lot crew for a while now I have been going over and over the different properties searching for something particular. Virginia is great to work with she was very patient and when something came up that I was going to buy she even told me to hold on because something else was coming up that would fit me better and I did so I now have the property that I want and I am very happy with their payment options. As well as the immediate use of the land. The team works well together Sam Salazar has also been extremely helpful with all the legal ends I highly recommend this company they're on point with a great mission

October 14, 2025
Unprompted review
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Reply from Discount Lots

Mrs. Alexander, it’s wonderful to hear how smoothly your experience went and how both Virginia and Sam supported you in finding the perfect property. Your story reflects exactly what we strive for - patience, honesty, and teamwork to help our customers reach their goals. We’re so glad you’re happy with your new land and our flexible payment options!

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

I'm very thankful for discount LOTS…

I'm very thankful for discount LOTS with the opportunity to be a landowner I was a homeless veteran on the streets of Miami until I found discount lots on the website and the library and now I live on my property and I'm very happy and pleased with it thank you discount lot I appreciate it Terry Lee Lewis 527 Blue sky drive lake placid Florida 33852

October 23, 2025
Unprompted review
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Reply from Discount Lots

Terry, your story truly touched us, we’re so grateful you shared it. Knowing that you’ve built a new chapter of stability and happiness on your own land means the world to us. It’s an honor to have played a small part in helping you achieve that.

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

Was a pleasure dealing with and working…

Was a pleasure dealing with and working with Virginia and the DiscountLots.com team. Very polite, professional as well as accommodating when it came to the customer service. This company makes buying land easy as 1, 2, 3, and other than gold, land is the best investment... Thank you again for your assistance with making ownership a feasible reality!!! :-)

Your Friend & Client,

Jason

October 7, 2025
Unprompted review
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Reply from Discount Lots

We’re so glad to hear that you had a great experience, Jason! Virginia and our team strive to make every land-buying journey smooth and stress-free, and it’s wonderful to know we delivered that for you. Thank you for trusting Discount Lots to help make land ownership a reality, we truly appreciate your kind words and support!

Warm regards,
The Discount Lots Team

Rated 5 out of 5 stars

Virginia Virginia is the best

Virginia Virginia is the best, so helpful and the fact that she remembers her clients even from months of not speaking amazes me thank you discounts lots great service and for giving people like myself a chance to have a part of the American Dream

August 27, 2025
Unprompted review
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Reply from Discount Lots

We’re thrilled to hear about your experience, Naolm Carter. Virginia will be so glad to know that her helpfulness and attentiveness made such a lasting impression. Remembering our customers and making each interaction personal is something we truly value. Thank you for trusting Discount Lots to help you achieve your dream of land ownership.

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

Very simple process!

Very simple process!

August 5, 2025
Unprompted review
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Reply from Discount Lots

Cynthia, we’re delighted to hear that you found the process very simple! At Discount Lots, we work hard to make land ownership as easy and straightforward as possible, and it’s wonderful to know that this was your experience.

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

Above & Beyond

Virginia was very helpful and she went above and beyond to help us become land owners. And when I say "above and beyond," I truly mean it. I am, by nature, a very skeptical, distrusting, picky kind of gal and Virginia was able to put up with me which is not an easy task. At this point, we are very pleased with our purchase. Should anything change, I will of course let you know. I do recommend discountlots.com

August 9, 2025
Unprompted review
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Reply from Discount Lots

Sheri, we’re so glad to hear that Virginia was able to provide the level of support and patience you needed throughout your land purchase journey. It’s wonderful knowing she could help ease your concerns and make the process a positive one. We’re delighted that you’re pleased with your purchase and grateful for your recommendation of DiscountLots.com.

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

Great Customer Service

Paola Marin Barrera has been great to work with anytime I had questions or concerns she was very fast with replying. The entire process has been very easy.

August 13, 2025
Unprompted review
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Reply from Discount Lots

Amanda, thank you for sharing your positive experience with Paola. We’re thrilled to hear that she was quick to respond to your questions and concerns, and that the entire process felt easy for you. Providing smooth and efficient service is always our goal, and it’s wonderful to know Paola delivered that for you.

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

Everything was excelente great serveces…

Everything was excelente great serveces very helping guys MR José Gómez. I i'm very happy for everything thanks You

July 1, 2025
Unprompted review
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Reply from Discount Lots

Thank you so much, Casey! We’re glad to hear you had such a great experience, and we truly appreciate your feedback. José will be happy to know he made a positive impact — we’re lucky to have him on the team. If there’s ever anything else you need, we’re always here to help!

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

My experience with Discount Lots LLC…

My experience with Discount Lots LLC has been overwhelmingly positive, and I'm happy to share my feedback regarding their services and team.

What stands out most about this company is their commitment to genuine customer care. The representative assigned to my account, Jose, exemplifies everything you'd want in a customer service professional. His responsiveness and attention to detail have been remarkable throughout our business relationship.

During some particularly challenging circumstances I faced, Jose went above and beyond to provide guidance and practical solutions. Rather than simply processing transactions, he took the time to understand my situation and help me identify the best path forward to maintain my property investment. This level of personal investment in customer success is rare in today's business environment.

Jose's approach combines professionalism with authentic concern for his clients' well-being. His ability to develop creative solutions during difficult times has been crucial in helping me maintain my property ownership goals. He consistently follows up and ensures that any concerns are addressed promptly and effectively.

The value that team members like Jose bring to Discount Lots LLC cannot be overstated. His dedication to customer success and retention through personalized service makes him an exceptional representative of your company's values.

Based on my experience, I would confidently recommend Discount Lots LLC to anyone seeking reliable property services backed by outstanding customer support.

June 20, 2025
Unprompted review
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Reply from Discount Lots

Thank you so much for sharing your thoughtful review, Philip. We’re truly glad to hear about your positive experience with Discount Lots and the incredible support you received from Jose. His dedication and personalized service reflect exactly the kind of care we strive to provide to every customer. We appreciate your trust in us and are honored to be part of your landownership journey!

Sincerely,
The Discount Lots Team

Rated 5 out of 5 stars

I cannot speak highly enough of my…

I cannot speak highly enough of my experience with DiscountLots.com, especially when it comes to the exceptional customer service I’ve received from my personal account representative, Sam. Over the past two years, Sam has gone above and beyond to ensure that every step of the land-buying process has been smooth, transparent, and stress-free. From my very first inquiry, Sam treated me with genuine care and professionalism, always making me feel like a priority and never just another customer. It’s rare these days to find such consistent dedication, and it’s made all the difference in my confidence and trust in the company.

What truly sets Discount Lots apart is how personalized and ongoing the support is. Sam has remained proactive, responsive, and incredibly knowledgeable, patiently answering all of my questions—no matter how big or small. He’s guided me through paperwork, helped me understand zoning and land use, and even checked in periodically just to make sure everything was going well long after my first purchase was complete. It’s this long-term relationship and commitment to service that really impressed me. I always felt like I had a real partner in the process, not just a salesperson.

Because of Sam’s outstanding support and reliability, I made the decision a few months ago to purchase a second property through DiscountLots.com—without hesitation. That repeat purchase wasn’t just about finding another great parcel of land; it was a direct result of the top-tier customer care I’ve received consistently for over two years. In a world where customer service often feels rushed or impersonal, Sam and the Discount Lots team have proven that true professionalism, kindness, and consistency still exist. I look forward to continuing this relationship and wouldn’t dream of going anywhere else for my land needs.

June 20, 2025
Unprompted review
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Reply from Discount Lots

Thank you, Malcolm. We’re honored to have earned your trust and loyalty over the past two years. Your thoughtful words about your experience — especially the continued support and professionalism you received from Sam — truly mean a lot to us. At Discount Lots, we strive to build lasting relationships, and we’re so glad to hear Sam has made that possible for you. We look forward to continuing this journey with you and helping you achieve even more of your land ownership goals!

Sincerely,
The Discount Lots Team

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