discountsafetygear.com Reviews 

8,769
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Weeks before anyone answered. Wouldn't let me exchange. Return label was $20 less than I paid. Don't bother shopping here

Rated 5 out of 5 stars

I purchased some Timberland pro work boots from here and the price was comparable and shipping was fast. Authentic as well…I previously bought the same pair from Amazon and they were obvious knock off... See more

Rated 5 out of 5 stars

I have purchased from Discount Safety Gear for 10 years & always found great selection at affordable prices. I needed replacements for my Safety Girl work boots (which fit great from day one). I sele... See more

Company replied

Rated 5 out of 5 stars

There was an issue with the card that I used. The customer service folks reached out and helped resolve a problem I did not even know existed, instead of just canceling the order. I appreciate the co... See more

Company details

  1. Clothing Store
  2. Safety and Work Wear Store
  3. Safety Equipment Supplier
  4. Work Clothes Store

Information provided by various external sources

The best construction site safety equipment and industry-standard protective apparel and accessories are at Discount Safety Gear.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(8,769)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extra efforts

Once I approved the logo, it was relatively quick. Plus I changed delivery address late and it still made it. Appreciate all of the extra efforts to get the gear to me!

March 19, 2025
Rated 5 out of 5 stars

Re Boot n Scoot Boogie.

First pair of boots shipped Quickly. The boots had a defect. Sent them back with no shipping charges to myself. New pair sent out 2 days later. My wife dealt with customer service and found them polite and eager to help.

April 9, 2025
Rated 1 out of 5 stars

Never shipped

I ordered products, responded to the email to approve the proof, got an email asking me if my products had been delivered and nothing happened. Several days later I was contacted by a rep who told me that I had never approved the proof and then argued with me when I said that I had. Why did I get the email telling me my order was on the way? I cancelled the order and will not be back.

April 22, 2025
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Reply from discountsafetygear.com

We sincerely apologize for the miscommunication concerning your recent order. We understand how important it is to receive accurate and timely information, and we regret any inconvenience this may have caused you.

Rated 5 out of 5 stars

You had the exact boot I was looking

You had the exact boot I was looking for , for the cheapest price online. Shipping was very fast , came a week before was scheduled . Easy to place order

April 21, 2025
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Reply from discountsafetygear.com

Thank you for your review! We are pleased to hear that we had the boots you looked for and the delivery was made on time. It's always our goal to meet our customers' expectations, and your satisfaction is very important to us

Rated 1 out of 5 stars

The order was sent to thr wrong address…

The order was sent to thr wrong address and took two weeks until ot was delivered.

April 21, 2025
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Reply from discountsafetygear.com

We sincerely apologize for the inconvenience caused by the incorrect update of your shipping address. We would like to inform you that your order has been reshipped to the correct shipping address.

We truly appreciate your understanding and patience regarding this.

Rated 5 out of 5 stars

Timberland boots

My son loved his new Timberland boots. They are getting hard to find and he has worn them all his life. I loved the short time it took to receive them and I will order them again. Thanks

April 12, 2025
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Reply from discountsafetygear.com

Thank you for your review! We are pleased to hear that we had the boots you looked for and the delivery was made on time. It's always our goal to meet our customers' expectations, and your satisfaction is very important to us

Rated 3 out of 5 stars

I placed order well in advance of the…

I placed order well in advance of the shutdown and still got the equipment late.

April 3, 2025
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Reply from discountsafetygear.com

We sincerely apologize for the delay in processing your order. Our office was closed for the holiday, and as a result, orders were processed and shipped in the order they were received.

We appreciate your understanding and patience during this time.

Rated 4 out of 5 stars

Safety Vest

The process went fairly smooth except for the 1 week delay to the office closing.
I wish the company logo could be a bit larger as well on the safety vest.

April 7, 2025
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Reply from discountsafetygear.com

Thank you for your review and feedback. We apologize for the delay in processing and shipping; we were closed for the holiday. I appreciate your suggestions regarding the logo sizing, and I have submitted for further consideration.

Rated 5 out of 5 stars

Fast shipping, easy returns

I have short wide feet with high insoles. I ordered and returned 2 pair of shoes until landing on a third size. Discount safety gear was patient and provided the support I needed to find the correct size. Fast shipping. Easy returns. Ultimately, even with the correct size, the shoes are killing me. But that’s Volcom’s fault, not discount safety gear’s fault.

April 16, 2025
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Reply from discountsafetygear.com

Thank you for your great review! We're so happy to hear that our customer service team was able to assist you throughout the process and provide the support you needed.

However, we’re sorry to learn that the boots are causing discomfort. Your feedback is important to us.

Rated 5 out of 5 stars

Great Purchase & Experience

Quick and easy. No issues with anything. The whole process was easy and convenient.

April 1, 2025
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Reply from discountsafetygear.com

Thank you for your great review! I'm thrilled to hear that the transaction went smoothly and you had no issues. Your feedback is invaluable and helps us improve our services.

Rated 5 out of 5 stars

Smooth and easy process.

Smooth and easy process.

April 1, 2025
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Reply from discountsafetygear.com

Thank you for your great review! I'm thrilled to hear that the transaction went smoothly. Your feedback is invaluable and helps us improve our services.

Rated 5 out of 5 stars
discountsafetygear.com logo

Reply from discountsafetygear.com

Thank you for your review! We are thrilled to hear that your experience with our service was fast and simple. Your feedback is invaluable to us, and it encourages our team to continue providing the best possible service.

Rated 3 out of 5 stars

Lackluster experience

Original proof was missing the rear graphics. The website paired two incompatible products (full brim hardhat with ear protection that doesn't work with full brim. Customer service has been unresponsive.

April 10, 2025
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Reply from discountsafetygear.com

We sincerely apologize for any inconvenience you may have experienced regarding the ear muffs. We have reached out.

We would like to discuss the specifics of the problem further, so we can address it promptly. Please call 877-411-0035

Rated 5 out of 5 stars

Fast shipping

Perfect product

March 30, 2025
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Reply from discountsafetygear.com

Your satisfaction is our priority, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

They had everything in stock

They had everything in stock, received my order quickly and the prices were good.

April 13, 2025
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Reply from discountsafetygear.com

Thank you for your review! We truly appreciate you taking the time to share your thoughts with us.

We are delighted to hear that you are satisfied with the service and that your item arrived quickly. Your feedback is invaluable in helping us maintain the high standards we strive for.

Rated 5 out of 5 stars

The price was great and fast shipping…

The price was great and fast shipping but tracking shipping was not so great .

April 10, 2025
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Reply from discountsafetygear.com

Thank you for your review. We appreciate you taking the time to provide us with your feedback. It’s invaluable to us as we strive to improve our services and meet the needs of our customers.

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