Discount Scooters Reviews 33

I can’t praise this company enough. Following a horrendous experience with another mobility spares company I tried this one. I called to check they had the tyre & inner tube I needed and was dealt with by a really lovely gentleman not only did he physically check the stock but posted my items immediately after I completed the online order. AND items arrived today, the day after I ordered them. Honestly this is customer service the way it should be. I wish there were more people and companies like this one. Thank you so much.

Fast delivery, well packaged, good communication. Very satisfied with purchase. Everything ensured I had the correct item for my needs. I would highly recommend Discount Scooters.

Good and prompt service, excellent customer service and dispatch of goods same day as order.

Very prompt service. I received the part for my scooter a day earlier than stated. Thank you Richard of Active Mobility.

I ordered a tyre for my scooter mid afternoon on a Friday and they dispatched it thesame day. Itarrived first thing Monday morning I fitted it and all in time for my dogs morning walk.

Needed a part for my scooter. Was informed on the progress at every stage.
The part came in on the due date and was fitted the same day.
I highly recommend this company.

‼️please read - a rare moment …

What an incredible company to deal with , couple of questions asked and a spare two keys sent ,

Been a veteran and working with reputable companies it is so hard to find one’s who honour all

These do, Richard and his team were magnificent and we are so glad the came recommended as we have now added them to our organisation list of trusted suppliers to the charities I am patron too

Sir James M Remington KBE DSM DSO
Knighted for Creating PHOENIX RISEN which rescued thousands of children around the world .

I ordered a BattBoost device from them last year, and that order was super smooth and painless.

But what really makes them stand out is that just yesterday I had an incident where some teenagers blocking my path caused my power chair to hit a metal railing, and the discharge cable got absolutely obliterated.

Richard not only replied to my email on a Friday evening, but he arranged for a replacement cable to be mailed out so fast that it arrived this morning.

That's going above and beyond, and I am so grateful for such amazing customer service.

Really helpful and quick to deliver my items.

Bought 1 fuse..ended up costing 17.95...thought I had to get special fuse 2 fit the scooter...turns out you could buy exactly the same fuse on ebay for 75% less!.... feeling ripped off...check b4 u buy!

Ordered part incorrect one, nice man on phone gave me a refund. Would deal with again. Many thanks.

I asked for help and was treated to a service that solved my problem by helpful, friendly and efficient staff. I can recommend them whole heartedly

I lost my part for my scooter with Royal mail, i rang discount scooter the chap was very kind and helpful,and sent me a replacement which arrived next day, i am now a customer from now on faultless service am now mobile

Richard was very knowledgeable and helpful. I needed a scooter part urgently, due to a pending holiday abroad. He quickly sourced the right part and ensured swift receipt. I couldn't have received a better service.

I have been searching for a spare key for my scooter for a long time. Discount Scooters had one and it was quickly dispatched to me.

As title says, fantastic service and well priced items. Package arrived early which is always a bonus, would recommend seller and items 100%

I contacted Discount Scooters trying to find a spare part for my mobility scooter. I had tried other sites and no-one seemed to know the part number, let alone who might have the part I needed. However, THIS company helped me very quickly. I gave them some details and sent a photo of the part and they came back to me very quickly with the part number and how much it would cost me to buy it from them (through their supplier). I asked them to go ahead and order it for me and it arrived just a few days later. Really, I couldn't have asked for a better service. Richard, who helped me most with this, was outstanding. Excellent company !

The team have gone above and beyond for me when needing a new battery for my scooter. I ordered the wrong one and they were able to order the correct one and swap them over all within a short amount of time. I then needed a safety sticker to take the battery on a flight and they have also sourced this for me. I will use them again and would recommend to others.

Absolutely outstanding performance in service and delivery. Item sourced and delivered in half the time estimated. To say I’m delighted is an understatement! Thank you!

I found Richard very helpful and knowledgeable regarding the part I needed for my mobility scooter. There were several parts that looked similar, but Richard made the effort which fortunately he had in stock. My query was late Saturday afternoon, posted first thing Monday, received first thing Wednesday morning. Correct item, and on the road again. Thank you Richard. I wholeheartedly recommend Discount Scooters.