Discounttoday Reviews 296

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers are pleased with the pricing, often finding products at significantly lower costs compared to other retailers. They also frequently commend the quality of the products received, noting that items are often as described and in good condition. The ordering process is often reported as simple and straightforward, with many appreciating prompt shipping and timely delivery. However, some people were dissatisfied with various aspects of their experience. Issues with orders not being fulfilled or being shorted on items were mentioned. There were also instances of products arriving without essential components or being incomplete, suggesting potential quality control problems. Concerns about delivery services included delays, lack of clear communication regarding shipping issues, and even instances where tracking information was inaccurate or non-existent. A few customers also reported payment issues and concerns about product authenticity.

What people talk about most

Product

Users describe ambiguous interactions with product. While many customers received their products quickly, in... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many praising fast shipping, timely... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers praise the ease of... See more

Price

Consumers find price to be positive, often noting discounted prices and good deals. Many reviewers... See more

Quality

Clients share positive opinions on quality. Many customers received products in good condition, noting their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received notice that the seller is unable to fulfill my request, due to circumstances beyond their control. My response? Thank you very much for your diligent efforts in trying to make thi... See more

Company replied

Rated 5 out of 5 stars

Checked with them before placing order that item was available and new?, not a return or repack. They confirmed all good. Placed order and 6 days later got an email saying order refunded due to exte... See more

Company replied

Rated 5 out of 5 stars

Order 585931 Order an Ego Trimmer. It came without the Battery and Charger. Battery and charger arrived yesterday September 13. Their customer service dept. is awesome! They solve my problem... See more

Company replied

Rated 5 out of 5 stars

I admit I was very skeptical of this company especially after I placed my order before reading some of the negative reviews. I really thought I had been ripped off when I tried to call the listed comp... See more

Company replied


Company details

  1. Shopping Mall
  2. Childrens Home
  3. Clothing Store
  4. Tool Store

Written by the company

Many special promotions, We cut out the middleman and pass the savings to you.


Contact info

3.6

Average

TrustScore 3.5 out of 5

296 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Stay away

Poor communication for support. Was not able to cancel easily and they kept sending product that I told them I did not want. WILL NOT USE AGAIN.

December 23, 2025
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Reply from Discounttoday

Thank you for your feedback. We are sorry to hear that you were dissatisfied with our cancellation process and communication.

At Discounttoday.net, we prioritize rapid fulfillment to ensure our customers receive their items as quickly as possible. In many cases, once an order is placed, it is processed and handed over to our shipping partners almost immediately. Because of this speed, we are often unable to cancel an order once it has entered the shipment phase.

We apologize for any frustration this caused, but our team’s priority was to ensure the item reached its destination as scheduled. We appreciate your input as it helps us refine our communication regarding order timelines.

Rated 1 out of 5 stars

They cancelled my order

They cancelled my order and 10 days later still no refund. Use caution when using this company for anything.

December 4, 2025
Unprompted review
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Reply from Discounttoday

Thank you for bringing this to our attention. We sincerely apologize for any concern regarding your refund.

Upon checking our records, we can confirm that your full refund has already been processed on our end. Please be aware that once a refund is issued, it typically takes 3 to 10 business days for the funds to reflect in your account, depending on your bank or credit card provider's processing times.

We recommend checking with your financial institution to see if the transaction is currently pending. If you need further assistance, please contact us via email.

Rated 5 out of 5 stars

Be wary --Positive Update

Checked with them before placing order that item was available and new?, not a return or repack. They confirmed all good. Placed order and 6 days later got an email saying order refunded due to extended delivery yet o had emailed on day 4 confirming all good. I had an order number of course. They confirmed all good but busy time die to Xmas, and tracking would come shortly. Be wary

01-02-2026: Product received after order entered for new inventory which vendor had received. All fine now. Thanks for your cooperation.

December 8, 2025
Unprompted review
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Reply from Discounttoday

Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the cancellation of your order after we had previously confirmed its availability.

During the peak holiday season, our inventory levels can change rapidly across multiple fulfillment centers. While we initially confirmed the item was ready, an unexpected delay at the final logistics stage meant we could no longer guarantee delivery within a timeframe that was fair to you. To ensure your funds were not held up during the holidays, our system issued an automatic refund.

We understand that receiving a refund instead of your product is disappointing, especially after reaching out to us for confirmation. This was not the outcome we intended, and we are reviewing our internal communication to prevent this kind of discrepancy in the future.

Thank you for your patience and for giving us the opportunity to clarify the situation.

Rated 1 out of 5 stars

THIS SITE IS A SCAM

The good reviews on this site are FAKE. THIS SITE IS A SCAM, STAY AWAY. I actually received a product from them, but the chances that it's not counterfeit are NIL, and at no point did I get an authentic purchase confirmation from them with a receipt for payment, I never got any legitimate tracking info, their responses to me made no sense, AND THEN THE FINAL RECEIPT I GOT WITH THE DELIVERY WAS FOR $70 more than I purchased the product for. They're probably going to steal my identity. STAY. AWAY.

December 6, 2025
Unprompted review
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Reply from Discounttoday

We take your concerns very seriously and would like to address them immediately. We assure you that we are a legitimate business and do not engage in the practices you have described.

Regarding the discrepancies you mentioned—specifically the receipt amount and the tracking information—we would like to investigate this further. It is possible there was a technical error or a mix-up with the documentation provided by the carrier.

To help us resolve this, could you please provide your Order Number? Once we have that, we can verify your transaction, clarify the pricing difference, and provide proof of authenticity for your records. We want to ensure you have full peace of mind regarding your purchase and your data.

Rated 3 out of 5 stars

Limit the items on sale

Order 2 set of claps that were on sale,
But only would send out one set ( others set was out of stock). Instead of back ordering the other set.
Was told we can order the 2nd set at regular price. 🤔😡

December 2, 2025
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Reply from Discounttoday

Thank you for bringing this to our attention. We apologize for the frustration caused by the stock shortage and any misunderstanding regarding the pricing for your second set.

Due to the high demand during our sale, we unfortunately ran out of stock for the second set of clamps. Our policy is to ship what is currently available and refund the out-of-stock items immediately so that customers are not charged for products we cannot deliver right away.

However, we want to make this right. If you are still interested in the second set, please contact our support team directly. We would be happy to honor the original sale price for you as soon as the item is back in stock, as we value your business and want to ensure you get the full set you intended to purchase.

We look forward to hearing from you and resolving this to your satisfaction.

Rated 1 out of 5 stars

Be ware

Be ware! Placed order for Breville air fryer and receive no confirmation email or order number a week later. Checked all email/ junk/spam folders and nothing. Attempted calling several times during posted business times and only get a busy signal. Sent an email to address provided for customer service with no reply. Tried the chat function and nobody ever engaged my chat. This merchant is beyond suspicious and I highly recommend you try calling first before placing an order. Pricing is great and too good to be true! They will respond to this post like so many saying they have already worked with me on the solution but they haven’t….. Stay clear!

November 28, 2025
Unprompted review
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Reply from Discounttoday

Thank you for bringing this to our attention. We are concerned to hear that you haven't received your confirmation and have had trouble reaching us.

Due to the high volume of orders during the holiday season, our communication channels have been busier than usual, and we apologize for the delay in our response. We assure you that we are a legitimate business and want to ensure your order is handled correctly.

To help us resolve this immediately, could you please provide your Order Number here? If you do not have it, please provide the Full Name or Email Address used for the purchase. This will allow us to track your order in our system and provide you with an immediate status update and tracking information.

We are ready to look into this the moment you provide those details.

Rated 4 out of 5 stars

Came as expected

Came as expected. Product works good.

November 7, 2025
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Reply from Discounttoday

Thank you so much for your feedback! We’re glad to hear the product arrived as expected and is working well for you. If you ever need any assistance, feel free to reach out — we’re always here to help!

Rated 5 out of 5 stars

Item thanks for a great purchase exactly what I wanted and at a…

Item exactly what I wanted and at a good discount. It was a positive transaction

November 7, 2025
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Reply from Discounttoday

Thank you for your wonderful review! We’re happy to hear the item was exactly what you wanted and that you enjoyed the discount. We truly appreciate your support and are glad you had a positive experience with us!

Rated 5 out of 5 stars

Great experience

Great experience dealing with this website and ordered some dewalt tool boxes.

November 7, 2025
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Reply from Discounttoday

Thank you so much for your kind review! We’re glad to hear you had a great experience ordering your DeWalt tool boxes. We truly appreciate your trust and support!

Rated 5 out of 5 stars

Great experience

The price was much lower than other companies had, the product was shipped quickly and arrived in good condition.

October 24, 2025
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Reply from Discounttoday

Thank you so much for your wonderful review! We’re happy to hear you found a great price with us and that your order arrived quickly and in perfect condition. We truly appreciate your support!

Rated 5 out of 5 stars

Quick delivery

Delivery of my order was without delay! Also, responded to my to my order question very swiftly!

November 7, 2025
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Reply from Discounttoday

Thank you for the great feedback! We’re glad to hear your order arrived quickly and that our team was able to assist you promptly. We truly appreciate your support!

Rated 1 out of 5 stars

Nightmare

Nightmare! No confirmation, no contact information, no return or cancelation options and if you do receive your item it may not be in it's original packaging. Should have done more research on this company. Pay the extra $10 and get it from a reputable supplier!

November 3, 2025
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Reply from Discounttoday

Thank you for your feedback. We’d like to clarify that all order updates, including your tracking information, were sent to the email you provided — sometimes these emails may land in the spam or promotions folder.
Regarding your order, we responded to every message from you and also provided the tracking details, but it seems they may not have been checked, which led to the dispute being opened. Unfortunately, misunderstandings like this can happen.
Either way, the dispute has now been accurately presented to the bank.
We appreciate your feedback and will continue working to improve our communication.

Rated 5 out of 5 stars

The product was just what I wanted

The product was just what I wanted. The price was right and delivery was quick.

October 16, 2025
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Reply from Discounttoday

Thank you so much! We're glad to hear the product was exactly what you wanted and that the price and fast delivery met your expectations. We truly appreciate your support!

Rated 5 out of 5 stars

Highly recommend this vendor.

Very easy to buy quality tires for my vehicle. Delivery was actually sooner than quoted. I am a repeat customer.

October 16, 2025
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Reply from Discounttoday

Thank you so much for your kind words! We're delighted to hear the ordering process was easy and that your tires arrived even sooner than expected. We truly appreciate your continued trust and being a repeat customer. Thank you for recommending us!

Rated 1 out of 5 stars

Missing order

Didn't receive order still waiting to receive order or refund

October 16, 2025
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Reply from Discounttoday

We’ve already processed a refund for your order. Additionally, we previously responded to your email, but we haven't received a reply from you yet. Could you please check your inbox or spam folder for our response? Once we hear from you, we’ll be happy to assist further.

Rated 5 out of 5 stars
Discounttoday logo

Reply from Discounttoday

Thank you so much for your 5-star review! 🌟
We’re glad to know you’re satisfied with our prices and shipping — we truly appreciate your support!

Rated 5 out of 5 stars

Good price,free shipping

Good price,free shipping, fast fulfillment.excellent communication

October 16, 2025
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Reply from Discounttoday

Thank you so much for your great feedback! We’re delighted to hear that you enjoyed our pricing, free shipping, and fast service. We truly appreciate your kind words about our communication as well.

We look forward to serving you again soon!

Rated 5 out of 5 stars

Makita Impact Wrench Order

Makita Impact Wrench Order
This retailer stocked the item I was looking for at a low price with free shipping that sealed the deal for me. The ordering process was simple & straightforward, and the shipping was prompt. I received the new item in good condition inside the original packaging box.

October 7, 2025
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Reply from Discounttoday

Thank you for sharing your experience! We’re so glad to hear that your Makita Impact Wrench order arrived promptly and in perfect condition. It’s great to know you found our pricing, free shipping, and ordering process to your satisfaction.

We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Easy order

Easy order, great price, quick shipping!

October 9, 2025
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Reply from Discounttoday

Thank you so much for your kind feedback! We’re happy to hear you enjoyed the easy ordering process, great price, and fast shipping. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Site legit and received my product

I purchased a DeWalt saw and received it fast. The price was lowest. I was a bit concerned due to some negative reviews but I also saw that those reviews were old. The site is legit and I would purchase again.

October 16, 2025
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Reply from Discounttoday

Thank you for giving us a chance and for sharing your experience! We’re glad to hear your DeWalt saw arrived quickly and that you were happy with the price. We truly appreciate your trust and are grateful for your kind words confirming our legitimacy.

We look forward to serving you again in the future!

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