Dispensed Reviews 

3,229
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff and customer service as understanding, friendly, and professional, making interactions pleasant and supportive. Many people found the team easy to talk to, helpful, and accommodating, which made the entire process feel safe, well-informed, and stress-free. The overall service is consistently described as quick, easy, and straightforward, leading to a smooth and efficient user experience. Consumers also appreciate the prompt response times and timely consultations, contributing to an effortless journey from inquiry to resolution. However, some customers also noted that calls and consultations were occasionally late, with some experiencing delays without prior notification.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Customer service

Customers had positive experiences with customer service, often highlighting the helpfulness,... See more

Service

Customers consistently note positive experiences with service, praising its promptness, professionalism, and... See more

User experience

Clients share positive opinions on user experience, consistently describing it as straightforward, easy, and... See more

Response time

People report positive experiences with response time, highlighting excellent communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dispensed are very accommodating and friendly, quick and easy to connect with. Very calm and easy to talk to. I highly recommend dispensed to anyone. Thankyou for helping me

Rated 5 out of 5 stars

Simple to follow questionnaire. Prompt reply by dispensed. Two telly calls later 15/20 mins, approved. Doctor and Nurse were both extremely understanding.

Rated 5 out of 5 stars

Dr Dollie was very professional and concise, had an answer for every question i had about my prescription or laws surrounding the product. Thank you so much for your hard work and effort, I truly... See more

Rated 5 out of 5 stars

Great experience from the nurse consultation and the doctors consult. They both were patient and friendly and if I had any questions or needed further explanations they took the time to make sure y... See more


Company details

  1. Pharmaceutical Company
  2. Delivery Service
  3. Doctor
  4. Software Company

About Dispensed

Written by the company

Alternative Healthcare Doctors

A subscription service with Australia-wide telehealth consultations.

Get started

Book a free initial consultation with one of our Clinicians.

We connect you with our qualified doctors to provide suitable therapies, allowing you to get treatment fast. There are no upfront fees, you only pay for your treatment plan if approved. We handle all appointments and applications on your behalf, making us 100% commitment free.

Hear directly from our customers

‘I don’t think I could ask for anything more from the team at Dispensed. From the initial consultation i found the staff and nurses to be very understanding and helpful . The process was very easy and fast. I would go as far as saying it is life changing to be able to legally access quality medication that truly helps .’

‘I’ve been a patient at Dispensed since 2023 and have nothing but awesome experience from the very 1st consult. Sign-Up was quick and it’s easy placing an order as the customer support team are quick to respond. Great quality products with an awesome variety too.’

‘Straight forward and simple consultations. Customer service is a 10/10 for me so far, very quick at responding to any concerns or enquiries I’ve had. Shipping times have been on time and last but most importantly the guys at dispensed clearly take pride in the brands they provide to thier patients - premium high quality 10/10 so far!’

Access Telehealth appointments when it suits you, Australia wide.

• In-depth health review and personalised treatment
• Compassionate care
• Online prescription filling and express delivery
• No referral required

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(3,229)

1,591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The doctor I spoke to was excellent, very professional and understanding. Thankyou.

The doctor I spoke to was very understanding of my worries on taking THC, but at the same time she was very encouraging as I am needing help to get some rest. The doctor answered all of my questions and provided a lot of confidence for me to try this medication. I appreciated understanding the chance of overdose is rare. Thankyou so much for your advice and this positive experience. I’m looking forward to some sleep and feeling well rested. I appreciate your time and am looking forward to an ongoing therapeutic relationship. Kind regards Erin

June 23, 2026
Rated 5 out of 5 stars

Highly recommend!

Easy, fast and completely free! I was able to secure my first appointment the very next day and the doctor was incredibly patient, taking the time to help me find the most suitable medication.

The nursing staff and the chat support team have been wonderful to deal with - friendly, supportive and always helpful. Thank you to the Dispensed team for such a positive experience. I highly recommend their service!

June 18, 2026
Rated 5 out of 5 stars

Wonderful experience

I was hesitant about opting for this alternative treatment at first but my experience was nothing short of excellent! Dr Ajegbomogun was a total professional, understanding and he explained everything to me so clearly and kindly, the whole process was seamless! Hopefully this treatment works for me but as far as the process goes, I can’t fault them. Thank you Dr Ajegbomogun and the Dispensed team!

June 18, 2026

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