Dispensed are very accommodating and friendly, quick and easy to connect with. Very calm and easy to talk to. I highly recommend dispensed to anyone. Thankyou for helping me
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Review summary
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Reviews shaping this summary
Simple to follow questionnaire. Prompt reply by dispensed. Two telly calls later 15/20 mins, approved. Doctor and Nurse were both extremely understanding.
Dr Dollie was very professional and concise, had an answer for every question i had about my prescription or laws surrounding the product. Thank you so much for your hard work and effort, I truly... See more
Great experience from the nurse consultation and the doctors consult. They both were patient and friendly and if I had any questions or needed further explanations they took the time to make sure y... See more
Company details
About Dispensed
Written by the company
Alternative Healthcare Doctors
A subscription service with Australia-wide telehealth consultations.
Get startedBook a free initial consultation with one of our Clinicians.
We connect you with our qualified doctors to provide suitable therapies, allowing you to get treatment fast. There are no upfront fees, you only pay for your treatment plan if approved. We handle all appointments and applications on your behalf, making us 100% commitment free.
Hear directly from our customers
‘I don’t think I could ask for anything more from the team at Dispensed. From the initial consultation i found the staff and nurses to be very understanding and helpful . The process was very easy and fast. I would go as far as saying it is life changing to be able to legally access quality medication that truly helps .’
‘I’ve been a patient at Dispensed since 2023 and have nothing but awesome experience from the very 1st consult. Sign-Up was quick and it’s easy placing an order as the customer support team are quick to respond. Great quality products with an awesome variety too.’
‘Straight forward and simple consultations. Customer service is a 10/10 for me so far, very quick at responding to any concerns or enquiries I’ve had. Shipping times have been on time and last but most importantly the guys at dispensed clearly take pride in the brands they provide to thier patients - premium high quality 10/10 so far!’
Access Telehealth appointments when it suits you, Australia wide.
• In-depth health review and personalised treatment
• Compassionate care
• Online prescription filling and express delivery
• No referral required
Contact info
Australia
- dispensed.com.au
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service from John
June 6, 2026
Unprompted review
Rubbish company
Rubbish company. Always late . Poor service . Dont go with this company
June 5, 2026
Unprompted review
Reply from Dispensed
Hi Mohammad, We sincerely apologise that your experience did not meet expectations. We take feedback seriously and are continuously working to improve our processes. If you have any outstanding concerns please reach out to the team via LiveChat. Thanks, Dispensed
Off shore customer service
Off shore customer service. Underweight orders. Vapes won’t work and four hours with support and no luck. Multiple emails. Can’t actually speak to anyone. They can block you from live chat and refuse to further assistance. Rude
June 4, 2026
Unprompted review
Reply from Dispensed
Hi Cameron,
We sincerely apologise that your experience did not meet your expectations. We take all feedback seriously. If there are any outstanding concerns that have not been resolved, please contact us directly and we will be happy to assist further. Thanks, Dispensed
Constant contact
Constant contact. Easy instructions to follow while navigating the site. Very pleasant Drs/nurse made it easy to understand what to do next .
June 4, 2026
So far the experience has been really…
So far the experience has been really seamless everyone ive dealt with, the Doctor, Nurse, and customer service rep Rodalyn have been really helpful.
June 4, 2026
Unprompted review
Support is instant
Support is instant, and basically 24/7. Good quality service and offering. The doctor/nurse consults are always top quality and very accommodating. Patient first company.
June 3, 2026
Unprompted review
Simple
Simple, friendly, fast and efficient.
Thank you for your assistance today John 😊 👍
June 3, 2026
Unprompted review
Definitely recommend
Super quick to get in contact with and easy to get things sorted out for you. John was super helpful. Would definitely recommend.
June 3, 2026
Unprompted review
Very informative doctor was nice and…
Very informative doctor was nice and considerate. I haven’t tried my treatment yet but unlike how you can try different things and book follow up appointments
June 3, 2026
Been with you guys for about 4 years…
Been with you guys for about 4 years now and have never missed a beat. Always on time and quality is always excellent.
June 3, 2026
Unprompted review
Straight forward customer service and…
Straight forward customer service and friendly staff.
May 30, 2026
Gelo my online support person was very…
Gelo my online support person was very helpful and also did not make me wait. Got my issue and order sorted very promptly!!
June 1, 2026
Unprompted review
Sophie did well
Sophie did well. Not sure if you use people of AI. If you use people, she should get a bonus. If you use AI, get it some nice, expensive batteries or something
June 1, 2026
Unprompted review
Kind and easy service
I've been with Dispensed for a few years now, their system is easy and straightforward to use, and customer service and the drs I have spoken to have been lovely. Highly recommend!
June 1, 2026
Unprompted review
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