Distinct Cremations Reviews 

Such lovely staff and customer service. Very respectful, helpful and kind. The whole process was a dream and the family felt that our Dad was treated with dignity and respect throughout. Thank you so much

My mother passed away at home. 4phone calls to find out when they were coming to collect my mother, given different times all the time.No dignity with this company at all. Cancelled the plan then had to wait 2 days for money to be refunded.If I could give -5 I would. BEWARE!!!

Quick easy informative and friendly staff

Unbelievable experience.cannot than distinct creations enough .totally sincere and sympathetic approach .dealt with dignity and pride .cannot praise enough

The services both Christopher and I received was outstanding from the time we made the call when my aunt passed away. Throughout the time and to the point when my aunt came home even thre driver was so sincere. Thank you.

Their customer service staff are excellent. I had a dedicated member of staff, Sarah Miller, who went over and beyond to reassure me. Everything was carried out with incredible efficiency and support. I had a bad experience with another direct cremation undertakers and appreciate so much the faultless care and support Distinct Cremation gave me.

I cannot thank the team at distinct cremations enough. From the first phone call they were so helpful, kind and compassionate. They kept in touch throughout the whole process from start to finish. We had my dad hand delivered to us yesterday and a phone call today to see how everything went.
I would highly recommend distinct cremations over and over again. Everyone that I dealt with on the phone were so caring and really put me at ease at the worst time. From the cost to the whole package from start to finish.
They dealt with the whole thing in such a compassionate, professional manor unlike other companies I had been in contact with.

The agent was clear about the benefits of the prepaid funeral plan, and offered us a reduction based on two of us taking out a plan.

It was very simple to do and the staff were very pleasant and professional. It’s nice to know that everything is sorted and the children won’t have to organise anything at their saddest time

It was so easy to set up no issues at all and paying over 60 months great as you don’t miss the money. Also received courtesy call to see if paper work had arrived to my sister which is a nice touch these days.

Very easy to understand and obtain. Very caring, friendly and diplomatic staff, explained product and payment options very well. Thank you.

I would like to extend my heartfelt thanks to Distinct Cremations for their professionalism filled with kindness and care. In particular, I would like to thank Sarah Miller who, following the unexpected death of a close family member, showed nothing but sensitivity and empathy while simultaneously organising all the necessary arrangements. Sarah’s communication skills were both flawless and reassuring at a very difficult time and I will always be greatly appreciative.

Very simple form to fill in. Everything is clearly written and easy to understand.

Set up a plan for myself online and, it was so easy to do.
Customer Service very helpful if you need to speak to them.
Although l spent time thinking about a plan l kept putting it off as dying is not something we like to talk about even though one day it will happen.
Glad l sorted it and it means my family do not need the stress of doing this for me.

Excellent Company had a fantastic lady Yasmin who helped and advised me through the process . The whole process from calling not long after my father in law passed away( no plan in place) and I had no clue what I was doing, Yasmin was excellent and made the stress go away. I would highly recommend this
company.

Wonderful Service through out
Very personable professional and helpful.
Explained every step and made the whole process simple and personal.
Thank you.

Absolutely amazing service! kind, caring and nothing is too much trouble. They treated my relative as they would there own. It brought so much comfort to know that they was talking to him. Every detail was explained. He had the best send off and he would be so proud.
Thank you distinct cremations.

absolutely fantastic company,Had a very helpful lady to help me all the way through the process from start to finish taking the stress off myself.
Would highly recommend if you have no clue as to what to do in organising a funeral/cremation.

They were very polite and considerate while walking me through the options I had, the information I needed to provide and what was going to happen.

Everything went smoothly and communications were good. They were also very good value for money.

Thanks to Joy and the team at Distinct Cremations.

Very helpful at explaining everything and answered whatever question I had very professionally. Showed a lot of understanding about my concerns