We had a lady called Maxine who helped us through our difficult time of loosing our mum/wife, from the moment we called she was helpful, understanding and really considerate with what we was going th... See more
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Company details
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We provide simple high-quality cremations and pre-paid funeral plans that are expertly delivered at an affordable price
Contact info
Distinct Cremations, Oak Tree Court, Brookfield Drive, WS11 0JN, Cannock, United Kingdom
- 01543 211997
- customer.relations@distinctcremations.co.uk
- distinctcremations.co.uk
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Very personal focus based company
Throughout the whole process Distinct Cremations were dignified, respectful and very supportive with carrying out the services we had bought. There was one person who gave dedicated time to handling the details needed, which was very much appreciated given the sensitive nature of what our family was going through.
Easy and Clear
I found them online and could purchase exactly what I wanted on line.It was all very clear what to do and what you recieve.I got a welcome pack through the post.And a curtesy call a week later to check I was happy with everything and if I had any questions.
Peace of mind
It was easy to arrange the pre paid funeral and the follow up phone call was a chance to ask any questions I had. It was also good to be informed that I can contact them with any concerns or questions I have in future.
Very professional and friendly staff
I cannot praise this company enough
I cannot praise this company enough, from the first to last telephone call, you deal with the same person, Maxine you are an absolute asset to the company, you made a very difficult situation so much easier. Thank you
Sarah was really nice and friendly…
Sarah was really nice and friendly and very helpful. She was kind enough to set up 2 plans on the phone whilst answering all of our questions. The process was easy.
Easy to complete online
Easy to complete online have got what I wanted and happy with the price.
Barry Saward
Easy and simple process to arrange
Easy and simple process to arrange. Needed to contact Customer Service and spoke with Jan who was a pleasure to chat with. Jan had good and clear answers to my queries. Thank you.
Distinct cremation made the process a…
Distinct cremation made the process a whole lot easier and was very helpful and the kept me well informed about what was happening at all time ... thank you steven for ya help
First class service all round
Really good service. The phone was answered straight away. Tracy was very helpful and pleasant when i asked some questions. I could not believe how quick and easy it was to do. Thank you. Lesley
Respectful
Funerals easy to arrange and the people I have spoken to have been polite and helpful.
Was very plesed
We rang up got all information was straight forward no hassle.got email also a phone call and we asked for paper letter aswell no problem.i recimend this my husband has it aswell
Well done Distinct
Whilst sorting out my funeral plan distinct made the process really easy they talked me threw what I could have and how the whole process was they made me feel comfortable in sorting out something I wanted to do so my loved ones didn't have to.
From Start to Finish
From Start to Finish, a very smooth process and helpful staff.
Compassion & empathy
From the start to finish, Kerry & the team at Distinct Cremations made this stressful & sad time so easy. Their team arranged everything with compassion, empathy & the utmost professionalism. Thank you Distinct Cremations
Very professional and caring
Jo dealt with my initial enquiry and plan
She was very professional, caring and friendly.
This is not the first time I have dealt with Distinct Cremations, they arranged my partner's cremation in May 2023.
Thank you
So simple to arrange
From the moment of our initial enquiry until completion of our chosen Plan, everything was so clear, straightforward & easy to arrange. Also received a very kind courtesy call today to ensure we are happy with everything. I would highly recommend Distinct Cremations.
I did it online.
I did it online.
It was straightforward and easy to do.
No issues, very happy with the procedure.
This arrangement was made for my…
This arrangement was made for my father. The setting up was very efficiently done and the staff were totally understanding of our reasons for this arrangement. They were courteous and the paperwork arrived in excellent time. Many thanks.
Amazing Experience in Difficult Circumstances
I read lots of reviews before choosing this company for my dad's direct cremation, and from the offset Sarah Miller made me feel confident and assured that my dad was in the right hands. She spoke to me with genuine compassion and empathy and truly is a credit to the company. I was kept informed every step of the way, and everything was made clear and all wishes followed out. Additionally, the man who delivered my dad's ashes back to my step mum was considerate and caring when she got upset. The wicker box and plaque were beautiful too. Would highly recommend this company, and in particular, Sarah Miller. Many thanks for taking care of my dad and returning him safely to us.
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