Great designs and quick deliveries from Disturbia but the consistency in sizing is a bit of a let down. I've recently bought clothes that I've had to return on nearly every occasion because the sizing... See more
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ABOUT DISTURBIA
Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.
3 Silverton Court, NE23 7RY, Cramlington, United Kingdom
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It arrived quickly, the size chart was correct and the item is really nice !

Reply from Disturbia
Great service, timely delivery, however quality of product could be better for the price. The seams don’t sit right, particularly around the bust, with the inner fabric rolling to the front. That said, it’s still nice to wear, and a quick stitch to add a closure will fix the issue

Reply from Disturbia
Disturbia is my go to! But I'm writing this review because of their wonderful customer service. I placed my order in June, my shipment was 3 weeks still a no show, (disturbia orders have at max only taken 4 days to get to me as I don't live far from one of their warehouses). They told me to wait an extra week and once I still hadn't received my package. They expressed a new order to me that same day and I got it with in 48 hours. The people I spoke with on the phone and over email were a delight and prompt.
As for their clothing, the fabric choices vary, but their pricing is always adequate, and the pieces I still have (which is quiet alot) are still in pretty good condition considering I wear often, (my wardrobe is minimal and seasonal).
Their jewelry tarnishes but that's acceptable to considering what it is and cost, but even tarnished they still look great, it just gives the look more edge in my opinion.
I do wish they would expand into night sets that aren't just sweatpants and a T-shirt.

Reply from Disturbia

Reply from Disturbia
Disturbia continues to make clothing with fabric that is beautifully eccentric and wonderful to touch. I'll be back again and again for the products. I also find that Disturbia is easy to work with. When I've had sizing difficulty, they've been happy and very fast in working with me.

Reply from Disturbia
Good service, UK supplier, Royal Mail reliable delivery and product was exactly as specified. Excellent.

Reply from Disturbia
Y’all were really helpful in getting a replacement size to me quickly. I had some problems with the website, but Beth was really helpful by email. I really love the new dress.

Reply from Disturbia
Fast delivery. Any query you have , gets sorted ASAP. Any return also gets sorted ASAP. Great team work Disturbia. Thank you :) As with any clothes shop, some garments seem better quality than others.

Reply from Disturbia

Reply from Disturbia
The quality and fit of the harness is amazing, the whole piece is just stunning! Shipping was fast, I have no complaints whatsoever!

Reply from Disturbia
Customer support is always answering very quick and is very helpful and polite

Reply from Disturbia
A good selection of clothes, not your usual boring stuff from the high street norm!

Reply from Disturbia

Reply from Disturbia
I Highly Recommend Disturbia.
Beautiful piece of jewellery. Reasonably priced, and well packaged. Fast delivery.

Reply from Disturbia
Thank you so much for your profesionalism Disturbia. The satisfaction of your clients is truly in the heart of your business.

Reply from Disturbia
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