Great designs and quick deliveries from Disturbia but the consistency in sizing is a bit of a let down. I've recently bought clothes that I've had to return on nearly every occasion because the sizing... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I absolutely love everything on the disturbia website. Whenever I do an order I order 4-5 things and say to myself I'll try these on and send back what doesn't scream YES to me... I haven't ever sent... See more
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Disturbia continues to make clothing with fabric that is beautifully eccentric and wonderful to touch. I'll be back again and again for the products. I also find that Disturbia is easy to work with. W... See more
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I just love the style of combining bohemian and gothic elements. I always find something on Disturbia that matches that style or can be combined that way. The velvety or smooth material, the flowers s... See more
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Company details
- Women's Clothing Store
- Clothing Store
- Clothing Supplier
- Fashion Accessories Store
- Men's Clothing Store
- Streetwear Store
About Disturbia
Written by the company
Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us
ABOUT DISTURBIA
Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.
Contact info
3 Silverton Court, NE23 7RY, Cramlington, United Kingdom
- +44 (0)333 091 6980
- help@disturbia.co.uk
- disturbia.co.uk
4.4
Excellent
27K reviews
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All my clothes and accessories from…
All my clothes and accessories from Disturbia delivered fast and good quality
July 2, 2026
Reply from Disturbia
Hi Tetiana,
We're so happy to hear that your clothes and accessories arrived quickly and that you are pleased with the quality! We appreciate your kind words.
My go to!
Quality, legit, unique , moody clothes for all occasions. Disturbia is my go to. Fast shipping, customer service is EXCELLENT, attention to detail, patient and fast response 🙌 LOVE DISTURBIA 🖤
June 29, 2026
Reply from Disturbia
Hi Leslie,
We're so happy to hear that you find our clothes to be of great quality, unique for all occasions! It's wonderful to know that our fast shipping and excellent customer service, with attention to detail and quick responses, are appreciated.
Reply from Disturbia
Hi,
Thank you for your wonderful review! We are so pleased to hear that you are happy with our lovely items and that your order arrived with super quick delivery. We appreciate your kind words!
Not complete
I ordered these sunglasses, but unfortunately only the case arrived and the sunglasses themselves were missing from the package.
After contacting Disturbia, their customer service was very helpful and quickly arranged for a replacement pair to be sent out, which I really appreciated. However, the replacement shipment has now gone missing with DHL. At the moment, I have to wait another two weeks to see whether it will still be delivered.
So far, I am pleased with Disturbia's customer service, and I love their products but the overall experience has been frustrating due to the delivery issues. But that is now on DHL. Hopefully the replacement sunglasses will eventually arrive.
June 29, 2026
Reply from Disturbia
Hi Stephanie,
We're truly sorry to hear about the frustrating experience you've had with your sunglasses order and the subsequent delivery issues. It's disheartening to learn that the original package arrived incomplete and that the replacement shipment is now delayed.
We understand how disappointing it must be to wait for your items, especially after our team worked to quickly resolve the initial problem. We appreciate your patience and kind words about our customer service. We sincerely hope the replacement sunglasses arrive soon so you can finally enjoy them.
The dress is beautiful and well made
The dress is beautiful and well made. My order also arrived very quickly.
June 29, 2026
Reply from Disturbia
Hi Cori,
We're so happy to hear that you found the dress beautiful and well-made! It's also wonderful to know that your order arrived quickly. Thank you for your kind feedback.
Good quality product
Good quality product. Nice shape and fit. Something a bit different from the norm. Easy to order. Quick delivery. Very happy. First time ordering. Will definitely order again.
July 1, 2026
Reply from Disturbia
Hi Karen,
We're so happy to hear that you're pleased with the quality, shape, and fit of your product, and that it's something unique! It's wonderful to know that your first ordering experience was easy and that delivery was quick. We look forward to your next order!
Reply from Disturbia
Hi Nichola,
We appreciate your wonderful feedback! We're so happy to hear that you love the beautiful dress and that your order arrived quickly. Thank you for letting us know!
The dresses 👗 from disturbia are…
The dresses 👗 from disturbia are awesome, lovely printed material and a great fit.
July 15, 2026
Reply from Disturbia
Hi Carol,
We're so happy to hear that you find our dresses awesome, with lovely printed material and a great fit! Thank you for your wonderful feedback.
Delivery was quick
Delivery was quick. The clothes are of great quality. I love all of the styles and will shop here again!
July 1, 2026
Reply from Disturbia
Hi Beki,
We're so happy to hear that your delivery was quick and that you love the quality and styles of our clothes! We appreciate you planning to shop with us again.
Belts cheaply made
The items were cute but cheaply made. The belt buckle of the snake belt snapped! All I was doing when it happened was sitting. I've worn it no more than 5 times and it's already broken. Extremely disappointed. I really liked it, too!
Also, one of the dresses I got was clearly not made for women larger than a B cup. My boobs spill out of it too easily.
July 1, 2026
Reply from Disturbia
Hi Gema,
We're truly sorry to hear about your disappointment with the quality of the belt and the fit of the dress. We understand how frustrating it is when an item breaks so quickly and when clothing doesn't fit as expected. Your feedback is valuable as we continuously work to improve our products.
Item was bought as gift
Item was bought as gift . This needed exchanging for a different size . The process and customer service were great . Will definitely order again .
June 28, 2026
Reply from Disturbia
Hi Steven,
We're so glad to hear that the exchange process was smooth and that our customer service was helpful! We appreciate your kind words and look forward to your future orders.
I absolutely love my rose necklace
I absolutely love my rose necklace, I had my eye set on it for a while.
I am so glad I treated myself to this stunning treasure.
June 21, 2026
Reply from Disturbia
Hi Clair,
We are so happy you love your rose necklace! It's wonderful to hear you're glad you treated yourself to this stunning treasure.
Only good part of disturbia is the clothes…
Honestly the only thing that makes this company is their clothes, not the people. Or the customer service. You have to give them order numbers when they already have your money and order number. But a lot of times they want proof. What? It shows proof on your screen. They argue over the smallest things. They have trouble understanding or maybe they just don’t care enough to actually read and understand what they need to do bc your order hasn’t arrived or you need a refund. Honestly if there was another company that made clothes like this, I would never use them.
July 1, 2026
Reply from Disturbia
Hello Angela,
We're sorry to hear about your experience and appreciate you taking the time to share your feedback.
It's great to know you like our clothing, but it's disappointing to hear that our Customer Experience team left you feeling frustrated.
We understand how inconvenient it can be to be asked for order details or proof when you're already trying to resolve an issue. While we sometimes need to verify information to protect our customers' accounts and ensure we're assisting with the correct order, we recognise that this process should be as smooth and straightforward as possible.
Your comments about communication and how your concerns were handled are taken seriously.
We never want anyone to feel unheard or that their issue isn't being properly understood. We'll be sharing your feedback with our support team as we continue working to improve both our processes and the overall customer experience.
Thank you again for your honest feedback. We hope we'll have the opportunity to provide you with a much better experience in the future.
LOVE LOVE LOVE THIS COMPANY
Loved both dresses I got, but I had to exchange one out for another size. The customer support was amazing and that was the smoothest exchange process ever! Now I have 2 wonderful dresses, and I will soon be ordering again ☺️
July 1, 2026
Reply from Disturbia
Hello Emily,
We're so happy to hear you loved both dresses and that the exchange process was so smooth! It's wonderful to know you now have two wonderful dresses and we look forward to your next order.
Love the piece but I hate all the…
Love the piece but I hate all the emails you keep sending. I’m pretty sure I already unsubscribed but I’m still getting these emails to review. These emails even discourage me from reordering just so I don’t get even more goddamn emails.
June 28, 2026
Reply from Disturbia
Hello there,
Thanks for your review.
We appreciate your feedback and are genuinely sorry to hear about the frustration caused by our emails.
We understand how important it is to manage communication preferences effectively, would you please be able to contact our Customer Experience Team via our online webform.
We are working to ensure this is resolved so you can enjoy our pieces without unwanted interruptions.
Entire experience has been so positive!
Customer service is so prompt and empathetic! I didn't feel like 'just another query'
International delivery was surprisingly quick as well and communication between the companies is impressive
The outfit itself looks and feels very well made and I cannot wait to try it on!
July 15, 2026
Unprompted review
Reply from Disturbia
Hello Teuila,
We're so happy to hear that you had such a positive experience with our customer service and felt truly heard! It's wonderful that your international delivery was surprisingly quick and that you found our communication impressive. We're also thrilled that the outfit looks and feels well-made, and we hope you love it when you try it on!
Very quick delivery for daughter's…
Very quick delivery for daughter's birthday. Lovely product. Thank you.
June 30, 2026
Reply from Disturbia
Hello Elizabeth,
We're so happy to hear that the delivery for your daughter's birthday was quick and that you love the product! Thank you for your wonderful feedback.
It arrived quickly
It arrived quickly, the size chart was correct and the item is really nice !
June 27, 2026
Reply from Disturbia
Hello Deborah,
We're so pleased to hear that your order arrived quickly, that the size chart was accurate, and that you are happy with your item!
Reply from Disturbia
Hello Victoria,
Thanks for your brilliant review!
Reply from Disturbia
Hello Lisa,
Thanks for your brilliant review!
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