Brilliant quality great prices. Bought my first chefs knife here 25+ years ago after great, unhurried, unpressured, knowledgeable service. Battered & bruised endlessly sharpened, mistreated, it’... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jane Lovett's cookery demo was an absolute joy - she is so practical, explains everything with simple clarity, and she is very funny. As well as learning some tempting new recipes, Jane shared innumer... See more
Did a Malaysian Streetfood Course with Masterchef winner Ping Coombes What a fun informative and thoroughly enjoyable day Jules Kane and Chelsea Boddenham who run the school are so kind and... See more
Arrived quickly well packaged clean protective paper easy to dispose off. You can just fold and recycle or keep for future use! Unlike some companies that use roughy cut or shredded cardboard which I... See more
Company replied
Company details
Information provided by various external sources
Divertimenti, the ultimate Cookshop, has been the food lover's favourite since the sixties. With over 4500 items of professional quality cookware and tableware, kitchen utensils and electricals. If we don't sell it you don't need it.
Contact info
London, United Kingdom
- 0330 333 0351
- info@divertimenti.co.uk
- divertimenti.co.uk
4.6
Excellent
782 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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A Real Corker
It was easy to order and swiftly delivered. I think the price was reasonable.
July 2, 2026
Reply from Divertimenti
Thank you for your 5-star review and feedback.
Reply from Divertimenti
Thank you for your 5-star review and kind words on your experience with us.
QUALITY goods delivered quickly and…
QUALITY goods delivered quickly and their sake is amazing value
July 2, 2026
Reply from Divertimenti
Thank you for your 5-star review and feedback.
Raised pie tin.
I ordered the raised pie tin as a gift. I haven't used Divertimenti before but would definitely recommend them. Item arrived quickly and well packaged and a very nice gala pie already cooked.
June 22, 2026
Reply from Divertimenti
We are glad to hear you are happy with your product. Thank you for your 5-star review and we look forward to having you shop with us again.
Reply from Divertimenti
Thank you for continuing to choose Divertimenti and for sharing your experience.
Reply from Divertimenti
Thank you for your review and kind words.
Absolutely brilliant service
Absolutely brilliant service from Divertimenti. Great to order, very quick delivery, well packaged. Could not fault and highly recommend.
June 29, 2026
Reply from Divertimenti
Thank you for this kind 5-star review and positive feedback.
Sent wrong item
Sent wrong fork...dinner fork rather than dessert fork. Royal Mail is also sub par not bring able to deliver for 5 days.
June 22, 2026
Reply from Divertimenti
I’m sorry to hear this. I have checked with our Customer Services team, and they have confirmed that they have not received any previous notification from you regarding this. A member of the team will be in touch shortly to help resolve the issue.
Tasty curry cooking made easy
If you want to learn how to produce tasty curries at home, then I recommend you attend Monisha’s curry course at Divertimenti Cookery School in London.
June 22, 2026
Reply from Divertimenti
Thank you for attending our recent Cookery School demo, we are glad to hear you enjoyed your time and thank you for sharing the experience.
Reply from Divertimenti
Thank you for your 5-star review and feedback.
Reply from Divertimenti
Thank you for your lovely review. We’re delighted to hear you had a great experience with Divertimenti and hope to welcome you back again soon
Prompt delivery and really happy with…
Prompt delivery and really happy with all the items. Great quality and love the designs
June 18, 2026
Reply from Divertimenti
Many thanks for your review. It’s wonderful to hear you had a positive experience shopping with us.
Pretty green glazed petal plate
The plate was exactly what I wanted.
I purchased one from a National Trust shop quite a while ago and use it to put medium size candles on. My friend has always wanted one so I was really pleased when I sourced this as part of her birthday present.
It arrived so promptly and was really well packed.
June 24, 2026
Reply from Divertimenti
Thank you for your feedback. So pleased you were able find exactly what you were looking for.
The products were delivered promptly
The products were delivered promptly. I bought three Cristel pots and pans and this brand never fails you
June 24, 2026
Reply from Divertimenti
Thank you for the lovely feedback. We’re delighted everything went smoothly and hope you enjoy your purchase.
Royal Mail sent it back to you
Royal Mail sent it back to you. Haven’t heard anything from you
The email saying that someone needed to be at home was too late, and in spite of being located within electric gates and the ability to leave and lock the porch door on closing, took it away
The original card said that it would try the next day, but then I had an email saying it had been returned
June 23, 2026
Reply from Divertimenti
We understand how frustrating it is when a parcel is not delivered as expected.
Unfortunately, with Royal Mail 24-hour tracked delivery, parcels must be signed for and safely received. Royal Mail would usually attempt delivery again the next day, however their services have been under additional strain during the recent heatwave. These delivery decisions are made by Royal Mail and are outside of our control.
From the tracking, I can see that the parcel is due to be returned to us today. As soon as we receive it, we will arrange for it to be sent back out to you.
If you have any further questions about your parcel, please contact our customer services team and we will be happy to help.
The vase carafe looked gorgeous on the…
The vase carafe looked gorgeous on the website. Reality less so,it is large and rather out of proportion for its function. Rather more of a statement piece.
It arrived quickly and in an over large box!
June 23, 2026
Reply from Divertimenti
We’re sorry to hear that the product was not quite what you expected.
We do include dimensions and lifestyle imagery on our product listings to help give a clear sense of size before purchase. Our packaging is also chosen to reflect the fragility of each item and to help ensure it arrives safely without damage during transit.
If you would like to return the item, please contact our customer services team, who will be happy to guide you through the returns process.
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