Brilliant quality great prices. Bought my first chefs knife here 25+ years ago after great, unhurried, unpressured, knowledgeable service. Battered & bruised endlessly sharpened, mistreated, it’... See more
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Divertimenti, the ultimate Cookshop, has been the food lover's favourite since the sixties. With over 4500 items of professional quality cookware and tableware, kitchen utensils and electricals. If we don't sell it you don't need it.
London, United Kingdom
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Replied to 71% of negative reviews
Typically replies within 1 week
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I'm really impressed with the customer service at Divermenti., swift decision making ,excellent communications, resolution all seamless and with out fuss.
It is my opinion some other retailers could benefit from lessons from them, I recieved a first class service and intend to shop with them again.

Reply from Divertimenti
It was a lovely afternoon but not really much of a hands on baking experience. We watched a Victoria Sponge being prepared and then made 7 scones between 2 people.!!!!This meant that there was just one bowl of dough to prepare which you had to take turns to stir etc. So we had literally 1 or 2 single scones left to bring home as the rest were used as part of our afternoon tea. This was a shame , as I do feel that allowing a bowl for each participant and each making 7 scones would have been so much better and better value for money..
However 3 stars because the venue was lovely, the baker demonstrating was absolutely excellent ( and I did learn some new things) and the staff in the shop were also wonderful.The afternoon tea itself was also lovely as were the people on my course. So for those things I would give 5* but for the ‘baking ‘ as a hands on experience sadly considerably less.

Reply from Divertimenti

Reply from Divertimenti

Reply from Divertimenti
Repeat customer. Items always arrive quickly, and several of my very favourite and most-used kitchen items have come from here.

Reply from Divertimenti
Received pasta board and rolling pin but no teatowels company promptly amended omission thank you!

Reply from Divertimenti
Had a wonderful time attending the 'Brilliant Gastro - Punjabi Masterclass' with Dipna Anand, beautifully organised by the Divertimenti Cookery School. Learned a lot and thoroughly enjoyed it. A big thank you to Jules and Dipna!

Reply from Divertimenti
Website was easy to navigate, purchase process was simple and package arrived on time and item was well protected

Reply from Divertimenti
Beautiful crockery and textiles delivered safely and speedily, and in recyclable packaging.

Reply from Divertimenti

Reply from Divertimenti
Hi, I have used the services of your company, excellent customer service,service and communication, at a high level.I will definitely use your store again.I recommend.👌🌞

Reply from Divertimenti
Great event at Divertimenti with delicious food, wine and great atmosphere

Reply from Divertimenti
Beautiful item thank you! The first bowl arrived broken but Divertimenti replaced it and the second one was lovely. Thank you!

Reply from Divertimenti
I bought several items online in their sale and paid, but a few days later I got a phone call to say almost all of the items were not in fact in stock! The person who rang was extremely helpful but it was fairly inconvenient and I’m not sure why they showed up on the sale page?

Reply from Divertimenti
A fantastic evening of life skills and confidence building to prepare a prawn pho, Thai sea bass with finely chopped slaw and fruit platter. The trainers were energised and experienced. We learnt how to fillet fish, de-vein prawns and chop fruit and vegetables more expertly than we had before.

Reply from Divertimenti

Reply from Divertimenti
Wonderful book launch and tasting. Entertaining lady presenter/book author.
Very good quantity, quality and variety of food to taste.
We brought the book and look forward to trying some recipes.

Reply from Divertimenti
It was good to see such a large selection of products from cooking to baking to serving. I did a demo there for my cook book The Red Sea cookbook and thoroughly enjoyed

Reply from Divertimenti
I wanted a particular porcelain platter and found it here.

Reply from Divertimenti
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